Customer Trust Analyst

**About Splunk**: Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each...

About SentinelOneSentinelOne is a leading cybersecurity company that provides an XDR platform for preventing, detecting, and responding to threats in real-time. Our platform uses AI models to deliver autonomous protection, giving our customers full transparency into their network activity.Our Team CultureWe value names being known, results being rewarded,...

Job Description:We are seeking a highly skilled Trust and Safety Content Moderator to join our team at Amazon Support Services Costa Rica Srl - B20.Company Overview:At Amazon, we are committed to providing the best possible customer experience. Our Prime Video service offers millions of titles available on-demand, and our Trust and Safety programs aim to...

3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 2+ years of managing...

Job Summary: We are seeking a skilled Prime Video Trust & Safety Specialist to join our team in Calle Blancos, San Jose. As a key member of our Trust & Safety Operations team, you will play a critical role in ensuring the Prime Video customer experience is globally trusted and accurate.About the Role: As a Prime Video Trust & Safety Specialist, you will be...

Job Summary:We are seeking a detail-oriented and analytical Ecommerce Trust Specialist to join our team in San Jose, Costa Rica. As a key member of our Payments Business, you will play a vital role in developing and implementing strategies to prevent fraud and abuse in our gift card program.About the Role:This is an exciting opportunity to work in a...

Speak, write, and read fluently in Japanese - Speak, write, and read fluently in English - Experience with Excel - Speak, write, and read Japanese. N3 JLPT or above required. - Over 18+ old with national ID or permanent resident ID (Dimex). (Costa Rica) - High school degree and bachelor's degree or work experience in investigations, risk, incident, customer...

1+ years of analytical field experience - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL - Analytical, numerical and mathematical skills; - Written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external...

**About Us**: SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the...

Bachelor's degree or equivalent working experience; 5+ years of experience managing operations and using data and metrics to design strategies, identify and implement improvements; 5+ years of experience managing teams of 100+ employees; 5+ years of experience working cross-functionally and cross-regions and international countries. English language...

5+ years of relevant experience in a business analyst, data analyst or statistical analysis role. - 5+ years of professional experience working with large data sets and writing complex SQL queries to pull data. - Bachelor’s degree - Experience in data transformation through SQL and Excel. - Experience with data visualization tools such as Tableau,...

Experience with Excel Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides...

About the RoleWe are seeking a highly skilled Strategic Program Lead to join our team at Amazon Support Services Costa Rica Srl. This is an exciting opportunity to drive process improvements, develop strategic roadmaps, and lead cross-functional teams to achieve business goals.Key ResponsibilitiesCreate consensus for project vision with internal and external...

At Amazon Support Services Costa Rica Srl, we are seeking a skilled Customer Service Analyst to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and possess strong analytical skills.About the Role:The selected candidate will be responsible for handling vendor chargeback...

Job SummaryAs a Trust & Safety Specialist for Amazon Support Services Costa Rica Srl - B20, you will play a key role in ensuring a globally trusted customer experience for Amazon Prime Video. You will work closely with a global team to prevent violating content from appearing on Prime Video and ensure customers can make informed viewing decisions.Key...

The Americas Risk and Controls Analyst is responsible for assessing risk and influencing process improvements to mitigate the largest risks across SMG's (Sales and Marketing Group) Americas region. The analyst will partner across SMG to identify risks (both existing and new), quantify the potential impact of those risks, and directly or indirectly implement...

Bachelor's degree or 2+ years of experience working in relevant industries such as law, risk management, investigations, project or program management. - Fluency in Spanish, English, and Italian. - Proven ability to exercise judgment when policies are not well defined. - High level of integrity and discretion to handle confidential information. -...

Arkose Labs is looking for a Customer Success Operations Analyst to join our growing team. You will be an integral part of our Customer Success organization, responsible for the Salesforce data needed in the department as well as the configuration and continuous improvement of our Customer Success support workflows including administration of our ticketing...

Customer Service Analyst En Kimberly Clark nos enfocamos en atraer y retener, a las personas más talentosas y profesionales que deseen unirse al mejor equipo global, brindando oportunidades de crecimiento interno así como el mejor ambiente laboral para trabajar. En este momento nos encontramos buscando el puesto **Customer Service Analyst** para apoyar...

About the RoleWe are seeking a highly skilled Content Review Specialist to join our Prime Video Trust & Safety team in Costa Rica. As a key member of our global team, you will play a critical role in ensuring that our content meets the highest standards of quality and safety.Job DescriptionThe primary responsibility of this role is to manage day-to-day Prime...