Fintech Analyst

hace 5 días


San Pedro, Costa Rica Tek Experts A tiempo completo

Overview:
**A career in tech. Work with the biggest and best names in technology.**

We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow. We celebrate diversity in every way. In fact, it’s the reason we’ve grown so fast. If you like being part of a global team, are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk.

**Responsibilities**:
**This role will**:

- Responsible for the customer support experience with Microsoft
- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
- Identify cases that require escalation (either technically or strategically)
- Create and maintain incident management requests to product group or engineering group
- Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
- Provide ramp activities, knowledge sharing, technical coaching and mentoring
- Drive technical collaboration and engagement outside of customer support services
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
- Resolving customer issues including complex technical scenarios integrating several cloud capabilities (Windows Azure, SQL Azure, AppFabric, etc.) and scenarios supporting a service such as service availability, quality, outage management, subscription management, correlation of usage and charges, and cost-efficient solution architecture.
- A commerce Support Engineer is knowledgeable in Microsoft Azure services, technologies, offerings, and the Azure billing platform

Qualifications:

- Minimum 1 year of experience in financial services and/or Technical Support experience, managing customers
- Familiarity with Azure and/or compete cloud products (preferred)
- Knowledge of Excel: Pivot tables, Filters & look-up function (Desired)
- Demonstrable troubleshooting skills
- Technical skills: Understanding of subscription management and billing platforms



  • San José, Costa Rica Western Union A tiempo completo

    **Senior Reporting Analyst, HRIS - **Santa Ana, Costa Rica**Have you got what it takes to help us realize our vision of being one of the world's largest FinTech organizations?Are you looking to play a key role in the operational support of a global FinTech company's human resources (HR) department?Join Western Union as a Senior Analyst, HRIS.**Motivated by...

  • Compensation Analyst

    hace 4 días


    San Pedro, Costa Rica YNV Group A tiempo completo

    Overview: We’re looking for an experienced Senior Compensation Analyst with excellent communication skills to join our team. This role provides key analytical support to the Total Rewards team on compensation projects including base pay, incentives, total rewards, survey participation, benchmarking, job evaluations, and market pricing jobs. **Be part of a...


  • San José, Costa Rica Western Union A tiempo completo

    **Business Analyst, Operations Santa Ana, Costa Rica**Do your talents lie in providing solutions to help optimize our automated processes?Have you got what it takes to help us realize our vision to become one of the world's biggest FinTech organizations?Join Western Union as a Business Analyst, Operations.**Motivated by our values: purpose driven, globally...

  • Fintech Analyst

    hace 6 días


    San José, Costa Rica Tek Experts A tiempo completo

    Overview:**Driving exceptional outcomes with purpose-built solutions.**Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients.We're problem solvers, engagers, and creative thinkers who always strive to help our customers succeed.Our agile, relationship-based support helps the largest, most...

  • Fintech Analyst

    hace 6 días


    San José, Costa Rica Tek Experts A tiempo completo

    Overview:**Driving exceptional outcomes with purpose-built solutions.**Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients.We're problem solvers, engagers, and creative thinkers who always strive to help our customers succeed.Our agile, relationship-based support helps the largest, most...

  • Credit Analyst

    hace 6 días


    San José, Costa Rica Monifai A tiempo completo

    Overview:Estamos buscando Analista de Crédito con experiência comprobada y capacidad para evaluar los datos crediticios de los clientes para determinar los riesgos involucrados en prestar dinero.El puesto estará dentro de la unidad Monifai y tendrá su sede en Costa Rica.**Empoderar a las personas con soluciones de préstamos rápidas y...

  • Credit Analyst

    hace 6 días


    San José, Costa Rica Monifai A tiempo completo

    Overview:We're searching for a Credit Analyst with proven experience and ability to evaluate clients' credit data to determine risks involved in lending money.The role will be within the Monifai unit and will be based in Costa Rica.**Empowering people with fast and effective lending solutions.**Monifai is a modern fintech solution that offers a simplified,...

  • Credit Analyst

    hace 6 días


    San José, Costa Rica Monifai A tiempo completo

    Overview:We're searching for a Credit Analyst with proven experience and ability to evaluate clients' credit data to determine risks involved in lending money.The role will be within the Monifai unit and will be based in Costa Rica.**Empowering people with fast and effective lending solutions.**Monifai is an emerging market leader, providing secure digital...


