Customer Services Analyst

hace 2 semanas

San José, Costa Rica Kimberly-Clark A tiempo completo

**Tu trabajo**

Además, es responsable de mantener una comunicación fluida con los clientes internos para confirmar detalles de las órdenes, resolver cualquier consulta o problema relacionado con las transacciones.

En este puesto, la precisión y la atención a los detalles son fundamentales para evitar errores en los pedidos y garantizar una experiência positiva para los clientes internos. También se puede involucrar en la resolución de problemas técnicos relacionados con el sistema de Order Entry para asegurar un flujo de trabajo sin contratiempos y mejorar continuamente los procesos.
- ** Sobre nosotros**

Huggies®. Kleenex®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. Ya conoces nuestras marcas legendarias, al igual que el resto del mundo. De hecho, millones de personas usan los productos de Kimberly-Clark todos los días. Sabemos que estos increíbles productos de Kimberly-Clark no existirían sin profesionales talentosos como usted.

En Kimberly-Clark, serás parte del mejor equipo comprometido con impulsar la innovación, el crecimiento y el impacto. Nos basamos en 150 años de liderazgo en el mercado, y siempre estamos buscando nuevas y mejores formas de desempeño, por lo que ahí está su puerta abierta a la oportunidad. Todo está aquí para usted en Kimberly-Clark ; solo necesitas iniciar sesión
- ** Acerca de ti**

En esta vacante, esperamos que puedas encargarte de las siguientes responsabilidades:

- Gestionar la programación de citas de los clientes, garantizando una comunicación eficaz y tiempos de respuesta rápidos.
- Realizar reportes de diferencias de precios al equipo financiero y comercial.
- Adjuntar ordenes de compra a todos los pedidos en SAP.
- Atender auditorías de control interno global relativas al control SOX 1.4.3, demostrando la conformidad de las operaciones con las normativas establecidas.
- Crear órdenes de compra manuales en el sistema SAP cuando sea necesario, para asegurar la continuidad de las operaciones.
- Realizar pruebas en SAP para proyectos, ayudando a optimizar el rendimiento y eficacia del sistema.
- Reportar incidentes técnicos al equipo de ITS, identificando problemas y posibles soluciones para mejorar la eficacia del sistema de Order Entry.
- ** Beneficios totales**

**Gran apoyo para una buena salud **con opciones de cobertura médica sin períodos de espera ni restricciones por condiciones preexistentes. Acceso a medico de empresa

**Asociación solidarista y seguro de vida **para maximizar el dinero cuando se cuida a sí mismo y a sus dependientes.

**Programas adicionales y apoyo **para continuar con su educación, adoptar un niño, mudarse o incluso encontrar cuidado infantil temporal.
- ** Para ser considerado**

Haga clic en el botón Aplicar y complete el proceso de solicitud en línea. Un miembro de nuestro equipo de reclutamiento revisará su solicitud y hará un seguimiento si parece ser una buena opción para este puesto.

Mientras tanto, consulte el sitio web de carreras. Querrá revisar esto y venir preparado con preguntas relevantes siempre y cuando pase GO y comience las entrevistas.
- Y finalmente, la letra pequeña..._
- Para que Kimberly-Clark crezca y prospere, debemos ser una organización inclusiva que aplique las diversas experiências y pasiones de los miembros de su equipo a las marcas que mejoran la vida de las personas en todo el mundo. Buscamos activamente construir una fuerza laboral que refleje las experiências de nuestros consumidores. Cuando trae su pensamiento original a Kimberly-Clark, impulsa el éxito continuo de nuestra empresa. Somos un empleador comprometido con la igualdad de oportunidades, y todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano_ _protegido, orientación sexual, género, identidad, edad, embarazo, genética información, estatus de ciudadanía, o cualquier otra característica protegida por la ley. Las declaraciones anteriores pretenden describir la naturaleza general y el nível de trabajo realizado por los empleados asignados a esta clasificación. Las declaraciones no pretenden interpretarse como una lista exhaustiva de todos los deberes, responsabilidades y habilidades requeridas para este puesto._

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