Canada Commercial Investigations Representative
hace 3 semanas
The Canada Customer Service Representative provides solutions to members on their credit files by updating accounts, investigating cases and providing adequate solutions to their problems which includes information to pull their credit report, credit scores and other support with similar products, also assist and educate their clients about the policies, procedures, and information reported on the Equifax credit file and give the appropriate follow up to the member's investigations.
**What you’ll do**
- Manage sales over the phone and educate clients on their commercial credit files.
- Handle requests and answer general questions.
- Share resolution details with clients and the team. Provide feedback to the manager on the required process and program changes to ensure customer satisfaction.
- Handle special projects as assigned.
**What experience you need**
- Minimum B2 English level, Minimum B2 French level
- High School Diploma
- Metrics of previous 3 months on goal (QA >95%, CSAT >90%, ADH >85%, AHT < 740 seconds).
**What could set you apart**
- Minimum of 1 year of experience in Contact Center/Customer Service/ Shared Service Center.
- Sales Experience.
- Knowledge in AS400.
- Accountability, Curiosity, Collaboration, Think and Act differently, Trust.
-
French & English Customer Service Representative
hace 3 semanas
Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Canada Call Center Representative provides service to consumers/members on their credit files by updating accounts, creating investigations,...
-
Commercial Support Associate
hace 3 semanas
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Commercial Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Sales Representatives
hace 3 semanas
Heredia, Costa Rica Support Services Group - CR A tiempo completoSupport Services Group is looking for Sales representatives to join our team in our Heredia, Costa Rica office after training WFH (Work From Home). This person will actively seek and engage prospective customers to sell our products and services. **Responsibilities**: - Manage outbound customer communications. - Comply with our guidelines and procedures. -...
-
Education Support Representative
hace 4 semanas
Heredia, Costa Rica Straumann A tiempo completo**Position Summary** The Education Support Representative is responsible for working in conjunction with the various team members of the Education Department as the primary individual responsible for providing education support. The Education Department is very fast paced, and each Education Support Representative is responsible for coordinating with the...
-
Education Support Representative
hace 7 días
Heredia, Costa Rica Straumann Group A tiempo completo**Position Summary** The Education Support Representative is responsible for working in conjunction with the various team members of the Education Department as the primary individual responsible for providing education support. The Education Department is very fast paced, and each Education Support Representative is responsible for coordinating with the...
-
Education Support Representative
hace 4 semanas
Heredia, Costa Rica Straumann Group A tiempo completoPosition Summary The Education Support Representative is responsible for working in conjunction with the various team members of the Education Department as the primary individual responsible for providing education support. The Education Department is very fast paced, and each Education Support Representative is responsible for coordinating with the...
-
Education Support Representative
hace 4 semanas
Heredia, Costa Rica Straumann Group A tiempo completoPosition Summary The Education Support Representative is responsible for working in conjunction with the various team members of the Education Department as the primary individual responsible for providing education support. The Education Department is very fast paced, and each Education Support Representative is responsible for coordinating with the...
-
Bcare Canada Customer Service Representative
hace 3 semanas
Heredia, Costa Rica Equifax A tiempo completo**What you’ll do** - Provide support and education regarding credit information, file interpretations and products. - Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions. - Ensure compliance with company’s procedures and policies. - Work in a team environment and...
-
Tech Support
hace 4 semanas
Heredia, Costa Rica Digital Risk, LLC. A tiempo completoCompany Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...
-
Counsel
hace 2 semanas
Heredia, Costa Rica Moody's A tiempo completoRole Moody’s Legal Department is looking for an experienced commercial lawyer to join the team supporting the LATAM (and wider Americas) Commercial Group of Moody’s credit rating agency business (Moody’s Ratings). In this role, you will gain exposure to all aspects of the Moody’s Ratings business and provide advice to senior management across a...
-
Kn Global Services Her
hace 3 semanas
Heredia, Costa Rica Kuehne+Nagel A tiempo completoIf you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team. - ** Your Role **:Specialist works providing operational support along with clerical tasks that aid the business operations. - ** Your Responsibilities**: - + Learn how to develop the processes into the...
-
Sales Support Associate
hace 1 mes
Heredia, Costa Rica Huntsman A tiempo completoDescription : Sales Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Sales Support Associate
hace 4 semanas
Heredia, Costa Rica Huntsman A tiempo completoDescription : Sales Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Senior Legal Counsel
hace 4 semanas
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.** **Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR A LEGAL COUNSEL** **SENIORITY LEVEL**:Manager **FUNCTION**: Legal & External...
-
Accounts Receivable Analyst
hace 2 semanas
Heredia, Costa Rica Recluta TH Latam A tiempo completoThe Accounts Receivable Analyst will be responsible of the full cycle of Accounts Receivable accounts including day-to - day operational activities and functions. **Key Responsibilities** - Collections: maintain relevant systems, collection calls, and invoice logs with status updates, identify delinquent accounts, following up with customers on past due...
-
Data Management Specialist
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Data Management Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are...
-
Data Management Specialist
hace 6 días
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...
-
Order Management Team Lead
hace 4 semanas
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Order Management Team Lead (Customer Service) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a...
-
Team Lead Pricing
hace 3 días
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Team lead - Pricing & Back Office (Order Management) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate...
-
Order Management Team Lead
hace 2 días
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Order Management Team Lead (Customer Service) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a...