People Operations Lead

hace 4 días

Orotina, Costa Rica 3M A tiempo completo

**Job description**

Handles a variety of non-routine and difficult inquiries. Direct leadership responsibility for subordinates with clearly defined roles.

Reviews and approves work results conducted by subordinates.

Performs complex research and analysis in support of human resources projects. Manages professional and support level employees within specific disciplines within Human Resources.

**Major Duties and Responsibilities**
1. Adapts differing techniques and methods to deal with variations in work conditions and operations to solve complex problems. Supervises the development and implementation of improvements and/or solutions to work processes and tools.

Reports to supervisor/manager on key milestones and critical business initiatives. When necessary, the supervisor is consulted for guidance in problem areas.

2. Generally has budget responsibility for team/work group. Makes recommendations that impact how financial resources are generated or spent.

3. Manages subordinates with clearly defined roles within a functional discipline such as such as benefits, compensation, staffing, organizational development, employee relations, operations, etc. Determines priorities and timetables, assigns resources/tasks, and provides performance feedback. Accountable for the activities and results of their subordinates.

4. Subordinates are on a support or lower professional level.

5. Supervises development and implementation of functional project plans. Leads projects, linking project steps to business strategies. Ensures plans support business needs and goals and that project objectives and deadlines are met. Assembles andleads project teams. Presents project recommendations to appropriate personnel that demonstrate sound planning in support of business needs and goals.

6. Handles a wide variety of non-routine and difficult inquiries where the solution is not immediately apparent. Most complex problem solving may require developing solutions for complex and diverse issues that may be interrelated, requiring significant interpretation and the use of strong analytical skills. Applies extensive experience and knowledge of related and non-related precedents and policies.

7. Resolves issues and conflicts related to direct reports.

8. Has a considerable impact on the direct work group/team, providing leadership. Decisions may affect the operational effectiveness of multiple work groups or teams, important programs in the department, the next higher organizational tier, and/or related activities within the direct functional area.

9. Work tasks encompass concepts within multiple disciplines/practices which may include more than one department/location.

Working tasks might include:
a. Designs and implements processes to improve employee and organizational learning

b. Performs exit interviews for managerial and professional position holders

c. Provides training on key human resources concepts and measures that are critical to the business as well as their

efficiency

d. Creates human resources communication plans

e. Works closely with management to prepare staffing plan and define the qualifications for each position

f. Serves as a member of a Center of Expertise

g. Recruits, negotiates contracts, and may select suppliers.

h. Serves as benefit consultant

i. Develops position profiles and takes part in internal and external recruitment for managerial and non-managerial positions

j. Reviews and approves non-routine and difficult functional analysis conducted by subordinates

k. Increases awareness of employee relations within the organization

l. Exercises discretion in matters of confidentiality

m. Protects the corporation and assures 3M values and policies are upheld and complied to, as well as that 3M processes are implemented as appropriate. Ensures compliance with 3M Business Conduct Policies and other policies, and teaches and acts as an example of uncompromising ethics. Ensures local legislation compliance at all times.

10. Incumbent typically communicates with direct subordinates, internal and external clients on a medium to lower level, such as department heads and occasionally area/business leaders. As an expert, the employee also provides consulting assistance to senior management. Serves as representative of the work group or team to management as appropriate.

12. Actively participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with 3M’s values and ethical standards.

For all positions that provide work direction to others, the following applies:
Provides direct supervision to assigned employees through leadership, coaching, training, development, allocating work assignment,review of progress in achieving objectives managing employee compensation, performance appraisals, diversity, disability, all relevant employee data, etc. Understands and enforces corporat

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