Automotive Lender Account Manager

hace 7 meses

Heredia, Costa Rica Experian A tiempo completo

**Company Description**
Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish - and we’re not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian
- ** Customer Account Management**: Responsible for managing a defined territory of customer accounts, which may involve tasks such as creating and updating customer profiles, processing orders, and maintaining accurate records of customer interactions and transactions.
- ** Sales Support**: Working directly with partner Account Executives and Account Managers to drive customer satisfaction through prompt resolution of customer requests.
- ** Billing and Invoicing**: assist with billing and invoicing processes, ensuring that invoices are accurate and sent to customers in a timely manner. They may also follow up on overdue payments and work with finance teams to resolve any billing discrepancies.
- ** Data Analysis**: Involved in analyzing sales data and trends to identify opportunities for growth, as well as areas for improvement in sales strategies and customer relationship management.
- ** Customer Relationship Management (CRM)**: utilize CRM software to manage customer accounts, track sales activities, and maintain a database of customer information. They may also assist in implementing CRM strategies to improve customer engagement and retention.

**Qualifications**
- ** Communication Skills**: Strong verbal and written communication skills are crucial for effectively interacting with clients, colleagues, and other stakeholders. Lender Account Manager need to convey information clearly, listen attentively to customer needs, and articulate solutions effectively.
- ** Customer Service Skills**: Providing exceptional customer service is a key aspect of the role. Lender Account Manager should be patient, empathetic, and responsive to customer inquiries and concerns, ensuring that clients feel valued and supported throughout the sales process.
- ** Organizational Skills**: Effective organization is essential for managing accounts and coordinating sales activities. Lender Account Manager should be adept at prioritizing tasks, managing deadlines, and maintaining accurate records and documentation.
- ** Attention to Detail**: Paying attention to detail is critical for ensuring accuracy in tasks such as processing orders, managing contracts, and updating customer information. Lender Account Manager should be meticulous in their work to minimize errors and maintain data integrity.
- ** Analytical Skills**: Analyzing sales data and trends is an important aspect of the role. Lender Account Manager should possess basic analytical skills to interpret sales reports, identify patterns or anomalies, and make informed recommendations for improving sales performance.
- ** Teamwork and Collaboration**: Lender Account Manager often work closely with sales teams, as well as other departments such as marketing, finance, and logistics. Collaborative skills are essential for coordinating activities, sharing information effectively, and achieving common goals.
- ** Adaptability**: The sales environment can be fast-paced and dynamic, with evolving customer needs and market trends. Lender Account Manager should be adaptable and flexible, able to quickly adjust to changes and effectively respond to unexpected challenges or opportunities.

**Additional Information** This is a permanent home-based role in Costa Rica. No relocation available.**

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employe

  • Automotive Lender Account Manager

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Sales & Business Development Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities...

  • Sales Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...

  • Sales Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Sales Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Sales Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...

  • Account Manager, Wondery

    hace 6 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Precise attention to detail with excellent accountability and follow-through - English level C1 or equivalent Wondery is hiring a full-time Account Manager to join the Ad Sales team. As an Account Manager you will play a key role in the success of Amazon...

  • Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...

  • Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time **Company Description**: Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has...

  • Technical Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Technical Account Manager

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share...

  • Multi-national Account Manager

    hace 8 meses

    Heredia, Costa Rica BCD Travel Services B.V. A tiempo completo

    BCD Travel Services B.V. Full-time, Costa Rica (Hybrid) As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s), including but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing,...

  • Sr. Strategic Account Manager, Strategic Account

    hace 6 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying...

  • Manager, Customer Success, Strategic Account

    hace 6 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce. - 5+ years professional experience developing and leading teams while driving organizational goals. - Bachelor's degree or equivalent practical...

  • Sr. Strategic Account Manager, Strategic Account Services

    hace 7 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    This is an Individual Contributor role. As a Sr. Strategic Account Manager, you’ll work directly with sellers to provide guidance, support, and insights to drive growth across their Amazon businesses. On a day-to-day basis, this looks like building and executing strategic joint business plans; exploring innovative ways to identify and execute new...

  • Account Management

    hace 6 meses

    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    At LSEG, we pride ourselves on fostering deep customer relationships that drive revenue retention and growth. As an Account Manager, you’ll play a crucial role maintaining these relationships, delivering exceptional services and ensuring our clients receive valuable solutions. If you’re passionate about establishing relationships and making an impact,...

  • Technical Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help...

  • Manager, Customer Success, Strategic Account Services

    hace 7 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    The Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Strategic Account Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.In this role, you’ll be responsible for all business and operational objectives of your Strategic Account Management...

  • Account Manager

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...

  • Corporate Account Manager

    hace 6 meses

    Ubicación Real Cariari, Heredia, Costa Rica Uniform Advantage Brands A tiempo completo

    Requisitos: Knowledge of CRM (Salesforce preferred) Building sales pipeline Communication skills, both verbal and written Problem - Olving Ability to work with minimum supervision, self - Managed High level of customer service B2B New business generator and high sales activity model Detail - Oriented task management Microsoft Office Fluent English Relevant...

  • Manager-account Management

    hace 6 meses

    Heredia, Costa Rica Moody's A tiempo completo

    The Sales Enablement Team Member - Manager will play a crucial role in supporting our sales team to ensure they have the necessary tools, resources, and skills to achieve their sales targets. This role involves a mixture of responsibilities that bridge the gap between sales, marketing, and product teams, and requires a unique blend of skills. **Key...