Service Desk L1 Support

de puesto de trabajo:El Ingeniero Soporte Nível 1 (L1_)_ se encarga de revisar y resolver incidencias que presentan los clientes. Este experto desempeña un rol front-end y tiene experiência con servidores, redes y tecnologías de la información.**Este profesional opera, monitorea y soluciona las incidencias de los sistemas de redes y provee soporte para...

Job Description:The Senior Service Desk Specialist plays a crucial role in our professional team, serving as the main point of contact for our internal customers. They provide top-quality support mainly through phone and remote tools, following established procedures for incident resolution. The position involves both technical and non-technical tasks, such...

Overview:We have an open position for a Service Desk AnalystKey Skills Required: IT Service Desk experience 1 year Good English communication skills written and oral. Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) Understanding of Windows 7 & 10 operating system Assisting with configuring/troubleshooting of Software...

About Us We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

Avionyx Overview:IT Service Desk Engineer Job Overview:An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems. Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and deploy...

San Jose, Costa Rica Tech HiringJob Description: A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE'RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTSRequirements: IT Service Desk experience 1 year Advanced Portuguese B2+ Good English communication skills written and oral. Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active...

AGENTE DE SERVICE DESKVive la experiência SONDA**Aquí transformas tu carrera¿Por qué ser parte de SONDA?Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro.En...

San Jose, Costa Rica Tech HiringJob Description: Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help...

IDC (Intel Developer Cloud) Service Desk Engineer monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation. Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to...

San Jose, Costa Rica Tech HiringJob Description: Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help...

About Us We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

About UsWe are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring...

Dev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to their analyst...

About UsWe are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring...

Responsibilities:Provide primary production support for ETL jobs, Batch monitoring, and Processing jobs within EDW environment.Articulate and communicate the issue, and solution details well with the Customers and Business Users.Demonstrate knowledge on DataStage 11.7.1/11.5 and Relational Databases (Oracle/SQL).Possess knowledge of UNIX/Linux platforms &...

6+ months of experience in IT help-desk or desk-side environment. Advanced written and spoken Portuguese level. Advanced written and spoken English level. High School diploma. Experience in Windows, Mac OS environments Proven ability to communicate with technical and nontechnical staff.Amazon's IT Support is the first point of contact for technical support...

1+ years of experience in IT help-desk or desk-side environment Advanced written and spoken English level Advanced written and spoken Portuguese level High School diploma Experience in Windows, Mac OS environments Proven ability to communicate with technical and nontechnical staffAmazon's IT Support is the first point of contact for technical support service...

Your RoleSupport Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region but must continually collaborate and communicate with the larger distributed team of support staff across the globe.The success...

Essential Job Functions: Provide basic technical support in infrastructure services, assisting with routine tasks. Participate in infrastructure projects and tasks to gain handson experience and knowledge. Support basic monitoring and routine troubleshooting of infrastructure systems. Work with team members to address infrastructurerelated needs and daytoday...

This position is responsible for overseeing the ServiceNow ticket queue at all locations and providing L1 support on these tickets and escalating the tickets to their appropriate resolution group.ESSENTIAL DUTIES AND RESPONSIBILITIES: Should have good knowledge of working on preparing assets for new joiners Decision making skills in respect of setting proper...