Cx Strategy Architect, Innovation Leader

hace 6 días


San José, Costa Rica Findasense A tiempo completo

**El Rol**

Entenderás el comportamiento del consumidor a nível macro y en especial dentro del ecosistema digital y de Social Media para las diferentes marcas para las que trabajamos colaborando estrechamente con el equipo de Inteligencia para el desarrollo de insights accionables y recomendaciones estratégicas que permitan cumplir con los brief de los clientes y alcanzar los KPIs definidos. Inspirar al equipo creativo y coordinar y asegurar que la labor del equipo de creativo se alinea a la estrategia de cliente.

**El equipo**

Serás parte de un equipo EPIC Pertenecerás al equipo de Strategy que tiene como objetivo desarrollar y adaptar la estrategia digital de las diferentes marcas para las que trabajamos así como generar nuevas soluciones estratégicas que impacten a clientes actuales y potenciales dentro y fuera del entorno digital.

Los proyectos en los que estarás tendrán un impacto en consumidor, cliente y en todos los Findasensers logrando relaciones que funcionan a todos los níveles.

Estarás dentro de un ambiente de autogestión que te permitirá liderar proyectos nuevos y únicos potenciando el Innovation Leader que nos identifica a todos en Findasense.

**Requirements**:
**_ ¿Qué harás?_**
- Entenderás los valores e intereses de los consumidores de las marcas.
- Convertirás la data en insights accionables.
- Agregarás valor a los descubrimientos que realice el equipo de Inteligencia para plasmarlos en diferentes entregables.
- Generarás estrategias de valor para los diferentes clientes (Estrategias 360 y/o Digital).
- Desarrollarás los briefs que inspiren al equipo de creatividad y de intelligence.

**_¿Quién eres?_**
- Aportarás experiência de 3 a 5 años como Planner Digital.
- Profesional en Publicidad y RRPP, Marketing,ADE o afines.
- Nível de inglés alto.
- Aportarás conocimientos:

- Desarrollo de Consumer Journey.
- Desarrollo de estrategias 360 con foco en digital.
- Desarrollo de Buyer personas y otras técnicas de Arquetipos de consumidores.
- Nível básico de técnicas de construcción de marcas.
- Herramientas digitales para desarrollo de Consumer Journey.
- Influencer Marketing (estrategias de influencers).
- Capacidad para convertir la data en oportunidades.

**Benefits**

**_ Diversidad_**

En mayúsculas, y lo proclamamos bien alto, en FINDASENSE no discriminamos por motivos de raza, color, religión, origen nacional, ascendencia, estado de embarazo, sexo, identidad o expresión de género, edad, estado civil, discapacidad física o mental, condición médica, orientación sexual o cualquier otra característica. Más claro imposible.

**_Trabajo en remoto_**

Actualmente, debido al Covid-19, estamos trabajando Full Remote, la salud y bienestar de los Findasensers es para nosotros una prioridad.

Según vaya mejorando la situación iremos reactivando el uso de nuestras oficinas para retomar aquellas dinámicas que nos permiten conectar con los equipos, trabajar de forma colaborativa en un mismo lugar o, incluso, tomarnos un café juntos

Eso sí, siempre será de forma voluntaria y con el objetivo de crear un entorno híbrido de trabajo en el que podremos combinar libremente los momentos presenciales y en remoto.

**Findasense**

Somos una compañía global de Customer Experience. Utilizamos el poder de los datos para crear experiências personalizadas y ejecutar estrategias mediante la creación de contenidos relevantes. Nuestra misión es innovar y transformar la forma en que las organizaciones se relacionan con las personas, creando soluciones que impulsan la transformación digital de nuestros clientes.

El ADN de nuestra cultura, lo que nos diferencia y nos hace únicos como Findasensers, es el modelo EPIC (Estrategia, Propósito, Identidad, Cultura). Creemos en un modelo de autogestión, de transparencia y en una cultura colaborativa. Estarás dentro de un ambiente que te permitirá liderar proyectos nuevos y únicos potenciando el Innovation Leader que nos identifica a todos en Findasense.

Además de todo esto, beneficios como poder trabajar desde casa, flexibilidad horaria, 23 días de vacaciones, no trabajar en tu cumpleaños, seguro médico y dental, políticas pet friendly y de movilidad interna internacional, es lo que disfrutarás por ser un Findasenser, y muchas cosas más. Te invitamos a vivir EPIC



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