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Information Technology Assistant-cr
hace 3 semanas
POR QUÉ TRABAJAR EN ACCESS?:
DESCRIPCIÓN DEL PUESTO:
El Asistente de Soporte General de TI, es el encargado de Dar soporte remoto y en sitio al personal de Access mediante el uso de software HelpDesk.
FUNCIONES PRINCIPALES:
- Mantener la infraestructura y equipos en funcionamiento óptimo.
- Analizar los problemas que se presenten y ofrecer soluciones.
- Crear, mantener y promover documentación como manuales del departamento.
- Armar y configurar diferentes equipos de cómputo, tabletas y celulares.
- Continuamente monitorear los sistemas de alerta y de tickets.
- Promover buenas prácticas en informática.
- Soporte de las diferentes plataformas internas.
OTRAS RESPONSABILIDADES:
- Cumplir con todas las políticas y procedimientos de la empresa.
- Otras tareas asignadas por el jefe inmediato.
EDUCACIÓN Y AÑOS DE EXPERIENCIA:
- Técnico en informática, sistemas, redes o afín.
- Deseable Bachiller Universitario en Ingeniería en Sistemas o afín.
- 1+ años de experiência en soporte técnico.
Deseable Inglés A
- Deseable licencia B1 y vehículo propio.
CONOCIMIENTOS Y HABILIDADES:
- Capaz de trabajar bajo poca supervisión.
- Excelente servicio al cliente y comunicación.
- Administración Básica de Office36
- Administración Básica de Active Directory.
- Experiência en armado de PCs.
- Experiência con ambientes de Windows Server Permisos. DC. DNS.
- Experiência en ambientes corporativos con más de 20 usuarios.
- Deseable experiência en configuración, administración y soporte de software de digitalización de documentos y escáneres.
REQUERIMIENTOS FÍSICOS (levantamientos, etc.):
- Mover o cargar artículos de aproximadamente 40+ lbs.
- Posibilidad de trabajar a zonas con polvo.
- Permanecer mucho tiempo sentado y frente al monitor.
- Subir y bajar gradas y escaleras.
- Agacharse y estirarse con frecuencia.
- Destrezas digitales y coordinación mano/ojo en la operación del equipo de cómputo y de oficina.
- Trasladarse entre las diferentes ubicaciones de bodegas y proyectos.
Al aplicar a esta posición, usted acepta que se realice un estudio de verificación de información y antecedentes.
Education:
Required
- Technical/other training or better in Engineering Technology or related field
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