Managed Services

hace 5 meses


Heredia, Costa Rica Hakkoda A tiempo completo

**ABOUT HAKKODA**

Hakkoda is a modern data consultancy that empowers data driven organizations to realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being easy to work with, and being an amazing place to work We are looking for curious and creative individuals who want to be part of a fast-paced, dynamic environment, where everyone’s input and efforts are valued. We hire outstanding individuals and give them the opportunity to thrive in a collaborative atmosphere that values learning, growth, and hard work. Our team is distributed across North America, Latin America, and Europe. If you have the desire to be a part of an exciting, challenging, and rapidly-growing Snowflake consulting services company, and if you are passionate about making a difference in this world, we would love to talk to you.

**Role Description**

You will be part of the Managed Services team, focused on helping our clients optimize and improve their use of data and other providing snowflake administration services such as break-fix management, monitoring, enhancements backlog, and troubleshooting, among others.

A Hakkoda Managed Services Data Engineer Lead is passionate about creating innovative data and analytic solutions for our customers and team. As a Lead, you will measure and optimize system performance to push our capabilities forward, get ahead of customer needs, and innovate for continual improvement.

We value open communication and collaboration. We strive to create a positive and fun team-based work environment. We expect associates to challenge themselves and those around them to create high-quality analytical products and services.

**What we are looking for**:
We are looking for experienced people who monitor, automate, and improve software systems' reliability, performance, and availability in an organization. You will work directly with customers to understand their needs and collaborate with internal and customer teams to prevent incidents, manage infrastructure, build effective monitoring systems, and ensure the smooth operation of computer systems. We expect our Leads to mentor and coach other associates and stay current on the ever-changing technical landscape.

**Qualifications**:

- Bachelor’s degree in Data Analytics, Computer Science, Management Information Systems, Mathematics, or a similar analytical field
- 4+yrs in related technical roles, 1+ in management or team leadership
- Experience hiring, developing, and managing a technical team
- Experience designing and developing data warehouses (Teradata, Oracle Exadata, Netezza, SQL Server, Spark)
- Experience building ETL / ELT ingestion pipelines with tools like DataStage, Informatica, Matillion
- Advanced knowledge of SQL and tuning SQL, including analysis of query plans
- Working knowledge of data visualization tools
- Experience with business intelligence/data analytics
- Cloud experience on Snowflake or AWS (Azure, and GCP are nice to have as well)
- A proactive approach to identifying problems, performance bottlenecks, and areas for improvement
- Run the production environment by monitoring availability and taking a holistic view of system health
- Management skills (people and agile projects)
- Advanced English

Hakkoda is an exciting, high growth company, and we’re scaling our team. We are looking for exceptional people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Hakkoda. We are a collaborative team of high achievers. We love to explore, challenge and have a lot of fun along the way. Are you ready for the adventure? Click here to see our culture on display.

Benefits will vary by country:

- Medical, Dental, Vision
- Life Insurance
- Paid parental leave
- Paid time off
- Work from home benefits for 100% remote roles
- Technical training and certifications
- Robust learning and development opportunities



