Costumer Care Analyst I
hace 2 semanas
Responsibilities
- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems
- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer
- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it
- Collect and save needed information and documentation to ensure compliance with record retention and documentation procedures
- Complete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)
- Attend to some of the customer inquiries through different communications channels, working closely with the order management specialist, inside sales, sales force, factories, and other quote to cash teams
- Ensure compliance with import/export, contract, and government requirements. Screen orders for compliance with the business unit Terms and Conditions, agreements and standards
- Provide consulting support to Order Management when processing an order
- Achieve targets on productivity, service levels, and quality
- Perform other duties as required
Requirements:
- Education: Currently studying an engineering career, preferred
- Experience: at least 12 years of sales related customer service experience is preferred
- Solid prioritizing and organizational skills along with being a selfstarter
- Intermediate
- Advanced Portuguese is preferred
- Has an interest in the mix of technical, customer service, and sales
- Willing to work on flexible shift schedule based on business needs
-
Costumer Care Specialist
hace 2 semanas
San José, San José, Costa Rica UCC A tiempo completoEncargado de controlar y gestionar todo lo que puede suceder en la cadena logística del producto y mantener comunicación directa y asertiva con el cliente, entregándole atención personalizada en temas operativos en base a sus necesidades.Funciones: Solicitud, confirmación y asignación de bookings. Llevar el control documentalCoordinación y seguimiento...
-
Customer Care Administrator
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoThe Customer Care Administrator will be part of a team that provides outstanding customer care experience as Emerson's frontline representative. This role is primarily responsible in handling customer contact inquiries and provide appropriate resolution, through the customer's preferred and available communication channels.This role is vital in shaping...
-
Eprocurement Analyst
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoAs the eProcurement Analyst you will be responsible for establishing and developing digital integrations with customers through Punchout, EDI, CIH, API's and other eProcurement functionalities. As a key point of contact, you will build and maintain relationships with customers and internal teams for integrations development and execution. As the eProcurement...
-
Intercompany Purchasing Analyst I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoAs an Intercompany Purchasing Analyst, you'll play a role in handling the acquisition and distribution of materials, parts, equipment, and supplies for our organization, focally in projects and services orders. Your responsibilities include coordinating and follow-up procurement activities to ensure efficient operations.In this Role, Your Responsibilities...
-
Customer Care Analyst I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoResponsibilities Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer Using the...
-
Intercompany Purchasing Analyst I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoThe job handles and create purchase order that is being placed on the suppliers around the globe. The analyst will have to coordinate and collaborate with all of the support groups that will result to on time delivery of products being ordered.In this Role, Your Responsibilities Will Be:Quality control of purchase requisitions Ascertains if complete...
-
Investment Banking Expenses Analyst
hace 2 semanas
San José, San José, Costa Rica Acuity Knowledge Partners A tiempo completoEducation/ Experience and Skill Requirement Bachelor's Degree in Business Administration, Finance, Economics or similar career. Licenciate degree or MBA will be considered as a plus. English, oral and written knowledge at fluid level is a must. Desirable knowledge in Concur and Workday expense modules. Advanced level knowledge of Excel. Familiar with...
-
Automation Engineer I
hace 2 semanas
San José, San José, Costa Rica Imprivata A tiempo completoCome join a winning team Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.While we're diverse in our backgrounds and skills, we have much in common. A passion for our...
-
Inside Sales I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoInside Sales I representative is responsible for quotations, order entry, customer service and the coordination of information between the company and the customer.In this Role, Your Responsibilities Will Be:Prepare quotations in response to customer inquiries, in accordance with controlled prices, discounts, terms and conditions and sales policies and...
-
Business Analyst I
hace 2 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout us:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...
-
IT Business Analyst
hace 2 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completoOTSIObject Technology Solutions, Inc) has an immediate opening for a IT Business Analyst.IT BUSINESS ANALYST (COSTA RICA/MEXICO/URUGUAY)Este rol profesional esta? enfocado en la Consultori?a funcional de CRM, responsable de la administracio?n e implementacio?n regional de CRM. Trabajara? en estrecha colaboracio?n con los stakeholders para comprender los...
-
Software Engineer I
hace 2 semanas
San José, San José, Costa Rica Imprivata A tiempo completoCome join a winning team Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.While we're diverse in our backgrounds and skills, we have much in common. A passion for our...
-
Travel Experience Counselor I
hace 2 semanas
San José, San José, Costa Rica CWT A tiempo completoTravel Experience Counselor I ( Entry Level) Do you want to work in a collaborative, international environment — whether in person or remotely? Are you experienced and/or passionate about providing topquality customer service? Do you enjoy interacting with people who care about their work and each other?__ __If the answer is "yes", we should talk._Many of...
-
Business Travel Consultant I
hace 2 semanas
San José, San José, Costa Rica CWT A tiempo completoBusiness Travel Consultant I ( Entry Level) H) Do you want to work in a collaborative, international environment — whether in person or remotely? Are you experienced and/or passionate about providing topquality customer service? Do you enjoy interacting with people who care about their work and each other?__ __If the answer is "yes", we should talk._Many...
-
Financial Analyst, Reconciliation I
hace 2 semanas
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Financial Analyst, Reconciliation I
hace 2 semanas
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Associate Data Analyst
hace 2 semanas
San José, San José, Costa Rica UST A tiempo completoBusiness Analyst/QA**Associate I - Data AnalysisWho we are:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of...
-
Oracle Supply Chain Data Analyst
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoSupport deployment of Corporate Supply Chain Systems, main responsibility for Oracle Supplier Data Management, Operational Support to Indirect Program, and Helpdesk OperationsIn this Role, Your Responsibilities Will Be:Oracle Supplier Data Management Coordinate supplier research and setup in Oracle. Work closely with Dun & Bradstreet on supplier research and...
-
Rtr - Specialist I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoResponsible for completing accounting activities related to the general ledger. Responsibilities include completing and processing large numbers of journal entries, performing account reconciliations, and maintaining R2R processes. Accountants are in charge of following Standard Accounting Policies & Procedures according to USGAAP and ensuring that Shared...
-
Application Engineer I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoThe Application Engineer position is fast paced and detail oriented. The position is responsible for quotations, order entry, customer service, up-selling, assisting the customer in defining solutions that meet specifications/needs, managing the order process and coordinating information between the company and the customer for the full Electric & Pneumatic...