Client Development Associate

hace 4 meses

Heredia, Costa Rica Auxis A tiempo completo

Job Summary:
The Sales and Marketing team at Auxis is rapidly growing as the company’s annual revenue continue to increase by over 40% year over year given the high demand in the market for our nearshore outsourcing services as well as our consulting and automation capabilities.

The Client Development Associate for BPO Services plays a key role in continuing to drive and accelerate the growth of the organization. This position is responsible for developing and nurturing new leads from both inbound and outbound strategies that ultimately turn into new client wins for the company. The Client Development Associate will report to Auxis’ Senior Client Development Associate.

**Responsibilities**:
As a Client Development Associate at Auxis, you will be focused on generating, qualifying, and nurturing new sales leads for the BPO (Business Process Outsourcing) services at Auxis that include Finance & Accounting, Customer Service, HR, and other emerging offerings.

To create leads, you will be leveraging two main channels to generate first-time meetings with our ideal buyers:
**You’ll be responsible for**:

- Become an expert on Auxis’ BPO Outsourcing Services and market trends to effectively position Auxis capabilities, value proposition and differentiators to ideal buyers
- Receive website MQLs from potential prospects on a daily basis and reach out to them in a timely manner in order to generate interest and schedule first-time meetings with you and the BPO Sales Team.
- In addition to inbound nurturing, you will be responsible for creating and executing ongoing outbound campaigns with targeted companies to generate additional first-time meetings by leveraging intent data as well as targeted company lists provided by the BPO team.
- Create, test, and continuously adjust messaging and campaign tactics based on performance and results.
- Participate in first-time meetings with clients and create associated deals and meeting notes in the CRM related to all the opportunities that you are involved with.
- Learn how to qualify BPO clients by understanding our typical minimum requirements to be an Auxis client and gather the necessary information from the customer in preparation for first-time meetings.
- Become an expert on overcoming key client objections throughout the sales process and learning the “Auxis way” to win clients.
- Perform research about the company and the client contacts you are meeting with, and make sure that all Auxis participants are prepared for the client meetings you are scheduling in advance of the calls.
- Track and monitor your performance versus targets on a weekly, monthly, and quarterly basis, including the preparation of reports to provide to your direct supervisor and to the BPO team.
- Support BPO marketing initiatives as needed, including driving attendance to webinars, supporting conferences, sharing content, etc.
- Stay active on LinkedIn by sharing thought leadership and content on a weekly basis, as well as connecting with all your existing prospects and potential buyers associated to your active campaigns.
- Participate in relevant networking groups (virtual and in-person) and conferences in order to support your lead generation efforts.
- Once the leads are qualified and handed off to the BPO sales team, you will continue to be responsible for monitoring the progress of those deals and providing sales support as needed throughout the process until the deal is closed.

Skills and Experience:
**Must Haves**:

- At least 3 to 4 years of B2B sales/lead generation experience focusing on the North America market
- High English Proficiency
- Bachelor’s degree in business, marketing, sales, or a related field
- Excellent communication skills (written and spoken)
- Proven track-record building rapport and communicating effectively and professionally with C-suite and VP-level executives and decision-makers of large organizations
- Experience using LinkedIn as part of their prior sales roles
- Experience using CRM tools such as HubSpot or Salesforce
- Has received basic B2B sales training and is familiar with key sales terms and principles
- Street-smart and fast learner
- Flexible, curious, and self-driven
- Team player
- Persistence and strong drive to succeed

**Nice to Haves**:

- Experience selling similar nearshore outsourcing services (BPO or ITO) to similar buyer personas (e.g. CFO, CIO, COO)
- Proficient in LinkedIn Sales Navigator
- Proficient in Hubspot
- Proficient in ZoomInfo or similar tools
- Proficient in other sales automation tools
- Knowledge in Sandler Sales Methodologies (or similar)

  • Sr Associate Corporate Sales Development

    hace 4 meses

    Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Client Service Associate

    hace 4 meses

    Heredia, Costa Rica Fisher Investments A tiempo completo

    Overview: Since 1995, Fisher Investments and its affiliates have developed a specialized approach focused on serving our high-net-worth private clients. As a Client Service Associate (CSA) you will be up close and personal with US based clients, forming relationships and becoming the operational expert that helps our clients navigate their financial...

  • Client Services Associate

    hace 5 meses

    Heredia, Costa Rica GFT Technologies SE A tiempo completo

    **About the role**: Do you genuinely like helping people? Do you have experience in delivering exceptional customer service? If yes, we would like you on our team! Our client is the leading global information services company that is powering opportunities to create a better world. We provide data, technology, consulting and analytical tools to our clients...

  • Client Service Associate

    hace 4 meses

    Heredia, Costa Rica Fisher Investments A tiempo completo

    Overview Since 1995, Fisher Investments and its affiliates have developed a specialized approach focused on serving our high-net-worth private clients. As a Client Service Associate (CSA) you will be up close and personal with US based clients, forming relationships and becoming the operational expert that helps our clients navigate their financial...

  • Client Service Associate

    hace 1 semana

    Heredia, Costa Rica Fisher Investments A tiempo completo

    Since 1995, Fisher Investments and its affiliates have developed a specialized approach focused on serving our high-net-worth private clients. As a Client Service Associate (CSA) you will be up close and personal with US based clients, forming relationships and becoming the operational expert that helps our clients navigate their financial futures. This is a...

  • Commercial Support Associate

    hace 5 meses

    Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Commercial Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...

  • Client Services Associate

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities...

  • Pricing Associate

    hace 5 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. The Pricing Associate will work within the Pricing Team to support the pricing operations function by participating in the maintenance of Moody’s Fee Documentation (which governs MIS’s pricing policy), participating in the fee schedule change...

  • Client Services Associate

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • Associate Software Engineer

    hace 6 meses

    Heredia, Costa Rica Moody's A tiempo completo

    **Role/Responsibilities**: As an associate Software Engineer, you will be part of an actuarial team and provide support for the actuarial programmers. You will also be responsible for assisting with ongoing maintenance of the code and assisting internal clients with issues related to AXIS. Your role will entail working independently alongside actuaries and...

  • Client Services Associate Ii

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Client Services Associate Ii

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE...

  • Client Services Associate Ii

    hace 4 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE...

  • Client Services Associate Ii

    hace 4 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Financial Data Associate

    hace 5 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. The Global Middle Office (GMO) provides transaction management support, workflow coordination, rating desk services, and other broad operational support to Moody’s Investors Service’s Rating teams. The department works closely with the lines of...

  • Agente de Servicio Al Cliente Spa

    hace 5 meses

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24046088 **Job Category** Spa **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a...

  • Agente de Servicio Al Cliente

    hace 5 meses

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23139628 **Job Category** Rooms & Guest Services Operations **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Agente de Servicio Al Cliente

    hace 5 meses

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24100449 **Job Category** Rooms & Guest Services Operations **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Agente de Servicio Al Cliente

    hace 5 meses

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23194552 **Job Category** Rooms & Guest Services Operations **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Financial Data Associate

    hace 5 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. ...