Global Leader

hace 2 semanas


San Pedro, Costa Rica Tek Experts A tiempo completo

Overview:
We’re seeking an experienced Global Leader - Assessment and Evaluation to design processes, systems, tools, and programs to support and maintain our assessment strategy and framework globally. In this role, you’ll focus on process improvement of the existing assessment process, system, and structure for skill, competency, and proficiency levels across the organization and employee lifecycle. The Global Leader - Assessment and Evaluation will be responsible for proactively generating insights based on analysis and business input, as well as recommended improvements or requirements for processes and procedures. The role will require close collaboration with the global Talent Acquisition community, the HR business partner community, business leadership, and the Learning & Development colleagues across disciplines.

The role will operate within the Learning & Development unit under the Head of Business Operations Shared Services and based in one of these locations:Bulgaria, Costa Rica, Rwanda, or the US.

**Driving exceptional outcomes with purpose-built solutions.**

Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts and grow your IT career with us.

Tek Experts is part of TeKnowledge - where innovation meets purpose. We’re transforming the tech landscape globally, delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling, tailored to the unique landscapes of public and private sectors.

**Responsibilities**:
- Deliver talent assessment processes that are agile and fit for a rapidly evolving business environment.- Enhance current assessment processes to identify and fill process gaps and generate innovative ideas that help enhance the end solution, improve talent assessment, and drive overall operational excellence.- Research, identify, and incorporate external leading best practices, innovation, and trends into the design of assessment processes.-
- Coordinate with external partners to ensure consistent quality and impact of assessment solutions.- Partner closely with peer teams to ensure a consistent implementation of assessment practices, including: End-to-end Learning & Development to build close alignment between talent assessment and learning and development approaches.- People Analytics to evaluate adverse impact, reliability, validity, and utility.- Talent Management to embed assessment insights in global talent conversations and processes - Talent Acquisition to integrate assessment in external hiring practices.- HR IT for data privacy, accuracy, and accessibility.- Develop and maintain project plans supporting talent assessment programs and initiatives.- Assist in conducting research on best practices and products in the marketplace to justify recommendations and support purchasing efforts.- Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and system goals.- Communicate process changes, enhancements, and modifications
- verbally or through written documentation - to key stakeholders and the extended organization to drive understanding.

Qualifications:

- A Bachelor’s degree is required. A Master’s degree is preferred.
- 12-15 years of overall experience, with 3-5 years’ experience in the Learning & Development department is required.
- Experience leading learning teams. Understanding and knowledge of learning technology, learning processes, and learning data.
- Experience in driving assessment processes and protocols aligned to the organization’s development objectives.
- Experience and knowledge of innovative assessment and evaluation methodologies. Knowledge of assessment systems, training platforms, and basic troubleshooting techniques.
- Experience working in a technology company environment.
- A self-organized, determined, and persistent team player who is experienced in delivering quality learning experiences, presentations, and design programs.
- Project and Program management skills and the ability to manage multiple activities and build strong customer relationships.
- Experience in the education or training sector/or training department organizing trainings for employees/clients is preferred.
- Learning Assessment certification is considered an advantage.
- Ability to work flexible hours.
- Professional fluency in English is essential, both written and spoken.

**Empowering Leadership and Innovation**

At Tek Experts, we are committed to fostering a culture of inspiring leadership and innovation. Our core leadership compet


  • Global Leader

    hace 3 semanas


    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking an experienced Global Leader - Assessment and Evaluation to design processes, systems, tools, and programs to support and maintain our assessment strategy and framework globally. In this role, you’ll focus on process improvement of the existing assessment process, system, and structure for skill, competency, and proficiency levels...

  • Global Leader

    hace 2 semanas


    San José, San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're seeking an experienced Global Leader - Assessment and Evaluation to design processes, systems, tools, and programs to support and maintain our assessment strategy and framework globally. In this role, you'll focus on process improvement of the existing assessment process, system, and structure for skill, competency, and proficiency levels...

  • Geo Team Leader

    hace 1 semana


    San José, Costa Rica Safeguard Global A tiempo completo

    The GEO (Global Employment Outsourcing) Team Leader will be a key role in ensuring that our GEO operations team delivers an exceptional experience for our GEO employees and clients. This exciting role will be responsible for supervising, guiding and motivating a team. You will be there to encourage colleagues to work together and ensure they’re delivering...


