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Help Desk Support
hace 2 semanas
Essential Job Functions:
- Provide basic technical support in infrastructure services, assisting with routine tasks.
- Participate in infrastructure projects and tasks to gain handson experience and knowledge.
- Support basic monitoring and routine troubleshooting of infrastructure systems.
- Work with team members to address infrastructurerelated needs and daytoday operations.
- Assist in the development and maintenance of infrastructure documentation.
- Show eagerness to learn and grow in a technical role.
- Develop foundational technical skills and knowledge.
- Follow established best practices and standards in infrastructure service delivery, under supervision.
Basic Qualifications:
- Entry level
- Typically, 01 years of relevant work experience
- A strong desire to gain experience in infrastructure technology analysis
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
- Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
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