Customer Service Representative

hace 24 horas


Heredia, Costa Rica Equifax A tiempo completo

**What you’ll do**:

- Provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations
- Responsible for creating, maintaining, and improving customer relationships while interacting with customers daily
- Manage outbound calls to gain information and/or follow up to resolve customer issues
- Contribute to positive metrics: First contact resolution, quality, customer satisfaction, schedule adherence, productivity, etc.

**What experience you need**:

- Minimum 1 year of customer service experience
- 1-year Experience catering to clients in the US or Canada
- English proficiency (verbal and written), level B2 or higher
- 6 months Proficiency with Google Suite and Microsoft Office (Word and Excel)

**_. _**

**What could set you apart**:

- Detailed oriented with an ability to multi-task in a fast-paced environment
- Exhibit strong organizational, problem-solving, and analytical skills
- Excellent listening, verbal, and written communication skills
- Strong interpersonal skills and professional attitude

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Customer Service RepresentativePosición Presencial, oficina se ubica Heredia Zona Franca Americana AFZContrato indefinido.Variedad de Horarios**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 6 meses de experiência en call center.**Job Types**: Full-time, TemporaryPay: ¢500,000.00 - ¢550,000.00 per month**Education**:- High school or...


  • Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Customer Service RepresentativePosición PRESENCIAL, oficina se ubica en Belén de Heredia.Contrato TEMPORAL por 1 mes y medio.Horario de Lunes a Viernes.Horarios diferentes.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 6 meses de experiência en call center.**Job Types**: Temporary, Full-time**Salary**: ¢500,000.00 - ¢550,000.00 per...


  • Heredia, Costa Rica Valor Global Information Technologies Cr A tiempo completo

    We are an equal employment opportunity employer and we're currently hiring Bilingual Customer Service Representatives.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristic protected by law.DESCRIPTION - Summary: The Customer Service...


  • Heredia, Costa Rica 360Training A tiempo completo

    **360training****Customer Service Representative - Spanish / English****Responsibilities**- Receive, initiate, document, and handle product/service-related transactions over the phone with customers.- Review and master product/service-related systems and materials per customer.- Demonstrate strong interpersonal skills while interacting with customers,...


  • Heredia, Costa Rica CSS Corp A tiempo completo

    **Job title**: Retail Customer Service Representative **Work Location**: Heredia, Costa Rica **Experience**: 6 months to 1 year **Education Qualification**: High School Diploma **Number of Openings**: 150+ **Roles and Responsibilities**: - Help customers with purchase issues, payment methods, and general issues that they might face with the client’s...


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **Position Summary**:**Responsibilities**:This position is responsible for, but not limited to, the following:- Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs.- Sets up new accounts and maintains customer master data in SAP.- Answers incoming interactions from...


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **Position Summary**:**Responsibilities**:This position is responsible for, but not limited to, the following:- Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs.- Sets up new accounts and maintains customer master data in SAP.- Answers incoming interactions from...


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **Position Summary**:**Responsibilities**:This position is responsible for, but not limited to, the following:- Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs.- Sets up new accounts and maintains customer master data in SAP.- Answers incoming interactions from...

  • Customer Service

    hace 3 días


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI (Object Technology Solutions, Inc) has an immediate opening for Customer Service Representative II.** **Customer Service Representative II (HYBRID/COSTA RICA)** **DESCRIPTION**VMware is looking for high energy, customer **SKILLS AND ABILITIES REQUIRED**: - Experience in customer service or any customer facing environment an advantage. - Excellent...


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **Position Summary**:**Responsibilities**:This position is responsible for, but not limited to, the following:- Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs.- Sets up new accounts and maintains customer master data in SAP.- Answers incoming interactions from...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Our Global Consumer Care representative will provide support to customer calls from the USA. Utilize various methods to validate customer...


  • Heredia, Costa Rica Bold Business A tiempo completo

    We're looking for a customer service representative who is excited to work from home (100% remote).**What does a Work From Home Bilingual Customer Representative really do?**- You're someone who can provide concierge-style phone service to our customers in a helpful and respectful manner on every call.You're great on the phone and you're confident you can...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Our Global Consumer Care representative will provide support to customer calls from the USA.Utilize various methods to validate customer...


  • Heredia, Costa Rica CSS Corp A tiempo completo

    **Designation**: Customer Support Representative **Location**: Ultra Lag, Lagunilla, Heredia, Costa Rica **Walk-in Date**: 2nd and 3rd of March **Experience**: 6+ months experience as a customer service representative **Number of Positions**: 200+ **Roles and Responsibilities**: - 20%- Answers inbound phone calls from customers, quickly assesses customer...


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Representative (Back Office)Role Overview:Huntsman Corporation's Regional Customer Service team is searching for an experienced Customer Service professional in our newly formed hub in Costa Rica.The CSR Back Office supports the Customer, Customer Service Representative, Commercial and Supply Chain in the delivery of defined,...


  • Heredia, Costa Rica Citrix A tiempo completo

    Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere.By joining our award-winning workplace, you'll be included in the globally diverse, collaborative team that values work-life balance.Come see why Fortune named us one of the 100 Best Companies to Work For®.Let's innovate and grow...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.The Canada Call Center Representative provides service to consumers/members on their credit files by updating accounts, creating investigations,...


  • Heredia,HE-AFZ, Edificio, Costa Rica Cognizant A tiempo completo

    Job SummaryWe are seeking a Senior Process Executive - HC with 4 to 6 years of experience in customer service. The ideal candidate will have a strong background in the healthcare domain specifically in provider and payer services. This is a work-from-home position with day shifts and no travel requirements. The candidate will play a crucial role in ensuring...


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **#ChangeMakers**Ready to make an impact?We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.We empower our employees to perform and make an impact, to question the status quo, to drive change,...