  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Technical Delivery Manager** **Responsibilities** - Act as a single point of contact for the customer for all managed service elements in scope - Participate in the customer’s steering group meetings. - Advise on and be part of the customer’s governance for HP. - Gather customers’ requirements, analyze them, and provide feedback. - Effectively...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    To support HP Managed Monitoring Services, we are looking for an experienced Data Analyst who can perform advanced data analysis to support HP strategic accounts and provide ongoing value to HP customers in different areas of operations. The role focuses on working with Technical Service Delivery Managers (TDM) and automation engineers to analyze and...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Job scope/summary**: This role is responsible for developing support strategies for product families and facilitating the implementation of product, service or solution portfolio lifecycle management. The role collaborates with regional and global teams on service planning and execution, fosters cross-functional collaboration, and acts as a liaison between...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for effectively resolving moderate technical issues involving hardware and software through interactions with internal and external businesses and end users. The role engages in coordinating innovative solutions while supporting businesses to minimize issue occurrences and addressing complex challenges. The role...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Our organization**: HP is accelerating on Services, with now a dedicated business unit. Our organization (Managed Delivery Services) is the powerhouse behind these services. Our team (PC Services Delivery Capability team) plays a key role in the design of these services with the Business Unit, and we are responsible of developing and optimizing how they...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Job Summary** - The IT (General) job family provides the means, methods and solutions needed to support the efficient collection, storage, transfer, manipulation, analysis and reporting of data as well as the need to deliver information for use by decision makers. **Responsibilities** - Supports and may take lead on smaller initiatives or work items such...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Our organization**: HP is accelerating on Services to creating outcome-based solutions for all our customer categories. Our organization (Customer Support / CSSD-WDS) delivers these services. Our team (Services Delivery Capability team) plays a key role in the design of these services with the Business Units and are responsible of developing and...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for developing support strategies for product families and facilitating the implementation of product, service or solution portfolio lifecycle management. The role collaborates with regional and global teams on service planning and execution, fosters cross-functional collaboration, and acts as a liaison between...


  • Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Operating IT services provided from centrally hosted either in the cloud or strategic Data Centres. 2. Ensure that IT Services managed by the Central IT Operations team are delivered effectively to business customers. This includes the execution of SOPs and standard best practices, management of IT Incidents, IT Changes and IT Problems in ITSM based system...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** - Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Healthcare Schedule: Full Time **Company Description**: - Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is...

  • Appeals Analyst

    hace 7 meses


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Healthcare Schedule: Full Time Shift: Day Shift **Company Description**: - Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian...

  • Appeals Analyst

    hace 7 meses


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** - Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by...


  • Heredia, Costa Rica Experian A tiempo completo

    Job Description The Healthcare Appeals Analyst is responsible for monitoring contractual allowances, analyzing and pursuing appeal opportunities with payers and networks, and reporting appeals performance.  Essential Functions: Implements process for identifying under-allowed claims using software and other available tools. Reviews and analyzes...


  • Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...

  • Deployment Coordinator

    hace 5 meses


    Heredia, Costa Rica Hewlett Packard A tiempo completo

    The role of the Professional Services team is to plan and successfully transition operational responsibility for contracted Managed Print Services from the customer to HP. **Responsibilities**: - Manages customer project delivery. - Revenue as detailed in Impact section. - Large/ moderately complex/ local or sub - region. - Medium/ high risk. - Medium...

  • Project Coordinator

    hace 5 meses


    Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Role Summary**:The role of the Professional Services team is to plan and successfully transition operational responsibility for contracted Managed Print Services from the customer to HP. **Responsibilities**: - Manages customer project delivery. - Revenue as detailed in Impact section. - Large/ moderately complex/ local or sub - region. - Medium/ high...


  • Heredia, Costa Rica NTT DATA Services A tiempo completo

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[Technical Analysis Senior Associate]] to join our team in [[Heredia]], [[Heredia]], [[Costa Rica]].Position's General Duties and...

  • P2p Team Lead

    hace 5 meses


    Heredia, Costa Rica Brenntag A tiempo completo

    **P2P TEAM LEAD**: Our team in **Heredia** currently has an opening for a **P2P Team Lead** > **YOUR ROLE & RESPONSIBILITIES**: - Oversee and monitor the AP team to ensure timely delivery of AP processes and promote continuous improvements. Ensure adequate resourcing and resolution of any operational issues for smooth processing of activities. - Ensure...

  • Network Engineer

    hace 5 meses


    Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    Network Services team works to enable our business to lead in a market that is increasingly enhanced by technology. Sysco is undertaking a substantial technology transformation in the area of Networking and Cloud Services. Sysco currently has an opportunity for a Network Engineer to help support our global infrastructure. **RESPONSIBILITIES** - Evaluate and...