  • San José, Costa Rica Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • San José, Costa Rica Western Union A tiempo completo

    **Technical Support Analyst - Santa Ana, Costa Rica**Do you like to find ways to improve your and your team's ways of working?Are you ready to lead initiatives to enhance team's knowledge management, learning and service quality?Join Western Union as a Technical Support Analyst.**Motivated by our values: purpose driven, globally minded, and trustworthy &...


  • San José, Costa Rica Western Union A tiempo completo

    **Senior Cyber Security Analyst, Training, Talent and Communication - Santa Ana, Costa Rica**Are you ready to join a team in a global company where you will be responsible for managing, coordinating, and delivering global technology initiatives?Join Western Union as a Senior Cyber Security Analyst within the Training, Talent and Communications...

  • Marketing Analyst

    hace 6 días


    San José, Costa Rica Western Union A tiempo completo

    **SEO Analyst - **San Ana, Costa Rica**Are you ready for a role that takes your analytical skills to a whole new level?How about offering up your skills in a global business that is committed to moving money for better?Join Western Union as an SEO Analyst.**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**We're a...

  • Seo Analyst

    hace 6 días


    San José, Costa Rica Western Union A tiempo completo

    **Search Engine Optimization Analyst - **Santa Ana, Costa Rica**Are you ready for a role that takes your analytical skills to a whole new level?How about offering up your skills in a global business that is committed to moving money for better?Join Western Union as a Search Engine Optimization Analyst.**Motivated by our values: purpose driven, globally...


  • San José, Costa Rica Western Union A tiempo completo

    **Cyber Fusion Security Analyst- Santa Ana, Costa Rica**Are you a Cyber defense expert with a focus on enhancing security?Can you solve complex problems creatively while adhering to the most advanced industry standards?Join Western Union as our Cyber Fusion Security Analyst.**Motivated by our values: purpose driven, globally minded, and trustworthy &...


  • San José, Costa Rica Western Union A tiempo completo

    **Analyst / Specialist, Marketing - Santa Ana, Costa Rica**Are you an enthusiastic marketeer ready to join a talented team that helps drive our marketing campaigns?Do you want to unleash your potential in a global fintech company that is passionate for moving money for better?Join Western Union as a Marketing Analyst.**Western Union powers your pursuit.**A...


  • San José, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Operations Technology - Santa Ana, Costa Rica**Are you ready to use your analytical skills, eye for detail, and business acumen?Are you ready to work for a truly innovative and international organization?Join Western Union as a Senior Analyst, Operations Technology**Motivated by our values: purpose driven, globally minded, and trustworthy &...

  • Business Analyst

    hace 5 días


    San José, Costa Rica Western Union A tiempo completo

    **Business Analyst - Santa Ana, Costa Rica**Do your talents lie in simplifying and improving business processes?Are you ready to offer up your skills in a global business that's committed to moving money for the better?Join Western Union as a Business Analyst.**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**We're a...


  • San José, Costa Rica Geopagos A tiempo completo

    En Geopagos nos encontramos en la búsqueda de un/a Business Development Analyst para sumarse al equipo de Central America & the Caribbean Somos la infraestructura de aceptación de pagos en América Latina y nuestro propósito es potenciar los pagos digitales para transformar la experiência de compra y venta de millones de personas. Estamos en pleno...

  • Senior Analyst, Change

    hace 6 días


    San José, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Change & Configuration- Santa Ana, Costa Rica**Do your talents lie in simplifying, changing, and improving business processes?Are you ready to offer up your skills in a global business that's committed to moving money for the better?Join Western Union as a Senior Analyst, Change & Configuration.**Motivated by our values: purpose driven,...


  • San José, Costa Rica Western Union A tiempo completo

    **Senior Information Security Analyst - Santa Ana, Costa Rica**Are you a technical expert with a focus on enhancing security?Can you solve complex problems creatively while adhering to the most advanced industry standards?Join Western Union as a Senior Information Security Analyst.**Motivated by our values: purpose-driven, globally minded, and trustworthy &...