Operations Manager

hace 7 días


Orotina, Costa Rica Best Adventures Travel A tiempo completo

ACERCA DE LA VACANTE

Funciones del Puesto

The Operations Manager has overall responsibility for the quality of the travel programs and the safe, successful, and profitable running of all trips in Costa Rica. The Operations Manager is responsible for the leadership, development, and growth of Group Leader’s team. The Operations Manager also play a key role in product development, contracting and supplier relationship building.

Requisitos del Puesto
- In-depth knowledge of product, itineraries, destinations, and general travel industry in Costa Rica.
- Experience in managing people and teams, including remote employees.
- Experience in training and building teams
- Background in operations management and/or tour leading/guiding
- Strong contracting and negotiations skills for hotels, transportation and secondary vendors
- Ability to manage crises calmly and effectively and take responsibility for the safety of others.
- Outstanding organizational skills, attention to detail, and ability to delegate.
- Excellent written and spoken communicate skills in both Spanish and English.
- Outstanding communication and top notch coaching as well as people
- and relationship-management skills.
- The ability to manage group leaders with sensitivity, recognising the demands of group leading.
- Initiative to develop and implement continuous improvement of processes.
- Committed to exceptional standards of internal and external customer service.
- An understanding of the B.A.T. responsible travel vision.
- Exemplifies B.A.T./Holbrook Travel values at all times.
- Able to be on call after hours
- Ability to work efficiently and effectively both independently and as part of a team.
- High level of computer literacy (particularly Microsoft Office) and ability to work with a reservations system.
- Responsible and reliable.
- Friendly and flexible

OTROS DETALLES

Area del Puesto

Turismo

Ubicación del Puesto

San José, San Jose, Costa Rica

Nível Académico

Bachillerato Universitario

Nível de Cómputo

Office Profesional

**Idiomas**:
Español: 100%
Inglés: 80%



  • Orotina, Costa Rica Tek Experts A tiempo completo

    Overview: We’re searching for a Senior Operations Manager (SOM) with proven experience focusing on people management (retention and talent), creativity, and who adds visionary thinking by establishing and assuring a high-performance culture within the designated Line of Business (LoB). Expected to drive cross-functionally engagements to have a broader...


  • Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: Life, health and dental insurance for you. Annual Performance Bonus. Online platform with certified courses for your professional development. Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among...

  • Commissioning Manager

    hace 7 meses


    Orotina, Costa Rica Amentum A tiempo completo

    **Commissioning Manager**: - R0096120 - Belen, Heredia, Costa Rica - Full time - Add to favorites Favorited View favorites **Amentum** is seeking a **Commissioning Manager** to join our Operations and Maintenance Team The **Commissioning Manager** is responsible for the organization, direction, supervision and coordination of commissioning activities on a...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Summary**: We have a need for a dedicated and talented USAC Pricing Operations Coordinator. You will be working as part of a pricing operations team that is challenged with implementing the overall pricing strategy direction from the SIBG divisions. This is position reports to the SIBG USAC Pricing Operations Manager. **Primary Responsibilities...

  • Team Manager

    hace 7 meses


    Orotina, Costa Rica Tek Experts A tiempo completo

    Overview: We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service. As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients. **Driving exceptional outcomes with...

  • Performance Manager

    hace 7 meses


    Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Performance Manager is responsible for managing deliverables and performing key tasks associated with but not limited to Service Level Agreements (SLA), rebate and fee collections, quarterly survey setup processes, and business review administration. The Performance Manager is Client facing and...


  • Orotina, Costa Rica ZM Financial Systems A tiempo completo

    Collaboration = Innovation One leads to the other. At Moody’s, we believe good teamwork gives us an edge. We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges. Join us and let’s move the world forward together.- - Moody’s Investors Service is among the world’s most respected and widely utilized sources...

  • Team Manager

    hace 6 meses


    Orotina, Costa Rica Tek Experts A tiempo completo

    Overview: We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service. As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients. **Driving exceptional outcomes with...


  • Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Global Real Estate and Facilities (GREF) Operations Team supports the key business processes of our various business teams working to serve Amazon teams working in our corporate office buildings worldwide. The GREF Photo Archive Manager is responsible for the global repository of GREF photos...


  • Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The GREF Onboards Program Manager manages the global contingent worker technical on and off-boarding program for GREF, overseeing the end-to-end life cycle with focus on mitigation risks and driving data accuracy. With a comprehensive knowledge and understanding of requirements fully aligned with...

  • Senior Finance Manager

    hace 7 meses


    Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. Our Senior Finance Manager is responsible for overseeing all financial planning & reporting functions for a client account (Amazon’s Global Real Estate & Facilities) for the AMER region and serves as a key contact for client finance personnel. **What this job involves**: Lead budgeting,...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job summary**: This position consists of oversight and decision responsibility for members of the Marketing Pricing Team. It is responsible for selecting, training, supporting, coaching, developing and supervision a team of employees within the department including managing performance of direct reports in area of specialty. Maintains and forms...

  • Team Manager

    hace 7 meses


    Orotina, Costa Rica Tek Experts A tiempo completo

    Overview: We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service. As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients. **Driving exceptional outcomes with...


  • Orotina, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Must be in a L5 role. - 2+ years in Amazon. - 3+ years managing and developing people managers and individual contributors. - Previous experience with compensation and compensation related processes. - Previous experience driving service expansions and/or launch readiness. - Bachelors in Psychology, Business Administration, or Human Resources. Job...

  • Change Manager

    hace 7 meses


    Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Change Manager plays a pivotal role in supporting project delivery activities that focus on making sure audiences impacted by a change are informed, equipped, prepared, and supported through the transition that the project aims to implement. This role focuses on the people side of the change,...

  • Problem Manager

    hace 7 meses


    Orotina, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

  • Account Manager Farmer

    hace 7 meses


    Orotina, Costa Rica SoftwareOne A tiempo completo

    Job Function: Sales The role: We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives. We are thrilled to announce an opportunity to join our team as: **Account Manager** **Farmer** Full-time The Account Manager...


  • Orotina, Costa Rica Vacasa A tiempo completo

    **Por qué Vacasa** Empezamos con una sola casa y una idea: unir a propietarios y huéspedes de alquileres con tecnología inteligente y equipos locales y atentos. Hoy somos la mayor empresa de alquiler vacacional de Norteamérica gracias a las personas que nos dan lo mejor cada día. Los equipos locales sólidos son vitales para el éxito de las casas de...

  • Gbs Operations Manager

    hace 7 meses


    Orotina, Costa Rica Kimberly-Clark A tiempo completo

    **About Us** Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so do the rest of the world. 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen. We’re founded on 150 years of market leadership, and...


  • Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Essential Duties and Responsibilities**: Renewals - Negotiation of commercial deals for renewals. Negotiations for new requirements - Negotiation of improved pricing, commercial principles and payment terms to achieve optimal pricing. Running RFP (Request For Proposal)/RFQ (Request for...