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hace 3 meses
The
Accounts Receivable Analyst for Collections' major functions include managing a portfolio of assigned accounts, responding to correspondence, and making telephone contacts to ensure timely invoice payment, follow-up, and account resolution.
Key responsibilities:
- Work on the collection strategy to ensure all accounts are tracked properly to obtain promises to pay, organize and prioritize customer calls regularly to maximize collections on the largest customers/invoices, based on established KPIs and SLAs.
- Able to jointly interact with the commercial area to achieve organizational targets
- Address and follow up disputes on time with the respective area.
- Maintain relevant systems, collection calls, and invoice logs with status updates, followup details, promises to pay, and/or any other relevant information related to the collection effort.
- Work disputes, investigate and initiate queries with customers on time to resolve unpaid balances, based on established KPIs and SLAs.
Key requirements:
- Advanced English level (spoken and written).
- Technical High School degree in Accounting or an advanced Bachelor's degree or equivalent in Accounting, Business, or a related field.
- At least 1 year of experience within the related position, proven ability to negotiate with sales/customers, data analysis of credit reports, and order management processes.
- Highly preferred ERP (SAP) and intermediate Excel skills (including VLOOKUP's and pivot tables).
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences.
Lonza is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with a disability, protected veteran status, or any other characteristic protected by law.
- Reference: R58382