Client Development Associate

hace 5 días

Heredia, Costa Rica Auxis A tiempo completo

Job Summary:
The Sales and Marketing team at Auxis is rapidly growing as the company’s annual revenue continue to increase by over 40% year over year given the high demand in the market for our nearshore outsourcing services as well as our consulting and automation capabilities.

The Client Development Associate for BPO Services plays a key role in continuing to drive and accelerate the growth of the organization. This position is responsible for developing and nurturing new leads from both inbound and outbound strategies that ultimately turn into new client wins for the company. The Client Development Associate will report to Auxis’ Senior Client Development Associate.

**Responsibilities**:
As a Client Development Associate at Auxis, you will be focused on generating, qualifying, and nurturing new sales leads for the BPO (Business Process Outsourcing) services at Auxis that include Finance & Accounting, Customer Service, HR, and other emerging offerings.

To create leads, you will be leveraging two main channels to generate first-time meetings with our ideal buyers:
**You’ll be responsible for**:

- Become an expert on Auxis’ BPO Outsourcing Services and market trends to effectively position Auxis capabilities, value proposition and differentiators to ideal buyers
- Receive website MQLs from potential prospects on a daily basis and reach out to them in a timely manner in order to generate interest and schedule first-time meetings with you and the BPO Sales Team.
- In addition to inbound nurturing, you will be responsible for creating and executing ongoing outbound campaigns with targeted companies to generate additional first-time meetings by leveraging intent data as well as targeted company lists provided by the BPO team.
- Create, test, and continuously adjust messaging and campaign tactics based on performance and results.
- Participate in first-time meetings with clients and create associated deals and meeting notes in the CRM related to all the opportunities that you are involved with.
- Learn how to qualify BPO clients by understanding our typical minimum requirements to be an Auxis client and gather the necessary information from the customer in preparation for first-time meetings.
- Become an expert on overcoming key client objections throughout the sales process and learning the “Auxis way” to win clients.
- Perform research about the company and the client contacts you are meeting with, and make sure that all Auxis participants are prepared for the client meetings you are scheduling in advance of the calls.
- Track and monitor your performance versus targets on a weekly, monthly, and quarterly basis, including the preparation of reports to provide to your direct supervisor and to the BPO team.
- Support BPO marketing initiatives as needed, including driving attendance to webinars, supporting conferences, sharing content, etc.
- Stay active on LinkedIn by sharing thought leadership and content on a weekly basis, as well as connecting with all your existing prospects and potential buyers associated to your active campaigns.
- Participate in relevant networking groups (virtual and in-person) and conferences in order to support your lead generation efforts.
- Once the leads are qualified and handed off to the BPO sales team, you will continue to be responsible for monitoring the progress of those deals and providing sales support as needed throughout the process until the deal is closed.

Skills and Experience:
**Must Haves**:

- At least 3 to 4 years of B2B sales/lead generation experience focusing on the North America market
- High English Proficiency
- Bachelor’s degree in business, marketing, sales, or a related field
- Excellent communication skills (written and spoken)
- Proven track-record building rapport and communicating effectively and professionally with C-suite and VP-level executives and decision-makers of large organizations
- Experience using LinkedIn as part of their prior sales roles
- Experience using CRM tools such as HubSpot or Salesforce
- Has received basic B2B sales training and is familiar with key sales terms and principles
- Street-smart and fast learner
- Flexible, curious, and self-driven
- Team player
- Persistence and strong drive to succeed

**Nice to Haves**:

- Experience selling similar nearshore outsourcing services (BPO or ITO) to similar buyer personas (e.g. CFO, CIO, COO)
- Proficient in LinkedIn Sales Navigator
- Proficient in Hubspot
- Proficient in ZoomInfo or similar tools
- Proficient in other sales automation tools
- Knowledge in Sandler Sales Methodologies (or similar)

  • Software Development Senior Associate

    hace 4 semanas

    Heredia, Costa Rica NTT DATA A tiempo completo

    **Req ID**: 243230 We are currently seeking a Software Development Senior Associate to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). Office 356 Developer **About NTT DATA Services** **NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin,...

  • Sr Associate Corporate Sales Development

    hace 5 días

    Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Client Support Associate

    hace 1 mes

    Heredia, Costa Rica Foundever A tiempo completo

    Client Support Associate Req ID#: 385691 Heredia, Costa Rica, No Selection, CR Job Description: About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryDelivering a superior customer service experience through inbound and outbound calls. By delivering excellent customer support, to...

