Operations Associate
hace 5 meses
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
- The Operations Associate will work within the Commercial Group and be passionate about supporting the execution and improvement of Commercial Group processes, striving for an enhanced internal and external customer experience, driving consistent performance and efficiency.
**Role/Responsibilities**:
- The individual will be measured on their support in the successful implementation of specific initiatives and their efficiency in operational, control and data maintenance activities. The role works closely across departments in the Commercial Group including Sales and Commercial Operations Product, Pricing as well as Billing.
The individual will work on change and BAU initiatives across data, process and system related activities Including:
- Provide support to the relevant team to improve the customer experience.
- Enter, capture, and review business data, like KPIs, process performance measurements, and other key metrics, to support the measurement and reporting of process performance.
- Support the creation, generation and maintenance of process and control documentation, dashboards, and reports.
- Support the rollout of new and revised business process as needed and by assisting in the review and update of Operational Guidelines, data, metrics, and controls.
- Supply to the development, maintenance, and operation of a balanced and modern pricing, quoting, and billing systems.
- Support Sales teams in assessing data accuracy and issues within the system/s that affect performance and control reporting and providing recommendations and support for remediation.
- Support activities to analyze and remediate data and work toward maintaining data quality in our systems.
- Liaise with other Commercial teams like Billing, Collections, Pricing and Ratings to achieve efficiencies in the Commercial processes.
- Build, maintain, and leverage excellent relationships with internal stakeholders, with particular emphasis on the Sales organization in assigned region(s)/lines of business.
- Participate in and support the coordination of meetings, activities, and ad hoc projects.
**Qualifications**:
- Bachelor’s degree in business, Economics or Engineering background.
- 0 to 1 year of working experience in Project Management, Process Management, Sales Operations, Accounts Payable or Collections.
- B2 or higher English language proficiency.
- Exposure to and/or knowledge of the role and function of Rating Agencies a plus
- Organized and detail oriented.
- Analytical problem-solving capabilities.
- Understanding of Improvement in Execution and project management
- Curious, resourceful, thinks critically, fully explores problems and/or opportunities and proactively provides recommendations and solutions backed by data.
- Exercises sound judgment and can articulate their own views.
- Results oriented, bringing issues to a timely closure.
- Able to prioritize and complete work tasks efficiently and optimally.
- Collaborative team member who is flexible to global working environment.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet
-
Associate-sales Operations
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - The Operations Associate will work within the Commercial Group and be passionate about supporting the execution and improvement of Commercial Group processes, striving for an enhanced internal and external customer experience, driving consistent...
-
Senior Associate Deal Operations Specialist
hace 4 meses
Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Associate Manager, Deal Operations/gerente
hace 4 meses
Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Pricing Associate
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. The Pricing Associate will work within the Pricing Team to support the pricing operations function by participating in the maintenance of Moody’s Fee Documentation (which governs MIS’s pricing policy), participating in the fee schedule change...
-
Associate Data Operations Analyst
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoPerform data lifecycle analysis including data profiling, requirements gathering and documenting, data mappings, process and data design flows, data quality controls input, and testing assistance. - Establish and maintain a validated understanding of Moody’s business processes and data needs of the assigned business project and/or Moody's Investors Service...
-
Associate Data Operations Analyst
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - Our Global Ratings Operations & Controls (ROC) team is seeking an Associate Data Operations Analyst who is detail oriented, analytical, a team player, and excited to ensure that business needs are met with usable, quality data. In this role, you will...
-
Associate Operations Analyst
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions. **Responsibilities**: - Process closed...
-
Associate Operations Analyst
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. Moody’s is a global integrated risk assessment firm that...
-
Sr. Site Leader, AGI DS Operations
hace 4 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoSr Site Lead role enables to enhance productivity, efficiency, and quality of data across multiple Amazon products and services and is part of a larger global team. This role is accountable for the overall direction, scaling and operations of our site, creating a culture of customer obsession, high performance and high quality throughput - leading to scaling...
-
Commercial Support Associate
hace 5 meses
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Commercial Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Associate-sales Operations
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. An individual contributor responsible for internal and customer facing support related to customer information, revenue recognition, regulations, projects, and other supporting operations functions which are core knowledge areas for future career...
-
Sr People Connect Associate
hace 4 meses
Heredia, Costa Rica Moody's A tiempo completoThe People Services & Solution Senior People Connect Associate provides seamless customer experience for Moody’s employees within region. Reporting to the People Connect Manager, this role will work to meet all expected service level agreements, track and analyze cases, and resolve and escalate cases, as needed. The People Services & Solution Senior...
-
People Connect Associate
hace 4 meses
Heredia, Costa Rica Moody's A tiempo completoThe People Services & Solutions [Region] Hub Associate provides seamless customer experience for Moody’s employees within the [region]. The [Region] Hub Associate serves as the initial owner and resolution provider for basic employee inquiries raised through ServiceNow. Reporting to the People Connect Manager, this role will work to meet all expected...
-
People Connect Associate
hace 4 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **The Role / Summary**: The People Services & Solutions Americas Hub Associate provides seamless customer experience for Moody’s employees within the Americas. The Americas Hub Associate serves as the initial owner and resolution provider for basic...
-
People Connect Associate
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **The Role / Summary**: The People Services & Solutions Americas Hub Associate provides seamless customer experience for Moody’s employees within the Americas. The Americas Hub Associate serves as the initial owner and resolution provider for basic...
-
Cia Operations Associate, Advertising Customer
hace 5 meses
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree - 1-2 years of experience with operations processes Excellent organizational and prioritization skills with the ability to handle multiple tasks simultaneously
-
People Connect Associate
hace 4 meses
Heredia, Costa Rica Moody's A tiempo completoAt Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. **The Role / Summary**: The People...
-
Sr Operations Manager, AGI-DS, AGI-DS
hace 4 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoWe are seeking an experienced Senior Operations Manager to join our team in San Jose to develop, manage, and support a large team of direct and indirect reports to support our speech and language technology.As a Senior Operations Manager, you will become an expert in the processes. You will manage other leaders to ensure that data associates are adequately...
-
Sr. Associate Sales Operations
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoContribute to process efficiencies by analyzing and drawing logical conclusions from data reviews, identify root causes and provide recommendations for improvements. - Support Sales teams in assessing data accuracy and issues within the system/s that affect performance and control reporting and providing recommendations and support for remediation. -...
-
Accounts Payable Associate
hace 5 meses
Heredia, Costa Rica AlignTech A tiempo completo**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...