Help Desk Support

hace 2 semanas


San José, San José, Costa Rica DXC Technology A tiempo completo

Essential Job Functions:

  • Provide basic technical support in infrastructure services, assisting with routine tasks.
  • Participate in infrastructure projects and tasks to gain handson experience and knowledge.
  • Support basic monitoring and routine troubleshooting of infrastructure systems.
  • Work with team members to address infrastructurerelated needs and daytoday operations.
  • Assist in the development and maintenance of infrastructure documentation.
  • Show eagerness to learn and grow in a technical role.
  • Develop foundational technical skills and knowledge.
  • Follow established best practices and standards in infrastructure service delivery, under supervision.

Basic Qualifications:

  • Entry level
  • Typically, 01 years of relevant work experience
  • A strong desire to gain experience in infrastructure technology analysis
  • A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

  • Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus


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