Empleos actuales relacionados con Trilingual Prime Video Catalog Specialist, Prime - San José, San José - Amazon Support Services Costa Rica Srl - B20
-
Prime Video Catalog Specialist, Prime Video
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoOver 18+ old with national ID or permanent resident ID (Dimex).(Costa Rica)- High school degree and bachelor's degree or work experience in investigations, risk, incident or crisis analysis.- English and (insert language) proficiency (Read, Write & Speak).- High attention to detail.- Avid fan of movies and tv series.- Technical Requirements- A minimum of 10...
-
Prime Video Catalog Specialist, Prime Video
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoOver 18+ old with Costa Rica national ID or permanent resident ID (Dimex)- High School Bachelor's Degree- English B2 proficiency (Read, Write & Speak)- High attention to detail- Avid fan of movies and tv series- Technical Requirements:- A minimum of 10 mbps download and 2 mbps upload speed from a reliable internet provider- Must be directly connected to...
-
Prime Video Catalog Specialist, Prime Video
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoOver 18+ old with Costa Rica national ID or permanent resident ID (Dimex)- High School Bachelor's Degree- English B2 proficiency (Read, Write & Speak)- High attention to detail- Avid fan of movies and tv series- Technical Requirements:- A minimum of 10 mbps download and 2 mbps upload speed from a reliable internet provider- Must be directly connected to...
-
Digiflex Prime Video Catalog Associate
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ year of experience in Digital Supply Chain1+ years of previous experience in an English contact center environment.Advanced knowledge of MS Office Excel package.Demonstrated strong analytical and logical skills.Strong verbal and written English and German communication skillsProven ability on internal and external stakeholder management.Proven ability to...
-
Prime Video Catalog Associate, Digiflex
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoBachelor's degree- Experience with Excel- 1+ years of previous experience in an English contact center environment.- Demonstrated strong analytical and logical skills.- Strong verbal and written communication skills.- Proven ability on internal and external stakeholder management.- Proven ability to work under pressureThe primary responsibility of this role...
-
Prime Video Trust
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob OverviewWe are seeking a highly skilled Trust & Safety Specialist to join our global team. In this role, you will be responsible for managing day-to-day Prime Video Trust & Safety Operations through content review and data labeling activities. You will influence and execute the compliance strategy and drive continuous improvement by collaborating with...
-
Digiflex Prime Video Catalog Associate, Amazon
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoExperience with Excel- Experience with Excel- 1+ years of previous experience in an English contact center environment.- Demonstrated strong analytical and logical skills.- Strong verbal and written communication skills.- Proven ability on internal and external stakeholder management.- Proven ability to work under pressureThe primary responsibility of this...
-
Prime Video Content Analyst
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo**Company Overview:**Amazon Support Services Costa Rica Srl is a leading provider of digital media services, aiming to enhance the user experience through innovative solutions.**Job Description:**We are seeking a skilled Digital Media Trust Specialist to join our Prime Video team. In this role, you will be responsible for reviewing and evaluating video...
-
Trust & Safety Sr Assoc. (Br), Prime Video
hace 4 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoExperience with ExcelPrime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players.Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides...
-
Digital Asset Deliv Specialist, Prime Video
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years of creative services experience- Experience working with multiple stakeholders- Experience working at or with a creative or advertising agency, network, streaming service, or studio- Understanding of the workflow within a marketing, production, or creative department or company- Working knowledge of metadata creation, management & remediation best...
-
Digiflex Prime Video Catalog Associate
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degreeThe primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision.This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers.The day to day job requires the...
-
Technical Product Manager
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout UsAmazon Support Services Costa Rica Srl - B20 is creating best-in-class digital video experiences. As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers.You'll work on projects that are fast-paced, challenging, and...
-
Operational Data Insights Manager, Prime Video
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Prime VideoPrime Video is committed to delivering exceptional customer experiences and driving business growth through our cutting-edge technologies.Job DescriptionWe are seeking a highly skilled Operational Data Insights Manager to join our Prime Video team. As a key member of our operations team, you will be responsible for providing actionable...
-
Digital Asset Manager Metadata, Prime Video
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years of creative services experience- Experience working with multiple stakeholders- Experience working at or with a creative or advertising agency, network, streaming service, or studio- Understanding of the workflow within a marketing, production, or creative department or company- Working knowledge of metadata creation, management & remediation best...
