Empleos actuales relacionados con Account Manager, Wondery - Heredia - Amazon Support Services Costa Rica SRL
-
Ad Ops Campaign Manager, Wondery
hace 2 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo1+ years of professional or military experience - 1+ years of digital advertising and client facing roles experience - Experience with Microsoft Excel and common 3rd party ad servers such as DoubleClick - Experience in publisher, ad tech or agency ad serving systems like Ad Manager 360 or FreeWheel Wondery, an Amazon company, is a premium podcast studio...
-
Customer Service Specialist, Wondery
hace 2 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoExperience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe Key job responsibilities - Monitor and respond to app reviews, with responses...
-
Customer Service Specialist, Wondery
hace 3 días
Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoExperience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business- Experience using help desk software and remote support tools, such as Intercom or Zendesk- Experience using payment and billing software, such as StripeKey job responsibilities- Monitor and respond to app reviews, with responses being...
-
Account Manager
hace 3 semanas
Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completoThe Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers outstanding service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will be accountable...
-
Automotive Lender Account Manager
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Home Department: Sales & Business Development Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities...
-
Automotive Lender Account Manager
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completo**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...
-
Junior Account Manager
hace 7 días
Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThis position is responsible for driving account revenue, new sales and retention within Individual Investor portfolio.Junior Account Managers will collaborate with internal and external partners, to actively pursue new business within their defined book, and will be accountable for the commercial close of all deals and retention of current revenue with a...
-
Account Manager
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completo**Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...
-
Account Manager
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time **Company Description**: Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has...
-
Technical Account Manager
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...
-
Technical Account Manager
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share...
-
Account Manager
hace 7 días
Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Sales & Business DevelopmentSchedule: Full Time**Company Description**:Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one...
-
Technical Account Manager
hace 3 días
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...
-
Technical Account Manager
hace 3 días
Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...
-
Multi-national Account Manager
hace 3 semanas
Heredia, Costa Rica BCD Travel Services B.V. A tiempo completoBCD Travel Services B.V. Full-time, Costa Rica (Hybrid) As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s), including but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing,...
-
Sr. Strategic Account Manager, Strategic Account
hace 3 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying...
-
Manager, Customer Success, Strategic Account
hace 2 semanas
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce. - 5+ years professional experience developing and leading teams while driving organizational goals. - Bachelor's degree or equivalent practical...
-
Account Relationship Manager
hace 3 semanas
Heredia, Costa Rica Palo Alto Networks A tiempo completoCompany Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...
-
Technical Account Manager
hace 23 horas
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...
-
Manager, Customer Success, Strategic Account
hace 3 días
Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...
Account Manager, Wondery
hace 4 semanas
Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Precise attention to detail with excellent accountability and follow-through
- English level C1 or equivalent
Wondery is hiring a full-time Account Manager to join the Ad Sales team. As an Account Manager you will play a key role in the success of Amazon Advertising and Wondery Ad Sales teams by creating sales plans, accurately processing orders, and optimizing ongoing campaigns in a fast paced sales environment. You will use your excellent communication skills and solution-oriented critical thinking to interact with advertising sales clients and podcast hosts to find beneficial alignments for Wondery’s customers. Your attention to detail will ensure that information shared internally and externally is accurate and polished. Supporting Amazon’s fast moving podcast advertising sales initiatives, you will take part in setting new standards and processes for the future of podcasting.
Key job responsibilities
- Work closely with Account Executives to assist in all aspects of the pre-sale cycle
- Build client presentations, media schedules, RFPs, and post-campaign recaps
- Uphold company best practices and policies and ensure orders adhere to them
- Partner with Ad Operations teams to ensure successful campaign execution
- Monitor campaign performance and work with client and internal teams to optimize
- Manage pre-sale communication with podcast hosts
- Take ownership of sales operations projects
- Build strong communication channels with stakeholders, set proper expectations, provide clear status communications, and manage towards a growth plan
- Validate and input accurate order information into our Order Management System (OMS)
- Analyze OMS data to ensure data hygiene and correct any noted issues
- Update and maintain internal and client facing sales assets in Excel, Airtable, Google Sheets and Powerpoint
- Compile delivery reports and work with Sales and Finance teams to resolve discrepancies
- Fulfill OMS report requests
A day in the life
About the team
Wondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death and Business Wars, and distribution of hit partner shows Morbid and How I Built This. Wondery was behind eight of the “Top 25 New Shows of 2021”, according to Podtrac. Over 50 shows from Wondery have hit #1 on Apple Podcasts including Scamfluencers and Twin Flames. Many Wondery podcasts have been adapted for scripted television or streaming series including Peacock and Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling.
Heredia, H, CRI
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience in relationship management in client-facing roles
- Fluent written and verbal communication
- Dexterity with Google Sheets and PowerPoint
- Able to prioritize effectively in a fast-moving environment with shifting priorities
- Resourceful and solution oriented
- Experience using OMS/CRM software
- Passion for podcasts
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.