Solutions Reliability Engineer, Selling Partner Services

hace 4 semanas


San José, San José, Costa Rica Amazon A tiempo completo
Are you passionate about managing the development, testing and support processes in a rapid software development life cycle? Automating DevOPs & Testing Tasks? Solving operational and reliability problems?

Key job responsibilities

  • Have the ability to learn technical concepts quickly with a strong sense of urgency
  • Have enthusiasm for working in a fast paced, rapidly changing environment
  • Be a creative problem solver, who is passionate about innovation and customer experience
  • Have a diverse background in related AWS technologies
  • Have strong written and oral communication skills
  • Can deal with ambiguity; work with minimum supervision
A day in the life

  • Dive Deep troubleshooting, diagnosing, and resolving problems across various technologies to perform root cause analysis
  • Create and update engineering or customer-facing documentation
  • Develop runbooks, or build tools, used by customers or other Support Team members
  • Identify customer pain points, raising concerns with engineering, to implement support improvement opportunities
  • Completing projects to improve API solutions reliability
About the team

Solutions Reliability Engineering SRE provides proactive quality focused responsibilities for our data products and to ensure customer confidence in our SP-API (Selling Partner API) developer experience.


  • Are you thrilled about automating repetitive technical tasks?
  • Are you passionate about solving and complex technical problems and performing root cause analysis?
  • If you are someone who enjoys innovating, solving hard problems and working on the cutting edge of technology, come join our DS&S team
We are open to hiring candidates to work out of one of the following locations:

San Jose, SJ, CRI

BASIC QUALIFICATIONS

  • 2+ years of software development, or 2+ years of technical support experience
  • Experience scripting in modern program languages
  • Experience troubleshooting and debugging technical systems
  • Knowledge of web services, distributed systems, and web application development
  • Knowledge of networking protocols such as HTTP, DNS and TCP/IP
  • Experience working with REST API based services
  • Experience with REST web services, XML, JSON
  • Experience using SQLbased relational databases
PREFERRED QUALIFICATIONS

  • Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
  • Experience using Git
  • Knowledge of IT Support processes and SLA management
  • Knowledge of OpenAPI specification and tools
  • Automating DevOps tasks including CI/CD, infrastructure management, software testing, and production monitoring


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Language: Fluent in English, Spanish Being able to escalate systemic and process defects identified. Strong prioritization and time management skills, with a high degree of flexibility. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Excellent performance record, particularly with regard to quality &...

  • Site Reliability Engineer

    hace 2 semanas


    San José, San José, Costa Rica CRG Solutions A tiempo completo

    Reporting to the Director of Solutions Engineering, the Site Reliability Engineer provides technical andprocess guidance specific to a business unit. Key areas of impact this role provides are in depth knowledgeof the engineering environments within the specific business unit and providing automated, stable, andAutomation Solutions Engineering, CI/CD...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Language: Fluent in Spanish language and English Being able to escalate systemic and process defects identified. Strong prioritization and time management skills, with a high degree of flexibility. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Excellent performance record, particularly with regard to...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of non-internship professional software development experience 4+ years of noninternship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language 5+ years of computer science fundamentals (objectoriented design, data structures,...

  • Site Reliability Engineer

    hace 2 semanas


    San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    Company DescriptionHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a...

  • Site Reliability Engineer

    hace 2 semanas


    San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo

    Company DescriptionHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a...

  • Site Reliability Engineer

    hace 2 semanas


    San José, San José, Costa Rica Oracle A tiempo completo

    Site Reliability Engineer-230001K1Applicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsSolve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years of tax, finance or a related analytical field experience Bachelor's degree Experience defining requirements and using data and metrics to draw business insights Experience with Excel Experience with SQLWithin Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer....

  • Site Reliability Engineer

    hace 2 semanas


    San José, San José, Costa Rica Equifax A tiempo completo

    Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. _ SREs in our team...


  • San José, San José, Costa Rica Zuora A tiempo completo

    Company OverviewAt Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on...

  • Cloud Solutions Architect

    hace 2 semanas


    San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    Company DescriptionHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a...

  • IT Solutions Engineer

    hace 2 semanas


    San José, San José, Costa Rica Atlas Technology Solutions A tiempo completo

    We believe in a world where growth thrives across borders and cultures. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the...


  • San José, San José, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. _What you'll do: You will influence and design the infrastructure, architecture, standards, and methods for largescale systems. Will support...


  • San José, San José, Costa Rica OfficeSpace A tiempo completo

    OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world's top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...


  • San José, San José, Costa Rica Wind River A tiempo completo

    ABOUT WIND RIVERWind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense,...


  • San José, San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest...

  • Customer Success Manager

    hace 2 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years professional experience with a focus in relationship management and negotiation skills Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. Strong organizational skills including prioritizing, scheduling, time management,...


  • San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Purpose:The Data Center Solutions Engineer role recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure. May specialize in one vendor or support multiple technologies. Responds to inquiries and performs technical research (i.e. reference manuals and vendor websites and...

  • Senior Data Engineer

    hace 2 semanas


    San José, San José, Costa Rica Encora A tiempo completo

    Important InformationExperience: + 5 yearsJob Mode: Full-timeWork Mode: HybridJob SummaryAs a_ Senior Data Engineer (8627)_, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements. You will help us accelerate our customers' business results by innovating...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's degree or 2+ years equivalent work experience Able to work independently, be selfmotivated, and flexible in approaching responsibilities and change Excellent organizational and time management skills Demonstrated ability to dive deep to understand the customer, product, and business Strong written and verbal communication skills including the...