Account Manager

hace 6 días

Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers outstanding service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales

What you'll be doing:

- Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
- Maintain solid understanding of business propositions to initiate conversations and raise interest
- Build and embed a long-term trusted advisor relationship within their accounts
- Drive growth by expanding company footprint within their accounts
- Coordinate activities amongst other SAM partners, including Sales Specialists and CSM’s, to drive the revenue growth of the book of business
- Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
- Lead all aspects of all commercial activities within accounts, leading the end to end customer relationship
- Drive efficiency in account administration (especially for lower value and growth potential accounts)
- Govern internal and external partners and maintain networks to negotiate and close deals
- Accountable and responsible for simple order taking r competency questions against when you’re interviewing

Emerging & Growth Model:

- Account Manager for Growth accounts will lead a defined book on a proactive basis
- Account Manager for Emerging may handle a book of accounts on a proactive basis (the focus might be more on retention compared to Growth AMs, but there will still be expectation of sales in the emerging p/f).
- All Account Managers in Emerging and Growth are responsible for revenue retention (primarily), sales, and administration of their accounts

You'll bring:
Strong understanding of customers and their business model and workflows
- Industry experience within the customer segment
- Strong product knowledge
- Relationship building skills
- Selling skills (identity, develop and articulate a sophisticated proposition/consultative selling)
- Strong negotiation skills
- Strong interpersonal skills, ability to develop and complete a sales plan, ability to use a variety of technology with a high level of proficiency
- Problem solving ability to understand, eloquent, structure and tackle client needs
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
- Ability to collaborate with account team
- University/college degree may be required, equivalent experience may be considered depending on position/department
- Advanced degree may be preferred
- Significant work experience in applicable industry and knowledge of customer workflow required
- Shown competencies in account management, sales or marketing experience in a customer facing environment required
- Customer relationship management required throughout all levels within an organization

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Please take a moment to read this

privacy notice

carefully, as it de

  • Account Manager

    hace 3 semanas

    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...

  • Account Manager

    hace 4 semanas

    Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution.The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...

  • Account Manager

    hace 2 semanas

    Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers outstanding service and a valuable solution.The position will lead a defined book of business aligned by customer segment within a geography and will be accountable for...

  • Automotive Lender Account Manager

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.We're a constituent of the FTSE 30 and for more than 125 years we've helped economies...

  • Automotive Lender Account Manager

    hace 1 día

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Sales & Business Development Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities...

  • Automotive Lender Account Manager

    hace 1 día

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

  • Account Manager, Wondery

    hace 2 semanas

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Precise attention to detail with excellent accountability and follow-through - English level C1 or equivalent Wondery is hiring a full-time Account Manager to join the Ad Sales team. As an Account Manager you will play a key role in the success of Amazon...

  • Account Manager

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...

  • Account Manager

    hace 4 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time **Company Description**: Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has...

  • Technical Account Manager

    hace 4 días

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Technical Account Manager

    hace 4 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share...

  • Account Manager

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...

  • Technical Account Manager

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

  • Technical Account Manager

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...

  • Multi-national Account Manager

    hace 1 semana

    Heredia, Costa Rica BCD Travel Services B.V. A tiempo completo

    BCD Travel Services B.V. Full-time, Costa Rica (Hybrid) As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s), including but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing,...

  • Manager, Customer Success, Strategic Account

    hace 4 días

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce. - 5+ years professional experience developing and leading teams while driving organizational goals. - Bachelor's degree or equivalent practical...

  • Sr. Strategic Account Manager, Strategic Account

    hace 1 semana

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying...

  • Sr. Strategic Account Manager, Strategic Account

    hace 4 semanas

    Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying...

  • Multi-National Account Manager

    hace 4 semanas

    Heredia, Costa Rica Bcd Travel Services B.V. A tiempo completo

    BCD Travel Services B.V.Full-time, Costa Rica (Hybrid)As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s), including but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing,...

  • Manager, Customer Success, Strategic Account

    hace 4 semanas

    Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...