Quality Team Manager, Prime Video Trust

Bachelor's degree or equivalent working experience; 5+ years of experience managing operations and using data and metrics to design strategies, identify and implement improvements; 5+ years of experience managing teams of 100+ employees; 5+ years of experience working cross-functionally and cross-regions and international countries. English language...

Experience with Excel Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides...

Job SummaryAmazon Support Services Costa Rica Srl is seeking a highly skilled Prime Video Trust & Safety Specialist to join our team. As a key member of our Trust & Safety team, you will be responsible for working with a global team of Policy, Program, Engineering, Legal and other teams to prevent violating content from appearing on Prime Video and ensuring...

Job Summary: We are seeking a skilled Prime Video Trust & Safety Specialist to join our team in Calle Blancos, San Jose. As a key member of our Trust & Safety Operations team, you will play a critical role in ensuring the Prime Video customer experience is globally trusted and accurate.About the Role: As a Prime Video Trust & Safety Specialist, you will be...

Over 18+ old with Costa Rica national ID or permanent resident ID (Dimex) - High School Bachelor's Degree - English B2 proficiency (Read, Write & Speak) - High attention to detail - Avid fan of movies and tv series - Technical Requirements: - A minimum of 10 mbps download and 2 mbps upload speed from a reliable internet provider - Must be directly connected...

Over 18+ old with Costa Rica national ID or permanent resident ID (Dimex) - High School Bachelor's Degree - English B2 proficiency (Read, Write & Speak) - High attention to detail - Avid fan of movies and tv series - Technical Requirements: - A minimum of 10 mbps download and 2 mbps upload speed from a reliable internet provider - Must be directly connected...

Over 18+ old with national ID or permanent resident ID (Dimex). (Costa Rica) - High School Bachelor's Degree or work experience in investigations, risk, incident or crisis analysis. - English and Spanish proficiency (Read, Write & Speak). - High attention to detail. - Avid fan of movies and tv series. - Technical Requirements - A minimum of 10 mbps download...

Over 18+ old with national ID or permanent resident ID (Dimex). (Costa Rica) - High school degree and bachelor's degree or work experience in investigations, risk, incident or crisis analysis. - English and [insert language] proficiency (Read, Write & Speak). - High attention to detail. - Avid fan of movies and tv series. - Technical Requirements - A minimum...

Experience with Excel - Experience with Excel - Over 18+ old with national ID or permanent resident ID (Dimex). (Costa Rica) - High school degree and bachelor's degree or work experience in investigations, risk, incident or crisis analysis. - English proficiency (Read, Write & Speak). - High attention to detail. - Avid fan of movies and tv series. -...

Job Summary:We are seeking a highly organized and technically savvy Compliance Operations Lead to join our Prime Video team. As a key member of our Compliance, Trust and Safety team, you will be responsible for working with a global team to prevent violating content from appearing on the Prime Video platform.Key Responsibilities:Promote quality achievement...

+1 years' of experience in investigations, risk management, incident or crisis management. - 1+ years’ leadership experience including data analysis, change management team building and leading with and without authority. - Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature...

Experience with Excel - Over 18+ old with national ID or permanent resident ID (Dimex). (Costa Rica) - High school degree and bachelor's degree or work experience in investigations, risk, incident or crisis analysis. - English proficiency (Read, Write & Speak). - Third Language proficiency (Read, Write & Speak). - Any of the following: Portuguese, Italian,...

Bachelor's degree or 2+ years of experience working in relevant industries such as law, risk management, investigations, project or program management. - Fluency in Spanish, English, and Italian. - Proven ability to exercise judgment when policies are not well defined. - High level of integrity and discretion to handle confidential information. -...

Job Summary: We are seeking a highly skilled Compliance Manager to join our Prime Video team. The ideal candidate will have experience in investigations, risk management, and incident or crisis management, as well as leadership experience and excellent communication and negotiation skills.Key Responsibilities: As a Compliance Manager, you will be responsible...

Bachelor's degree or equivalent post-secondary degree (B-Tech Preferred), or equivalent experience; - Experience in Implementation of Quality Management System (QMS); - Excellent English written and verbal communication skills; - Experience in or demonstrated ability to coach people/teams without formal responsibility and interacting and building rapport...

Job Title: Workflow Analyst I, Prime Video TrustAbout the Role:Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on various devices. We are looking for an exceptional leader who is passionate about delivering best-in-class customer experience, thinks and acts globally, and has the ability to invent...

Master's degree - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience defining program requirements and using data and metrics to determine improvements -...

Job SummaryAs a Trust & Safety Specialist for Amazon Support Services Costa Rica Srl - B20, you will play a key role in ensuring a globally trusted customer experience for Amazon Prime Video. You will work closely with a global team to prevent violating content from appearing on Prime Video and ensure customers can make informed viewing decisions.Key...

3+ years of program or project management experience, managing and tackling multiple complex content projects simultaneously - you will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously; - Technical writing and proofreading experience, with good verbal and written communication skills; - Experience...

1+ years of analytical field experience - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL - Analytical, numerical and mathematical skills; - Written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external...