Assistant Operations Manager
hace 20 horas
Summary
The responsibilies include assisting in the overseeing of the entire Rooms Division with the help of the Rooms Executive. Duties may also include training, staff development and scheduling.
**Duties and responsibilities**
Hotel assistant manager takes on the comprehensive management and monitoring duties of all the departments of the hotel. The duties and responsibilities of hotel assistant manager are:
- Supervising the daily activities of various departments in a hotel such as lodging, boarding, food and beverages, additional facilities in rooms, room service, customer service and housekeeping
- Monitoring the budget of daily operations
- Making decisions, along with the manager, regarding various operations of hotel
- Performing duties of general manager in his absence
- Ensuring that the hotel is well stocked and not short of anything
- Playing a very important parting recruiting new staff and their training
- Ensuring that the customers are happy with services of the hotel
- Evaluating performance of staff and services
- Making regular reports to the general manager of the hotel regarding operations, budgets and performance of the hotel
**Skills and specifications**
The skills and specifications required for the job of a hotel assistant manager are:
- Excellent management skills
- A keen eye for detail
- Excellent time management abilities
- Ability to work precisely and accurately
- Excellent multitasking ability
- Excellent communication skills
- Excellent analytical and observation skills
- A sound knowledge about operations of the hotel industry and financial matters
- Good leadership abilities
- Ability to work long and flexible hours
- Excellent troubleshooting, problem solving and decision making skills
- Excellent customer service ethics
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