Senior Associate, Digital Risk

hace 2 días


Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Associate, Digital Risk - **Santa Ana, Costa Rica**

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you want to join a digital revolution? Join Western Union as a Senior Associate, Digital Risk.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

**Better requires process discipline and simplification**

We’ll be looking to you to conduct real-time analysis of transactional and customer records to link unidentified transactions and accounts to known digital fraud patterns. It will be up to you to make instinctive and logical decisions with little to no supervision about whether transactions should be cancelled or processed. This includes contacting customers to verify transaction details when required to prevent customer losses. You’ll also be responsible for administration and data-entry of account information following the established guidelines for the organization.

Here are some skills, attributes, and qualifications you will have:

- Fluency in English is required, written and verbal
- Bachelor’s degree in Statistics, Applied Mathematics, Technical, Engineering, or Business
- Experience with SQL/Hive query languages, is desired.
- Analytical, organizational, and customer service skills
- Schedule flexibility (including weekends and holidays)

**Join us, and let’s connect the world**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.



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