Senior Manager, Business Development

hace 4 semanas

Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Manager, Business Performance and Insights - Santa Ana, Costa Rica**

Do you enjoy driving resulting through analytics, building new views of performance, and working across many different functions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a Senior Manager of Business Performance and Insights.

**Western Union powers your pursuit.**

We are looking for someone to help drive the performance of one of our largest regions by using analytics to drive action. Someone that enables the company to achieve its strategic objectives while instilling our values into every interaction.

**Role Responsibilities**
- Build a strong team that leverages efficiently designed and documented processes.
- Design and build a robust analytic platform for the business to leverage to make decisions and track performance, integrating data from different sources.
- Willingness to explore forward thinking approaches to solve problems, not just relying on how we do things today.
- Build a roadmap of capabilities and tools for the next generation of analytics.
- Providing data and insights that help the business deliver key strategic objectives.
- Support business leaders to address specific needs, build repeatable processes that can be leveraged across the region.
- Own the customer model for the region, understanding the drivers of our financial performance

**Role Requirements**
- Bachelor’s degree in Statistics, Mathematics, Computer Science, or related field.
- 7+ years of data analysis experience, preferably on FinTech or Marketing industry
- 4+ years of management / leadership experience
- Advanced English Level
- Presenting findings and data-based recommendations to Executive Management

**Preferred Abilities**
- Experience creating dashboards with data visualization tools like PowerBI.
- Advanced data analytic skills
- Presentation skills
- Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets. Experience working with and creating data architectures.
- Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid work model
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-SM1 #LI-Hybrid

Estimated Job Posting End Date:
03-27-2024

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