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Business Program Manager, Selling Partner Experience
hace 3 semanas
- 3+ years of working cross functionally with tech and nontech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of business process mapping experience with process tools such as MS Visio.
Key job responsibilities
1.
Process Identification and Documentation:
- Identify, analyze, and document existing business processes across various departments and regions.
- Utilize valuestream mapping techniques to provide a holistic view of endtoend processes.
2.
Mapping and Analysis:
- Develop detailed process maps, flowcharts, and valuestream maps, emphasizing endtoend visualization.
- Analyze and evaluate processes for effectiveness, and efficiency, identifying areas for improvement, automation and optimization.
3.
Stakeholder Collaboration:
- Work closely with crossfunctional teams to validate and enhance process documentation.
- Build a closed loop optimization system to support our program.
4.
Standardization and Best Practices:
- Drive the standardization of processes across the organization, leveraging business process modeling notations (BPMN2.0) best practices.
5.
Continuous Improvement:
- Establish key performance indicators (KPIs) for processes and regularly assess performance.
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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