Office & HR Manager (Costa Rica Based)
hace 5 días
ClearSource is a business process outsource company with operations in the United States, Philippines, and Costa Rica. We are seeking a detail-oriented professional with experience in both office management and human resources to help run our office in Escazu. This position will require someone who is self-directed and works well autonomously, is detailed oriented, fully bilingual, and who possesses a solid understanding of Costa Rican labor law and standard employment practices. The majority of our staff work from home. This will be a flexible work arrangement opportunity with some time in office and some time working from home on a weekly basis. This position will require a high level of coordination with our staff in the U.S. and Philippines.
- Provides day-to-day direction in all aspects of human resources, including supervision and support call center.
- Responsible for implementation of assignments agreements, Hiring, interviews, and training new staff for CR employees.
- Responsible for employees’ life cycle which includes but is not limited to Onboarding, change management, and termination of employees (standard HR work)
- Develops and assists with the implementation of human resource programs for the CR office with a concentration on labor law and legal issues.
- Handles discipline and termination of employees in accordance with company policy
- Oversee the planning and holding of occasional employee events, such as training graduation events or other all-employee events
- Provides constructive and timely performance evaluations.
- Receive and process mail, including invoices, packages, etc.
- Initiate payments to vendors, reimbursement requests to employees, etc.
- Work with the company’s accountants/bookkeepers to ensure that all invoices and receipts are properly organized
- Manage the company’s small, but growing, Escazu office, including the procurement and maintenance of office supplies and equipment
- Assist with the management of staff payroll, including payroll dispute research and resolution
- Oversee the efforts of third-party janitorial services to ensure office cleanliness
- Manage the company’s assets and equipment (procurement, storage, delivery to employees working from home, inventory management, receiving and/or replacing returned equipment, etc.)
- Organize and maintain all digital and physical files for the office
- Manage technology needs of the country manager and overall office
- Provide administrative support to the country manager and other team members
- Set up and manage local accounts and companies, including those of banks, accountants, payroll, recruiting, and legal firms
- Conduct online research as needed to perform the responsibilities of the role
- Make travel and lodging arrangements for visiting clients and employees
- Research and purchase various personal and professional items, as needed
- Assist with the management of the country manager’s calendar
**Requirements**:
- Fully bi-lingual, English and Spanish
- Resourceful—a great problem solver
- Very organized and detail-oriented
- Strong analytical and problem-solving skills.
- Ability to think and act strategically in a business setting—to add value rather than just executing tasks as told
- High level of emotional intelligence and self-awareness
- Ability to work independently while also feeling part of a team
- Reliable and driven but able to contribute to a fun and relaxed work environment
- Tech savvy
- Self-motivated, dependable, and thorough
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Thorough understanding of country-specific employment laws as warranted.
- Ability to easily travel to and from the office as needed
**Education and Experience**
- BS/BA in human resources, international relations, or other business-related fields or an equivalent amount of experience and training.
- 5 years of relevant experience in both office management and human resources.
- At least two years of international human resource experience.
- Fluency in English.
- Master's degree, MBA, or a related advanced degree preferred.
- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
**Physical Requirement**
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
The job is generally conducted during the hours of 8:00 am - 5:00 pm, Monday - Friday, with occasional after-hours or weekend work. We offer a competitive salary, based on experience, and a flexible work environment with a blend of work-from-home and in-office.
**Benefits
-
Manager, Creator Comp Ops, Amp
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2+ years of demonstrated people management/leadership role.- Experience using data and metrics to drive improvements.- Experience working effectively across functional teams, building cross-functional relationships, and representing the interests of the customer to internal teams like Finance and Operations.- Experience working at a large company with...
-
Monetization Tm
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2+ years of demonstrated people management/leadership role.- Experience using data and metrics to drive improvements.- Creative and analytical problem solver with a passion to provide excellent customer service.- Demonstrated success in delivering results in a fast-paced, rapid-growth environment.- Proven track record of operational excellence.Experience...
-
Strategic HR Operations Manager
hace 2 días
San José, San José, Costa Rica Pae Costa Rica A tiempo completoPáe Costa Rica is seeking a highly skilled and experienced Strategic HR Operations Manager to lead our Human Resources Operations Service Center. This role will be responsible for ensuring the highest level of service quality to our clients based on current policies and procedures.The successful candidate will serve as the liaison between our Subject Matter...
-
Amzn Support Srvcs Costa Rica HR Associate
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Summary">The Sr. Associate, Global Work Auth provides ongoing support and acts as a central point for resolution and management of day-to-day transactions across multiple programs through diverse electronic platforms.">Main Responsibilities">">Act as liaison and advocate for associates with global teams.">Understand forecasting and its impact on workflow...
