Costumer Care Specialist
hace 2 semanas
Encargado de controlar y gestionar todo lo que puede suceder en la cadena logística del producto y mantener comunicación directa y asertiva con el cliente, entregándole atención personalizada en temas operativos en base a sus necesidades.
Funciones:
- Solicitud, confirmación y asignación de bookings.
- Llevar el control documental
- Coordinación y seguimiento de la cadena logística.
- Liberación del cierre diario y semanal de los servicios ofrecidos.
- Análisis y liquidación de la operación logística realizada.
- Seguimiento de los embarques, cumplimiento de ETA ́s, transbordos, control e informe de variaciones significativas.
Requisitos:
- Ingeniería o técnico en Comercio Internacional; Ingeniería en Transporte; Comercio Exterior u otras carreras afines.
- Más de 3 años de experiencia en posiciones afines.
- Deseable manejo del Inglés.
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