(Gw) Associate Deal Manager

hace 2 semanas

Heredia, Costa Rica Workday A tiempo completo

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday is looking for a Junior Deal Manager to join the Global Deal Support Team. This team is offering plenty of career development opportunities in our fast-paced high-tech environment.

Our team owns multiple processes supporting Deal Management Teams on a global scale. We are closely partnering with Renewal and Deal Managers, focusing on preparation of the initial pricing for the upcoming opportunities by verification of Customer's existing agreements, as well as creating new agreements and reviewing opportunities to ensure data accuracy on various stages of the deal cycle. Each team member's attention to process and focus on quality impacts the efficiency of our Net New, Add-ons and Renewals support to the Sales Organization.

About the Role

Our Junior Deal Managers work in a collaborative environment while being resourceful, independent self-starters and are driven by continuous learning opportunities.

To be successful in this role, experience in Sales Operations, Deal Desk, Customer Service or Sales will be highly advantageous with having outstanding attention to detail.

What You’ll Learn & Achieve
- Build relationships within a globally distributed Deals Management Teams,
- Review Customer Quotes, Orders and Agreements, identifying discrepancies and non-standard terms,
- Daily processing of incoming tasks, workbook calculations, quoting and order packages with speed and accuracy,
- Knowledge and/or ability to learn or deepen knowledge of different financial and operational programs such as:
, Microsoft Excel, Apttus,
- Provide input to improve processes and team efficiency,
- Partner with senior workmates in various roles to maintain the extended perspective on the area of expertise and improve the awareness of the wider organization.

About You

Basic qualifications
- 0 -2 years related or adjacent work experience - Sales Operations, Data Processing, Deal Desk, Customer Service,
- Thrives in both written and verbal communication, can communicate at all levels, including English,
- High level of attention to detail and analytical skills,
- Ability to maintain perspective and prioritize effectively when tasks are numerous and deadlines are short,
- Positive attitude and ability to work in a fast-paced, high-output, team oriented, practical environment,
- Basic knowledge and practical use of Microsoft Office (especially Excel),

Other qualifications
- Awareness of quote to cash process
- Able to work independently, making decisions by analyzing information and considering priorities, willing to stand by decisions even when challenged,
- Willing to expand job responsibilities, open to suggest improvements and collaborate with others to generate ideas and enhance processes,
- Curious to diversify your skills and get involved in other aspects of Sales Operations in our team-focused environment,
- Familiarity with

is a plus.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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