-
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsAmzn Support Srvcs Costa Rica is a leading technology company with a strong presence in the region. Our mission is to deliver exceptional customer experiences through innovative solutions.Job SummaryWe are seeking a highly motivated and experienced HR Process Lead to join our team in Costa Rica. As a key member of our HR Centralization team, you will...
-
Costa Rica Country Hr Manager
hace 23 horas
San José, Costa Rica Ynv Group A tiempo completoOverview:We're seeking an HR professional with experience across disciplines - talent management, recruiting, employee relations and operational HR, to fill a key role in a global HR organization and drive all HR activity at a site level.You will work closely with local and global teams to provide consultative advice and tactical execution of talent...
-
Creator Comp Ops Specialist, Amp
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoExcellent verbal and written communication skills in both English and Spanish.- High attention to detail and an ability to multi-task and thrive in a fast-paced environment.- Proven ability to work productively and efficiently in an independent setting.- Strong prioritization and time management skills, with a high degree of flexibility.- Problem solving...
-
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we're looking for a skilled Human Resources Specialist to join our team in Costa Rica. This is an hourly, full-time, back-office, permanent position based in the country and does not offer relocation benefits.The ideal candidate will be located and legally authorized to work in Costa Rica and have at least 2 years of...
-
HR Manager
hace 6 días
San José, Costa Rica Blankfactor A tiempo completo**Who we are** Blankfactor is a global service provider. We offer mission-critical full-stack development, management, and consulting services to supplement our clients' teams or manage end-to-end delivery of custom software solutions. Headquartered in the United States, we have offices in Bulgaria, Colombia, and Costa Rica. Our culture anchors on...
-
Strategic HR Business Partner
hace 6 días
San José, San José, Costa Rica Evolution A tiempo completoAt Evolution, we are committed to innovation and excellence in our products and services. As a world leader in the online casino industry, we strive to create an environment that fosters growth and development for our employees.This role presents a unique opportunity to join our team as an HR Business Partner in our Costa Rica entity. You will be responsible...
-
Global Solutions Manager
hace 7 días
San José, San José, Costa Rica Wtw A tiempo completoAbout WTWWTW is a leading global professional services organization that helps clients manage risk and capitalize on opportunity. Our company has a strong presence in the industry, with a commitment to delivering exceptional service to our clients.Job Description: Global Solutions Manager - Costa Rica OfficeWe are seeking an experienced Global Solutions...
-
Hr Assistant
hace 24 horas
San José, Costa Rica Clearsource A tiempo completo**HR Assistant****Why ClearSource?**ClearSource is a people-driven company focused on delivering exceptional customer experiences every day!We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy.They define ClearSource's DNA and make us a great company to work for.We support all our people...
-
HR Administrator for Regional Operations
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon's Amzn Support Srvcs Costa Rica is expanding its operations in Costa Rica and seeks a highly skilled HR Coordinator to support the growth of our business. This role offers a unique opportunity to develop foundational HR administration skills and elevate your career as an experienced HR professional.About the Company:We are a multi-national technology...
-
Amp Senior Supply Planner
hace 1 día
San José, Costa Rica Pfizer A tiempo completo- Why Patients Need You- Our Above Market Planning (AMP) team makes sure that customers and patients have the medicines they need, when they need them.You'll help bring medicines to the world even faster by embracing challenges, imagining what's possible and taking action.- What You Will Achieve- Responsible for ensuring successful performance of the supply...
-
Amp Senior Supply Planner
hace 17 horas
San José, Costa Rica Pfizer A tiempo completoWhy Patients Need You - Our Above Market Planning (AMP) team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. - What You Will Achieve - Responsible for ensuring successful performance of the...
-
Hr Ops Manager, Regional Center
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 3+ years of experience in Human Resources or Shared Services.- 5+ years of experience as Front-line Manager/Lead/Supervisor...
-
HR Associate
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the Role">This position is based out of Amzn Support Srvcs Costa Rica and forms part of the employee life-cycle team. Responsibilities "">Answering questions and processing transactions in HR systems from various contacts, including HR, Payroll, Managers and Employees.">Providing training and communication to HR partners and Amazon employees to build...
-
Hr Process Lead, Regional Center
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Hr Coordinator, Regional Center
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of experience in Human Resources, Customer Service and/or back-office compliance-related environments.- Work experience in MS...
-
Hr Coordinator, Regional Center
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of experience in Human Resources, Customer Service and/or back-office compliance-related environments.- Work experience in MS...