  • Client Support Associate

    hace 4 semanas

    Heredia, Costa Rica Foundever A tiempo completo

    Client Support Associate Req ID#: 385691 Heredia, Costa Rica, No Selection, CR Job Description: About Us Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Job Summary Delivering a superior customer service experience through inbound and outbound calls. By delivering excellent...

  • Client Support Associate

    hace 1 mes

    Heredia, Costa Rica Foundever A tiempo completo

    Client Support Associate Req ID#: 385691 Heredia, Costa Rica, No Selection, CR Job Description: About Us Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Job Summary Delivering a superior customer service experience through inbound and outbound calls. By delivering excellent...

  • Client Support Associate

    hace 4 semanas

    Heredia, Costa Rica Foundever A tiempo completo

    Client Support Associate Req ID#: 385691 Heredia, Costa Rica, No Selection, CR Job Description: About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryDelivering a superior customer service experience through inbound and outbound calls. By delivering excellent customer support, to...

  • Client Service Associate

    hace 1 semana

    Heredia, Costa Rica Fisher Investments A tiempo completo

    Overview: Since 1995, Fisher Investments and its affiliates have developed a specialized approach focused on serving our high-net-worth private clients. As a Client Service Associate (CSA) you will be up close and personal with US based clients, forming relationships and becoming the operational expert that helps our clients navigate their financial...

  • Client Services Associate

    hace 3 semanas

    Heredia, Costa Rica GFT Technologies SE A tiempo completo

    **About the role**: Do you genuinely like helping people? Do you have experience in delivering exceptional customer service? If yes, we would like you on our team! Our client is the leading global information services company that is powering opportunities to create a better world. We provide data, technology, consulting and analytical tools to our clients...

  • Client Service Associate

    hace 1 mes

    Heredia, Costa Rica Fisher Investments A tiempo completo

    Overview Since 1995, Fisher Investments and its affiliates have developed a specialized approach focused on serving our high-net-worth private clients. As a Client Service Associate (CSA) you will be up close and personal with US based clients, forming relationships and becoming the operational expert that helps our clients navigate their financial...

  • Client Service Associate

    hace 4 semanas

    Heredia, Costa Rica Fisher Investments A tiempo completo

    Overview Since 1995, Fisher Investments and its affiliates have developed a specialized approach focused on serving our high-net-worth private clients. As a Client Service Associate (CSA) you will be up close and personal with US based clients, forming relationships and becoming the operational expert that helps our clients navigate their financial...

  • Client Services Associate

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities...

  • Commercial Support Associate

    hace 3 semanas

    Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Commercial Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...

  • Pricing Associate

    hace 3 semanas

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. The Pricing Associate will work within the Pricing Team to support the pricing operations function by participating in the maintenance of Moody’s Fee Documentation (which governs MIS’s pricing policy), participating in the fee schedule change...

  • Client Services Associate

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Job DescriptionDo you genuinely like helping people?  Do you have experience in delivering exceptional customer service?  If yes, we would like you on our team! Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that...

  • Client Services Associate

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Job Description Do you genuinely like helping people? Do you have experience in delivering exceptional customer service? If yes, we would like you on our team!  Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share...

  • Client Services Associate

    hace 3 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • Associate Software Engineer

    hace 2 meses

    Heredia, Costa Rica Moody's A tiempo completo

    **Role/Responsibilities**: As an associate Software Engineer, you will be part of an actuarial team and provide support for the actuarial programmers. You will also be responsible for assisting with ongoing maintenance of the code and assisting internal clients with issues related to AXIS. Your role will entail working independently alongside actuaries and...

  • Sales Support Associate

    hace 1 mes

    Heredia, Costa Rica Huntsman A tiempo completo

    Description : Sales Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...

  • Sales Support Associate

    hace 4 semanas

    Heredia, Costa Rica Huntsman A tiempo completo

    Description : Sales Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...

  • Client Services Associate

    hace 3 días

    Heredia, Costa Rica GFT Technologies SE A tiempo completo

    Job Description:   About the role:   Do you genuinely like helping people?  Do you have experience in delivering exceptional customer service?  If yes, we would like you on our team!  Our client is the leading global information services company that is powering opportunities to create a better world. We provide...