LATAM Sub Region Senior Supervisor

hace 4 semanas


San Francisco, Heredia, Costa Rica HPE A tiempo completo
LATAM Sub Region Senior Supervisor This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

How you'll make your mark:

  • Provides direct day-to-day supervision for a team of supervisors and support level individual contributors providing general and administrative support for sales processing and order fulfillment for an organization
  • Ensures proper and timely execution of sales processing activities for assigned team across multiple areas, including: creating quotes, performing pricing, registering information and producing documentation, order execution, billing and invoice production and configuration of order systems to meet client requirements
  • Manages headcount, deliverables, schedules, and costs for assigned team and unit, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
  • Communicates activity status and escalates issues to direct managers, program managers, and internal and external sales partners.
  • Interacts with and engages internal and external partners and suppliers to ensure expectations regarding deliverables, product quality, schedules, and costs are met
  • ensures that team members are effectively communicating and collaborating with internal and external resources.
  • Proactively identifies opportunities for process improvement and cost reductions opportunities.
  • Provides immediate people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans in accordance with organization directives, coaching, and career development
  • ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.

About you:

  • High school or equivalent secondary education certification required
  • first level university degree or equivalent experience preferred.
  • Typically 4 - 5 years of related work experience in services area.
  • 2-3 years of people management experience.
  • Advanced English Level.
  • Advanced experience using Excel.
  • Experience in SAP and SalesForce is a plus.

Knowledge and Skills:

  • Good leadership skills, including coaching, team-building, and conflict resolution.
  • Project management skills including time and risk management, resource prioritization, and project structuring.
  • Analytical and problem solving skills.
  • Ability to manage human capital across multiple teams and locations to drive workforce development and achieve desired results
  • Good verbal and written communication skills, including negotiation, presentation, and influence skills
  • mastery in English and local language
  • Business acumen, technical knowledge, and extensive knowledge in sales processes and systems
  • Strong multi-tasking and prioritization skills
  • Good understanding of company's policies and processes.

Join us and make your mark

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element Want to know more about it?

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities /

At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.

Apply now below, or directly via our Careers Portal at

Then let's stay connected

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Problem Solving, Process Changes, Process Improvements, Sales, Sales Orders {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Sales Operations

Job Level:

Supervisor_2

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.



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