Sr. Customer Trust Analyst

hace 7 meses


San José, Costa Rica Splunk OLD (Read Only) A tiempo completo

**About Splunk**:
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey

**About The Role**:
Splunk is looking to add a Customer Trust Audit Analyst to grow our Customer Trust Audit program offering within the Splunk Global Security (SGS) team. As a Customer Trust Audit Analyst, you will be supporting customer audit activities, such as facilitating customer requests for evidence, responding to customer questions regarding security control design and implementation, and participating in customer meetings and calls to demonstrate Splunk security control alignment with customer security expectations, applicable industry standards, and regulations. If you have a deep understanding of information security and you are passionate about building, sustaining and growing trust with our customers, then this role is for you.

**Responsibilities**:

- Plan, lead, and execute security-based audits within a team based agile auditing approach using established internal to Splunk auditing standards.
- Participate as the Splunk SME on team based operational, compliance, and security audits
- Builds relationships with internal business partners to ensure communication and delivery of security and compliance information.
- Ensure audit documents (narratives, process flows, risk assessments, programs, workpapers, etc.) and reports, with mínimal revisions required, capture the procedures performed, support conclusions reached, and provide value-added recommendations.
- Communicate audit results and recommendations both orally and in writing to management
- Participate in audit teams and department committees
- Acquire additional knowledge of regulations and emerging technologies as appropriate
- Other duties as assigned

**Requirements**:

- 5+ years of applicable work experience in Information Security or Compliance with a Bachelor’s degree, or 3+ years with a Master's degree
- Functional knowledge of cyber security principles, concepts, technologies, and security compliance frameworks (e.g., ISO 27001, ISO 27018, SOC 1 / SSAE 18, SOC 2, NIST CSF, HIPAA, PCI-DSS, COBIT, CSA CCM, SIG)
- Understanding of cloud security audit principles
- Customer service oriented with a problem-solving approach
- Experience communicating directly with customers representing information security topics
- Strong written and verbal communication, and critical thinking ability
- Ability to learn quickly and develop a solid grasp of Splunk security policies, controls, product and service offerings.
- Able to accurately articulate security information in clear and concise terms to customers.
- Team oriented, proactive, and able to work independently
- One or more of the following certifications is preferred: CISA, CISSP, CISM, Former QSA or ISA

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.


  • Customer Trust Analyst

    hace 24 horas


    San José, Costa Rica Splunk A tiempo completo

    **About Splunk**: Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each...


  • San José, Costa Rica EX2 Outcoding A tiempo completo

    **Become an Outcoder as a Sr. Bioinformatics Analyst** As a Sr. Bioinformatics Analyst, you'll provide scientific and technical consultation to customers, particularly in Research Analytics or In vitro/In vivo domains. Your role involves designing and delivering advanced visual analytics, attending project calls, and executing project activities with a...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Speak, write, and read fluently in Japanese - Speak, write, and read fluently in English - Experience with Excel - Speak, write, and read Japanese. N3 JLPT or above required. - Over 18+ old with national ID or permanent resident ID (Dimex). (Costa Rica) - High school degree and bachelor's degree or work experience in investigations, risk, incident, customer...


  • San José, Costa Rica SentinelOne A tiempo completo

    **About Us**: SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Experience with Excel Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides...

  • Sr. Data Analyst

    hace 7 meses


    San José, Costa Rica Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...


  • San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe OTC Sr. Analyst, reports directly to the OTC Accounts Receivable Team Lead of Global Shared Services Center in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or- increase customer service, and build new capabilities. Responsibilities include the delivery of Best...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job SummaryThe Distributor Customer Sales Analyst role at Intel involves collaborating with the Business Manager and Customer Business Analysts to support the execution of strategy for distributors, field, and America's operations team. This position requires strong analytical and data management skills to work through complex business scenarios.Key...


  • San José, San José, Costa Rica Sentinelone A tiempo completo

    About SentinelOneSentinelOne is a leading cybersecurity company that provides an XDR platform for preventing, detecting, and responding to threats in real-time. Our platform uses AI models to deliver autonomous protection, giving our customers full transparency into their network activity.Our Team CultureWe value names being known, results being rewarded,...

  • Sr. Data Analyst

    hace 7 días


    San José, Costa Rica TD SYNNEX A tiempo completo

    **Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Summary**: The Sr. Data Analyst...

  • Sr. Data Analyst

    hace 7 días


    San José, Costa Rica TD SYNNEX A tiempo completo

    **Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Summary**: The Sr. Data Analyst...

  • Sr. Data Analyst

    hace 7 meses


    San José, Costa Rica Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...

  • Sr. Data Analyst

    hace 9 horas


    San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **Sr. Data Analyst(10156)** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **Our Requirement**: - SQL - Oracle DB - HEAVY EXCEL. - Advance English **Why you will love working with us**: - Work from Home/ Work from...


  • San José, San José, Costa Rica Webhelp A tiempo completo

    Job Title: Sr AnalystJob Description:At Webhelp, we are seeking a Sr Analyst to join our team. The successful candidate will be responsible for effective operational planning and execution, including forecasting, capacity planning, scheduling, and real-time monitoring. Key responsibilities include analyzing staffing and volume trends, developing short,...


  • San José, Costa Rica INTEL A tiempo completo

    The Distributor Customer Sales Analyst is responsible for anticipating unit demand, helping align supply, monitoring sales trend and co-managing inventory levels for their respective distributors, along with identifying operational efficiencies and executing an ambiguous set of tasks with their dynamic accounts. The Customer Sales Analyst will work in strong...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 2+ years of managing...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Experience building customer relationships, identifying business opportunities for clients and increasing...

  • Prime Video Trust

    hace 2 meses


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Summary: We are seeking a skilled Prime Video Trust & Safety Specialist to join our team in Calle Blancos, San Jose. As a key member of our Trust & Safety Operations team, you will play a critical role in ensuring the Prime Video customer experience is globally trusted and accurate.About the Role: As a Prime Video Trust & Safety Specialist, you will be...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Summary:We are seeking a detail-oriented and analytical Ecommerce Trust Specialist to join our team in San Jose, Costa Rica. As a key member of our Payments Business, you will play a vital role in developing and implementing strategies to prevent fraud and abuse in our gift card program.About the Role:This is an exciting opportunity to work in a...

  • Financial Analyst Ap Sr

    hace 1 semana


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Basic Qualifications - Bachelor’s Degree or Bachelor’s Degree in progress (at least 2 years) in Finance, Business Management, Accounting or related fields (At least 2+ years). - Experience in Accounts Payable of over 4 years, with in depth understanding of the AP end to end process. - Previous documented experience in driving process improvements...