Business Analyst Ii

hace 6 días

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world’s leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the “World’s Most Innovative Companies" and ranked on Fortune’s Best Companies to work for.

**Job Description**:
**The Business Analyst II will be expected to successfully**:

- Meet with the business/process SMEs and analyze the feasibility of the automation regarding business processes.
- Record the As-Is process from each automation project and create the To-Be step by step for the development team.
- Help on the qualification (e.g. feasibility and benefits) process of automation initiatives.
- Guide the business through the automation life cycle and get required documentation sign-off.
- Help keeping the metrics updated with the information gathered on each automation.
- Has experience using Jira and Confluence.
- Helps the Project Leaders/SME’s to build the PDD (Project Definition Document) and the required documentation.
- Work close with the Agile Project Manager and Development team to update and maintain the metrics.
- Ensure requirements extractions and become a point of contact for developers during the implementation of the solutions.
- Ensures that the PROD and DEV environments have all accesses needed to start the coding and deployment of robots.
- Raises tickets with the EITS COE where needed to help reduce the developer’s downtime.
- Maintains a constant communication with the Developer’s and Program leaders.
- Helps capture the requirements for the automation in the PDD.
- Makes sure that the required documentation is in the corresponding folders.
- Performs bi-annual audits checks around the Audit controls.
- Schedules, attends, Leads and Manages the Concept and Qualification calls.
- Provides SME knowledge around Smart Automation.

**Qualifications**:
**Qualifications**:

- Bachelor’s degree in Engineering, Science, Business, IT, Industrial or Operations
- Minimum 4 years of Business Analyst experience - from eliciting business functional and technical requirements and building and executing on test plans
- Proven ability to work with Agile development methodologies
- Has Smart Automation (RPA, RDA, Chatbots, etc.) technical background.
- Is a self-learner, will be able to study the topics related to the automation initiatives () being developed and learn so that contributions are valuable.
- Experience with JIRA
- Excellent oral and written communication skills in English and people-interaction skills
- Demonstrated ability to manage and execute on multiple, critical projects simultaneously
- Excellent problem-solving skills and attention to detail
- Proactive
- Team Player

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

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