Costumer Care Specialist

hace 2 semanas


San José, San José, Costa Rica UCC A tiempo completo

Encargado de controlar y gestionar todo lo que puede suceder en la cadena logística del producto y mantener comunicación directa y asertiva con el cliente, entregándole atención personalizada en temas operativos en base a sus necesidades.


Funciones:

  • Solicitud, confirmación y asignación de bookings.
  • Llevar el control documental
  • Coordinación y seguimiento de la cadena logística.
  • Liberación del cierre diario y semanal de los servicios ofrecidos.
  • Análisis y liquidación de la operación logística realizada.
  • Seguimiento de los embarques, cumplimiento de ETA ́s, transbordos, control e informe de variaciones significativas.

Requisitos:

  • Ingeniería o técnico en Comercio Internacional; Ingeniería en Transporte; Comercio Exterior u otras carreras afines.
  • Más de 3 años de experiencia en posiciones afines.
  • Deseable manejo del Inglés.

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