Gpa Operations Support Analyst

hace 6 meses


Heredia, Costa Rica Citi A tiempo completo

**Job Description**:
The Ops Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Perform inbound and outbound files monitoring and perform integrity validation reports
- Inform to Finance departments on encountered integrity breaks
- Follow up and inform to technology partners and customers on file feeds SLA breaches
- Act as a maker on process scheduling in the system based on processes calendar
- Maintenance of processes calendars and keep activities updated on a timely manner
- Provide regular status updates for all customer requests
- Serve as primary liaison among Production Support, Financial and Accounting departments, and source systems
- Support and execute activities for User Acceptance Tests as required by the customers
- Work on multiple automation projects in parallel focusing on continued delivery of day-to-day activities
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Available to works with shift on Weekend

**Qualifications**:

- 1 to 2 years of previous relevant experience. related to technology or operations
- Proficient in Microsoft Office
- General knowledge of client reporting across the industry and our competitors
- Working knowledge of SQL environments and database queries
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills, proactivity
- Consistently demonstrates clear and concise written and verbal communication skills
- Bachelor’s degree/University degree or equivalent experience
- Intermediate/advanced English
- Knowledge on UFS (optional)
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



  • Heredia, Costa Rica Citi A tiempo completo

    The Application Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide...


  • Heredia, Costa Rica Citi A tiempo completo

    The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...

  • Operations Analyst

    hace 5 meses


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • Operations Analyst

    hace 5 meses


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • Accounting Analyst

    hace 5 meses


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Accounting Degree or related field with 4+ or more years of experience. - Experience in month end closing of books of accounts / working on various sub-ledgers / accounting knowledge / balance sheet reconciliation & reporting activities - Previous experience in Cash Management activities as bank reconciliations, journal entries. - Advanced English level -...

  • Financial Analyst

    hace 6 meses


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Strong customer focus (both internal/external) The financial analyst will be responsible to support the promotions and Contra-COGS agreement review processes across Amazon businesses for United States of America, Canada, Brazil and Mexico. The key goal for this...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    1+ years of finance experience - 2+ years of Accounts Payable (AP) experience - Experience using data to influence business decisions - Experience in corporate finance including budgeting/planning, forecasting and reporting Amazon Finance & Global Business Services (FGBS) plays a key role in the company’s mission to be Earth’s most customer-centric...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of transactional accounting field experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience in managing finance operations for accounts payable, accounts receivable or payroll - Advanced English level The Accounting Analyst in this position will be responsible of month end closing...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    BAT is evolving at pace into a global multi-category business.  To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco Costa Rica has an exciting opportunity for an Operations Finance Analyst in Heredia This role is part of the Operations Finance team and has to...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been name in the 100...


  • Heredia, Costa Rica BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Objective**: - Production Support Analyst Lead is responsible for supporting our CRM Application users by handling queries & escalations raised by them. - This role is required to be acting as a key point of contact for stakeholders around daily...


  • Heredia, Costa Rica AlignTech A tiempo completo

    **Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

  • Kyc Operations Analyst

    hace 5 meses


    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...


  • Heredia, Costa Rica Moody's A tiempo completo

    Perform data lifecycle analysis including data profiling, requirements gathering and documenting, data mappings, process and data design flows, data quality controls input, and testing assistance. - Establish and maintain a validated understanding of Moody’s business processes and data needs of the assigned business project and/or Moody's Investors Service...


  • Heredia, Costa Rica Amazon Web Services Costa Rica Sociedad de Responsabilidad Limitada A tiempo completo

    Bachelor’s degree in Finance, Economics, Statistics, Business or similar - Advance English communication, both verbally and written - 2+ years of relevant professional experience in an operations support environment - Excel skills (Pivot tables, lookups) - Experience working with a queue of requests with Service Level Agreements (SLA) and Accuracy targets...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience. - Driving process improvements independently. - Excellent in communication skills - written/verbal, internal/external. - Fully proficient English and Spanish (Portuguese is a plus). Amazon Finance & Global Business Services (FGBS)...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - Our Global Ratings Operations & Controls (ROC) team is seeking an Associate Data Operations Analyst who is detail oriented, analytical, a team player, and excited to ensure that business needs are met with usable, quality data. In this role, you will...


  • Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...