Bcare Canada Customer Service Representative
hace 7 meses
**What you’ll do**
- Provide support and education regarding credit information, file interpretations and products.
- Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions.
- Ensure compliance with company’s procedures and policies.
- Work in a team environment and customer-centric culture.
**What experience you need**
- Trilingual English-Spanish-French B2+ level, Spoken and written
- High School Diploma
- Metrics of previous 3 months on goal (QA >95%, ADH >85%, AHT < 510 seconds).
**What could set you apart**
- SME, T3 or SRM experience is a plus.
-
Canada Commercial Investigations Representative
hace 7 meses
Heredia, Costa Rica Equifax A tiempo completoThe Canada Customer Service Representative provides solutions to members on their credit files by updating accounts, investigating cases and providing adequate solutions to their problems which includes information to pull their credit report, credit scores and other support with similar products, also assist and educate their clients about the policies,...
-
Customer Service Representative
hace 7 meses
Heredia, Costa Rica Movate A tiempo completoThe Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating an effortless customer experience by answering questions about products, orders, and services available through the...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición HIBRIDA, oficina se ubica en Belén de Heredia. Contrato TEMPORAL por 3 meses. Horario de Lunes a Viernes. **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Temporary, Full-time **Salary**: ₡500,000.00 - ₡550,000.00 per...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición Presencial, oficina se ubica Heredia Zona Franca Americana AFZ Contrato indefinido. Variedad de Horarios **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Full-time, Temporary Pay: ₡500,000.00 - ₡550,000.00 per month **Education**: -...
-
Customer Service Representative
hace 7 meses
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición Presencial, oficina se ubica Heredia Zona Franca Americana AFZ Contrato indefinido. Variedad de Horarios **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Full-time, Temporary **Salary**: ₡500,000.00 - ₡550,000.00 per...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición PRESENCIAL, oficina se ubica en Belén de Heredia. Contrato TEMPORAL por 1 mes y medio. Horario de Lunes a Viernes. Horarios diferentes. **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Temporary, Full-time **Salary**: ₡500,000.00 -...
-
French & English Customer Service Representative
hace 7 meses
Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Canada Call Center Representative provides service to consumers/members on their credit files by updating accounts, creating investigations,...
-
Account Operations Customer Service Representative
hace 2 meses
Heredia, Costa Rica Copeland A tiempo completoThe Account Operations Customer Service Representative will be part of our Shared Services Centers across the globe, providing services & support to our customers. Representatives will be responsible for processing customer orders and product returns, quotations, handling inbound customer calls, and outbound calls to resolve customer queries, complex...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica 360training A tiempo completo**360training** **Customer Service Representative - Spanish / English** **Responsibilities** - Receive, initiate, document, and handle product/service-related transactions over the phone with customers. - Review and master product/service-related systems and materials per customer. - Demonstrate strong interpersonal skills while interacting with customers,...
-
Customer Service Representative
hace 7 meses
Heredia, Costa Rica Movate Inc A tiempo completo**Customer Service Representative** **Job Summary**: **Responsibilities**: - Serve as the first point of contact for customers, identifying their issues and routing them to the appropriate engineers when necessary. - Create and manage tickets for customer issues, ensuring timely resolution and customer satisfaction. - Act as a liaison between customers and...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Straumann Group A tiempo completo**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Straumann Group A tiempo completo**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Straumann Group A tiempo completo**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Straumann Group A tiempo completo**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...
-
French & English Customer Service Representative
hace 7 meses
Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Our Global Consumer Care representative will provide support to customer calls from the USA. Utilize various methods to validate customer...
-
Customer Service Supervisor
hace 7 meses
Heredia, Costa Rica Straumann Group A tiempo completo**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...
-
Education Support Representative
hace 6 meses
Heredia, Costa Rica Straumann Group A tiempo completo**Position Summary** The Education Support Representative is responsible for working in conjunction with the various team members of the Education Department as the primary individual responsible for providing education support. The Education Department is very fast paced, and each Education Support Representative is responsible for coordinating with the...
-
Customer Service Manager
hace 6 meses
Heredia, Costa Rica Straumann Group A tiempo completo**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...
-
Customer Service Representative
hace 1 semana
Heredia,HE-AFZ, Edificio, Costa Rica Cognizant A tiempo completoJob SummaryWe are seeking a dedicated Senior Process Executive - CHD with 1 to 3 years of experience in customer service. The ideal candidate will be responsible for providing exceptional customer support ensuring customer satisfaction and contributing to the overall success of our operations. This role requires proficiency in Spanish and English and the...
-
Customer Service Representative
hace 6 meses
Heredia, Costa Rica Straumann Group A tiempo completo**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...