Gdo Operations Manager

hace 2 días


San José, Costa Rica MSD A tiempo completo

**Job Description**:
Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.

Under the direction of the GDO leadership, the GDO Operations Manager is responsible for leading Senior clinical data managers (SCDMs) and Clinical Data Managers (CDMs) in operations tasks, both strategic and tactical in nature, within a Data Management Center (DMC). They are responsible for ensuring the consistent execution of quality processes and deliverables and managing the workload and development of their direct staff. Encourages effective interaction of DMC staff with business partners to achieve common objectives.

**_ Primary activities include, but are not limited to:_**
- Direct Line Management of SCDM and CDMs
- Escalates to appropriate leadership/management as needed as risks and needs arise in the business
- Increases functional effectiveness by supporting departmental efforts to simplify and standardize procedures to the greatest extent possible, sharing best practices and participating or leading in continuous improvement efforts.
- Participates in or Leads GDO Business Excellence Networks (BENs), GDO improvement efforts, SME networks, GDO and/or GDMS special initiatives as needed
- Facilitates and/or participates in management and functional area meetings, contributing expertise when necessary through formal or informal presentations.
- Keeps abreast of process and technology changes both within and outside that may impact staff.
- May support any other projects or perform any other data management task deemed appropriate by management.
- Supports GDO management team to set objectives and lead the team to achieve the business goals.
- Leads and/or participates in initiatives beyond GDO or GDMS (e.g. cross-divisional projects, cross-industry initiatives, etc.).
- Trains staff on business processes, operations and tools

**Education**:

- B.A. or B.S. degree, preferably in life sciences, computer science, or related discipline.

**Experience**:

- At least 5 years’ experience in Multinational Companies
- At least 3 year’ experience in People Management or equivalent demonstrated leadership

**Knowledge and Skills**:

- Knowledge of E2E clinical development process.
- Strong leadership and mentoring skills.
- Strong project management, decision making, problem solving, negotiation and communication skills.
- Ability to establish effective personal relationships across a wide range of business contacts.
- Ability to build talent and lead teams with influencing and development skills.
- Able to work under pressure in a changing environment with flexibility.

ONEGDMS

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Requisition ID**:R238259



  • San José, Costa Rica MSD A tiempo completo

    **Exciting Opportunity to Lead Global Data Operations Team**. Are you ready to take on a leadership role in our Global Data Operation? We are seeking an exceptional Global Data Operations Manager to lead a critical part of our Data Management Center (DMC). If you are passionate about driving excellence and fostering talent, this is the opportunity for...

  • Operations Manager

    hace 7 meses


    San José, Costa Rica MSD A tiempo completo

    Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine. Under the direction of the GDO leadership, the GDO Operations Manager is...


  • San José, San José, Costa Rica Msd A tiempo completo

    Job OverviewWe are seeking an experienced Global Clinical Operations Leader to join our team at MSD. In this role, you will be responsible for leading senior clinical data managers and clinical data managers in operations tasks, both strategic and tactical in nature.Key Responsibilities:Direct Line Management of SCDM and CDMsEscalates to appropriate...


  • San José, Costa Rica MSD A tiempo completo

    This role provides administrative and operational support to LATAM Head and Managers from Global Data Management Team Local and regional on operational activities, administrative tasks, logistic support, meeting management and interaction with other internal and external stakeholders for business purposes (HR, Talent Attraction, Procurement, IT, Legal,...


  • San José, Costa Rica MSD A tiempo completo

    **Job Description**: **Position Overview**: **Under the direction of the Global Data Operations (GDOs) Management, the Manager is responsible for leading part of the Data Management Center (DMC) operation. Ensures the consistent execution of quality global procedures and manages workload and resource allocation. Promotes and supports the comprehensive...


  • San José, Costa Rica MSD A tiempo completo

    **Job Description**: Under the direction of the Global Data Operations (GDOs) Management, the Manager is responsible for leading part of the Data Management Center (DMC) operation. Ensures the consistent execution of quality global procedures and manages workload and resource allocation. Promotes and supports the comprehensive development of supervised...


  • San José, Costa Rica Hotel De Anza A tiempo completo

    Summary The responsibilies include assisting in the overseeing of the entire Rooms Division with the help of the Rooms Executive. Duties may also include training, staff development and scheduling. **Duties and responsibilities** Hotel assistant manager takes on the comprehensive management and monitoring duties of all the departments of the hotel. The...

  • Operations Manager

    hace 2 días


    San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. The Operations Manager is responsible for the day to day live time management of the call center with multiple...

  • Operations Manager

    hace 1 mes


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    WNS Global Services, a leading BPM company, is seeking an experienced Operations Manager to join our team.About the RoleThe Operations Manager will be responsible for ensuring smooth business operations, meeting contractual obligations, and driving team performance.Key ResponsibilitiesRegularly follow up on incidents and escalate as necessary.Utilize...


  • San José, San José, Costa Rica Vml Map A tiempo completo

    At VML MAP, we are seeking a highly experienced Strategic Operations Manager to lead our Marketing Operations - San Jose team.The successful candidate will oversee operations, ensuring efficient delivery of services and spearheading strategic initiatives. Key responsibilities include streamlining processes for improved efficiency, managing resource...


  • San José, San José, Costa Rica Msd A tiempo completo

    About UsOur company, MSD, is a research-driven biopharmaceutical leader that applies its global capabilities to aggressively advance and discover innovative medicines and vaccines. We are dedicated to making a significant impact on the world of healthcare through our commitment to science and by serving the needs of physicians, patients, payers, and other...

  • Manager Operations

    hace 7 meses


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Job Summary:We are seeking a skilled Strategic Operations Manager to join our Microsoft Business Operations team.About the Role:This role will provide strategic leadership and guidance on operations excellence, optimization, and process improvement initiatives. The ideal candidate will have a strong background in operations management, with experience in...

  • Data Management Lead

    hace 2 meses


    San José, San José, Costa Rica Msd A tiempo completo

    About the RoleWe are seeking an experienced Data Management Lead to join our team at MSD, a research-driven biopharmaceutical company. The successful candidate will be responsible for leading part of the Data Management Center (DMC) operation, ensuring consistent execution of quality global procedures and managing workload and resource allocation.Key...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...

  • Operations Manager

    hace 2 semanas


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    About Bill Gosling OutsourcingWe are a company that prioritizes the career development of our people. If you're interested in joining an organization with modern facilities and a collaborative work environment, this might be the right fit for you.Job Title: Operations ManagerThe Operations Manager leads and motivates a team to achieve optimal performance...

  • Operations Manager

    hace 7 meses


    San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. The Operations Manager is responsible for the day to day live time management of the call center with multiple...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    Job OverviewThe Training Operations Manager is a pivotal role at WNS Global Services, responsible for ensuring seamless training deliverables and excellence in business processes. This individual will oversee the end-to-end responsibility of training programs, guaranteeing quality certification, early production performance, and accurate reporting.

  • Senior Operations Manager

    hace 3 semanas


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    We are looking for a highly skilled Senior Operations Manager to join our team at Bill Gosling Outsourcing. This is an excellent opportunity for someone who wants to work in a dynamic environment and make a real difference.About the Role:The Senior Operations Manager will be responsible for leading our operations team to deliver high-quality services to our...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Are you a seasoned professional looking for a new challenge? We are seeking an experienced Content Operations Manager to join our team at Amazon Support Services Costa Rica Srl - B20. This is a unique opportunity to work on a high-profile project, shaping the future of entertainment and media.We are looking for a highly motivated and organized individual to...