  • San José, Costa Rica Boston Consulting Group A tiempo completo

    **WHAT YOU'LL DO**: **Vision for Executive Support COE** The vision for this new Executive Support Center of Excellence (COE) is to support the development of BCG’s Global Executive Support Function Strategy with the goal of delivering a world class experience to our stakeholders in an optimized way. The COE will work closely with systems, regions, and...


  • San José, Costa Rica INTEL A tiempo completo

    At Intel, we create world-changing technology that enriches the lives of every person on earth. Today we invite you to join the team and begin your career as Employee Communications Leader. As Employee Communications Leader, you will be part of the Costa Rica Assembly and Test group (CRAT) and will report to CRAT People Systems manager directly. The CRAT...

  • Helpdesk Team Leader

    hace 3 semanas


    San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a...


  • San José, San José, Costa Rica INTEL A tiempo completo

    At Intel, we create world-changing technology that enriches the lives of every person on earth. Today we invite you to join the team and begin your career as Employee Communications Leader.As Employee Communications Leader, you will be part of the Costa Rica Assembly and Test group (CRAT) and will report to CRAT People Systems manager directly.The CRAT...

  • Engineering Leader

    hace 6 días


    San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of sales or account management experience - Speak, write and read in English - Experience engaging and presenting information in written and oral format to diverse stakeholders. - Proven experience working on developing plans and coaching for direct reports. - Experience working on strategy creation, report analysis, negotiating, identify issues,...

  • Team Leader

    hace 3 semanas


    San José, Costa Rica Zoetis A tiempo completo

    locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014860- POSITION PURPOSE - Overview - This position will be based in San José, Costa Rica working for Corporate Cards and B2B team within Zoetis Finance Shared Service. - The Travel and Expense Team Leader (T&ETL) is responsible for administering the corporate credit...

  • R2r Senior Team Leader

    hace 3 semanas


    San José, Costa Rica Zoetis A tiempo completo

    locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00013420- Currently we are looking for: Team Leader in General Ledger Team - Position name: General Ledger Sr. Team Lead - This position will report to the Costa Rica R2R Manager. GL Team Leader (TL) overviews service delivery of countries in his/her scope - acts as...


  • San José, Costa Rica The Coca-Cola Company A tiempo completo

    **A bit about the role...** Leads E2E process mindset and enabler of the network working together towards delivery of global strategy and key program initiatives in line with governance/controls allowing our network way of working horizontally across Compensation, Equity and Mobility. Leads co-creation of user-centric solutions and processes in order to...

  • Team Leader

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Concentrix A tiempo completo

    Description Your Journey at Concentrix Starts Here: At Concentrix our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you If you have an...

  • Learning Design Leader

    hace 2 semanas


    San Francisco, Heredia, Costa Rica IBM A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Helpdesk Team Leader

    hace 3 semanas


    San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!- Bill Gosling Outsourcing is currently looking for a Helpdesk Team Leader to add to our Team.- We are still growing with new and exciting...


  • San Francisco, Heredia, Costa Rica Workday, Inc. A tiempo completo

    About the Role As a leader for the Data Quality team, you will establish and build up a new team in Costa Rica focused on data quality for all our opportunities to ensure accurate data at source to drive compensation payments, reporting, analytics, and machine learning models. The role will have a manager and IC's reporting directly to the role. The role...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    A bit about the role...Leads E2E process mindset and enabler of the network working together towards delivery of global strategy and key program initiatives in line with governance/controls allowing our network way of working horizontally across Compensation, Equity and Mobility.Leads co-creation of user-centric solutions and processes in order to improve...

  • Team Leader

    hace 2 semanas


    San Francisco, Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Team Leader - Quality Team - Due Diligence will be responsible for empower, handle, and lead a high-performance team responsible for client due diligence product delivery and support, train, and mentor onsite and offshore team with on time delivery of due diligence reports.Day to day responsibilities include: Ensure delivery of highquality services to...


  • San José, Costa Rica INTEL A tiempo completo

    About the Programmable Solutions Group (PSG): Programmable Solutions Group (PSG) empowers customers to unlock the full potential of data through cutting-edge programmable platforms. Intel Corporation announced its intent to separate its Programmable Solutions Group operations into a standalone business. This will give PSG the autonomy and flexibility it...


  • San José, Costa Rica Zoetis A tiempo completo

    locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014782- This position will report to the Costa Rica SSC Site Lead and lead the R2R team in the planning, management and delivery of in scope processes including General Ledger, Financial Reporting, and any other related managerial and decision activities. Key...