Business Analyst Ii, Pricing

hace 4 horas

Heredia, Costa Rica VMware A tiempo completo

**The Elevator Pitch: Why will you enjoy this new opportunity?**

In this role, you will be part of a high performance global team that engages in business activities from Product definition until Product launch. Working with Monetization Operations & Strategy Execution team, you will be engaged with Pricing Managers, Business Units, Product Marketing Managers in new product launches and maintenance of existing ones. This team also heads the Product Pricing Testing to ensure offer readiness before go-live date. Our team is responsible for providing product and pricing information for both SaaS and Perpetual products, globally to all internal and external stakeholders. As a Business Analyst, you will collaborate with various upstream and downstream teams and you will learn a lot by working with top-industry and extremely knowledgeable peers and teams such as Order management, Deal management, Revenue, Finance, Sales etc. Apart from the KTLOs, the team works on various Automation, Transformational projects & Initiatives.

**What is the primary need, technical challenge, and/or problem you will be responsible for?**

You will be supporting and independently executing day-to-day activities related to various pricing and monetization operations related to Perpetual, Hybrid and Software as a Service (SaaS) operations. This would include (and not be limited to) activities like:

- The Analyst will be responsible for supporting and independently executing day-to-day activities related to various global/regional Pricing programs and Perpetual/Software as a Service (SaaS) operations
- Responsible for independently executing and supporting day-to-day activities related to different Perpetual and SaaS Pricing operations activities
- Coordinating and executing the setups of SKUs for Perpetual and SaaS products based on the business needs
- Act as point of contact in PST hours on Perpetual and SaaS Operations for your Business unit
- Handle end-to-end case management
- Support Quarter-end activities
- Contribute to Periodic/On-demand Pricing analytics work
- Contributing towards Documentation of different processes
- Becoming a Subject Matter Expert in in the Perpetual/SaaS Ops areas
- Handling pricing related queries from VMware internal and external stakeholders
- Engaging in Requirements gathering, Testing & Roll-out activities of various pricing projects and initiatives
- Working in liaison with globally spread-out team members and other functional teams such as Deal Desk, Revenue, IT Support teams, etc. as required for deliverables
- Proactively recommending and driving improvements to existing processes and practices
- Driving Root Cause Analysis for SKU/Price issues and provide solutions
- Participating actively in process standardization and system enhancement initiatives
- Flexible to working in shifts during quarter end and month end timeliness

**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**
- Within 30 days of joining the team, establish relationships with your stakeholders, become competent in Pricing operations and Monetization domain, and work closely with your business partners to understand their unique business needs.
- Within 90 days of joining the team, you will be expected to develop expertise in SaaS, Subscription and Licensing business-related processes.
- Within 180 days, you will be expected to support your business partners long and short-term needs by strategically positioning processes and solutions with the stakeholders. This will require you to build strong relationships, accurate business assessments and to translate their business needs into long-term business solutions.

**What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**
- Develop intimate knowledge of various Pricing ops deliverables like SKU creation, Pricing setups, Marketplace Operations, Case management,, M&A operations, E2E testing, Price Books, License configurations, etc.
- Over a period of time, develop functional knowledge to participate and in some cases lead various project engagements like: SaaS and Subscription Commerce Platform (SSCP), NSI 3.0, Product Master, CPQ, SAP, General Pricing Action (GPA), etc.

**Some skills to be successful**:

- Good understanding of common business processes in Finance, Operations & Marketing
- Possess excellent written and oral communication skills
- Ability to thrive in a demanding environments that imposes new challenges frequently
- Demonstrate ability to learn business processes quickly
- Demonstrate Pro-active problem-solving ability
- Self-motivated, purpose oriented, go getter and a highly energized team player.
- Proven interpersonal skills and ability to develop trust and influence others
- A practical sense and ability to implement, latest tools and technology. Attention to detail and continuous improvement.
- Seamlessly adjust in a Global

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