-
Design Technologist, Prime Video
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2+ years experience enhancing design related tools and processes.- Coding samples in front end programming languages- Experience with a broad spectrum of technologies.including: HTML5/CSS3/JavaScript, React, XML, JSON, web and server programming and Responsive/Adaptive design.- Experience with object oriented design and service oriented architectureJob...
-
Video Catalog Operations Associate
hace 2 días
San José, San José, Costa Rica beBee Careers A tiempo completoSalary and BenefitsBachelor's degree or equivalent experience required.1+ year of experience in Amazon Prime Video related operations preferred.Able to view and analyze sensitive content.Comfort working in a fast-paced, highly collaborative, dynamic work environment.
-
Digital Asset Manager for Prime Video Marketing
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we're seeking an experienced Digital Asset Manager to join our Prime Video Marketing team. As a key member of our Creative Production department, you'll play a critical role in championing best-practices, tools, standards, and processes required for operational excellence and a growing slate of the world's best content.Your...
-
Workflow Analyst I, Prime Video Trust
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo1+ years of analytical field experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL- Analytical, numerical and mathematical skills;- Written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers, as...
-
Customer Acquisition Specialist
hace 3 semanas
San José, San José, Costa Rica Prime Choice Funding, Inc. A tiempo completo**Job Requirements for Customer Acquisition Specialist**:**Commitment to Training**: Applicants must be willing to participate in our comprehensive training program designed to equip them with the necessary tools for success.Join Prime Choice Funding as a Customer Acquisition Specialist and take the first step towards a rewarding career path with ample...
-
Visual Design Team Lead for Prime Video
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the Role:The Global Production Studio at Prime Video is seeking a Design Manager to lead a group of Visual Designers who create digital assets while collaborating with internal global stakeholders and external agents to provide operational support while delivering high-quality assets.Responsibilities:Develop strong design solutions and define scalable...
Trilingual Prime Video Catalog Specialist, Prime
hace 1 mes
Experience with Excel
- Over 18+ old with national ID or permanent resident ID (Dimex).
(Costa Rica)
- High school degree and bachelor's degree or work experience in investigations, risk, incident or crisis analysis.
- English proficiency (Read, Write & Speak).
- Third Language proficiency (Read, Write & Speak).
- Any of the following: Portuguese, Italian, German, Japanese, Swedish, Dutch.
- High attention to detail.
- Avid fan of movies and tv series.
- Technical Requirements.
- A minimum of 10 mbps download and 2 mbps upload speed from a reliable internet provider.
- Must be directly connected to router/modem via Ethernet cable.
Cannot use a wireless connection.
Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players.
Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.
Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Prime Video Trust & Safety team is on the front lines of enhancing the PV experience and protecting free speech in our ever-evolving digital world.
As a Trust & Safety Specialist, you are responsible for working with a global team of Policy, Program, Engineering, Legal and other teams to prevent violating content from appearing on PV and ensuring customers can make informed viewing decisions by accurately assessing maturity ratings.
With cutting edge tools and technology, you evaluate abuse trends and quality, and develop workflows and processes that maintain our quality / community guidelines.
You review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities.
This role may require on-call and weekend support on a rotational basis.
Key job responsibilities
- Manage day-to-day Prime Video Trust & Safety Operations through content review and data labeling activities.
- Influence & execute the compliance strategy and drive the operations roadmap with cross-functional teams and drive continuous improvement.
- Gather, analyze and utilize relevant data to develop ways to improve the overall PV user experience.
- Research and stay up to date on key trends and suspicious patterns across policy areas.
- Participate in content calibrations.
- Review of controversial, sometimes offensive video content in line with PV's community guidelines.
- Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary.
**Please note that in this role you will be exposed to sensitive, graphic content.
**
San Jose, CRI
- Avid fan of movies and tv series
- Comfortable working in an ambiguous and fast paced environment.
- Experience in content policy, anti-abuse, and reviewing online content.
- Experience identifying abuse trends or working in news or policy with passion for international issues, including freedom of expression, online controversial content, misinformation etc.
- Experience with SQL and spreadsheets a plus.
- Ability to critically evaluate and analyze large datasets.
- Self-starter, intellectually curious and creative individual comfortable operating in ambiguity.
- Experience working with global teams.
- Excellent communication skills, open, collaborative and proven team player.
- Strategic thinker with strong analytical and creative problem-solving skills.
