![TTEC Digital](https://media.trabajo.org/img/noimg.jpg)
Cisco Uc Principal Engineer
hace 2 semanas
At TTEC Digital we are currently undergoing a search for experienced
Cisco Unified Communications Principal Engineer to provide design, deployment and delivery support of our Cisco UCCE Contact Center services and solutions.
This an excellent career opportunity for someone with prior voice and data engineering experience who want to develop and grow their career in Cisco Contact Center solutions in a consulting, client facing environment.
What you'll be doing:
- Project team member involved in the design and deployment of fulllife cycle Cisco contact center project integrations including call center workflows
- Under the direction of the Lead Solution Architect, perform analysis and diagnosis of complex voice and data network issues
- Work and collaborate with project teams consisting of eLoyalty Professional Services staff, client resources, contract resources and 3rd party vendors.
- Provide consistent and frequent project status updates and project issues to assigned eLoyalty Project Manager
What skills you will bring:
- 5+ years designing, deploying, installing and configuring complex Cisco IPT solutions with Cisco Unified Call Manager clusters, Cisco Unity Voice Mail, Cisco ICM and CVP
- 1 to 2+ years hands on, multisite contact center systems integration experience with ACD and IVR solutions, with Cisco UCCE preferred
- SIP, H.323 and MGCP voice protocol configuration experience is a must
- Strong experience configuring and troubleshooting Voice Gateways/Gatekeepers
- Prior support experience of the ICM environment including ACD, PG, IVR PG, IPCC and CTIOS
- Prior experience deploying and administering routers, switches, RAS, TACACS and LAN/WAN [HSRP, Qos, VLAN's, Bandwidth modeling] and VoIP infrastructures
- Excellent documentation, presentation, and problem solving skills
- Excellent communication skills and clientfacing skills
- CCIE [Voice or R&S], CCVP, or CCNP is a plus
About Us:
What You Can Expect
Benefits available to eligible employees include the following:
- Medical, dental, and vision
- Taxadvantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
Primary Location:
: CR-Costa Rica-Heredia
Job:
: Information Technology
JSGYM-TE
-
Principal Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica TTEC Digital A tiempo completoPrincipal Network EngineerTTEC is seeking a Principal Network Engineer to join our Interaction Experience Cloud Provisioning team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical...
-
Network Principal Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica TTEC A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital is seeking a Network Principal Engineer to join our Cisco Interactions Experience team. This is a 100% remote,...
-
Principal Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica TTEC Digital A tiempo completoPrincipal Network EngineerTTEC is seeking a Network Engineer to join our Technology Services team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you're...
-
Voice Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Foundever A tiempo completoAbout UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective:Cisco Managed Services (CMS) group seeks an experienced Collaboration Engineer with expertise in Cisco Networking Technologies. As a Technical Consulting Engineer in our extraordinary team you will gain real-world experience...
-
Principal Engineer Security Services
hace 2 semanas
San Francisco, Heredia, Costa Rica 360training A tiempo completoPrincipal Engineer Security ServicesThe Principal Engineer Security Services will play a crucial role in ensuring the ongoing security and protection of our company's information assets. They will be responsible for designing, developing, and overseeing the implementation of cybersecurity solutions to safeguard our systems, networks, and data. The Principal...
-
Principal Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica DHL A tiempo completoSUMMARY:Your role will be to function as a Principal Network Security Engineer within the Secure Access Engineering team responsible for the design and implementation of Network security technologies and services within existing Data Centers, Public Cloud and branch office infrastructure.RESPONSIBILITIES: Support the global Secure Access Engineering...
-
Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Eurofins A tiempo completoJob Description Job Summary: The Network Engineer (L2) is primarily responsible for the engineering, configuration, installation, maintenance, and upgrade of networks, routers, switches, firewalls, remote access systems, and network management systems. As part of an organization's IT team, Network Engineers work closely with Business Analysts, Network...
-
NOC Frontline Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Fujitsu A tiempo completoJob DescriptionFujitsu Service Operations & Maintenance is seeking a Network Operations Center (NOC) frontline engineer with experience in multivendor network management solutions. The selected candidate must have knowledge of monitoring and isolating faults and notifying the customers of events and tickets. This includes both responding to automated events...
-
NOC Frontline Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Fujitsu A tiempo completoJob Description Fujitsu Service Operations & Maintenance is seeking a Network Operations Center (NOC) frontline engineer with experience in multivendor network management solutions. The selected candidate must have knowledge of monitoring and isolating faults and notifying the customers of events and tickets. This includes both responding to automated...
-
NOC Frontline Engineer
hace 3 semanas
San Francisco, Heredia, Costa Rica Fujitsu A tiempo completoJob DescriptionFujitsu Service Operations & Maintenance is seeking a Network Operations Center (NOC) frontline engineer with experience in multivendor network management solutions. The selected candidate must have knowledge of monitoring and isolating faults and notifying the customers of events and tickets. This includes both responding to automated events...
-
Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Network Engineer L2 is responsible for administrating and supporting client's network environments according to best practices, while ensuring high levels of network availability and performance.Responsible for designing, developing, supporting and maintaining policies and procedures to ensure consistent network uptime, patching and...
-
Network Support Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completoWhy KyndrylKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Senior Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica DHL A tiempo completoAre you a natural problem solver that enjoys dealing with complex issues? Are you keen to work with established technologies and advance your career in a global, multinational company? Join our team of Network Security enthusiasts and become part of the IT for the world's biggest logistics companyStep up your Network Security GameOur Global Secure Access...
-
Systems Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody's A tiempo completoAre you on the lookout for a new career opportunity that allows you to excel in building systems and managing projects on a global scale? Look no further Moody's Collaboration Engineering team has an exciting opening for a Systems Engineer. Our team operates worldwide, with team members and collaborators situated across the globe.At Moody's, we highly value...
-
L2 Voice Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Manpowergroup CCA A tiempo completoJob SummaryThis position is responsible for advanced troubleshooting of the client voice network. Some of the unique challenges this position will face include identifying and resolving network/telephony hardware and software for voice and data issues, oversight of activities and vendors, and facilitating and consulting on complex enterprise issues.Essential...
-
IT Av Support Eng I
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBA/BS degree in a related technical field, or equivalent industry experience. 2+ years of experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems. Proven experience troubleshooting, diagnosing and understanding signal flow. Experience working with AV technologies such as...
-
Lead Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Webhelp A tiempo completoInformation TechnologyLocation Barreal de Heredia, Costa Rica***Job Title:Lead Network EngineerJob Description:Job Description SummaryYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for...
-
Tech Support Engineer V
hace 2 semanas
San Francisco, Heredia, Costa Rica SGF Global A tiempo completoSummary:What are the performance goals over the first 6 months you will work toward completing?You will work with a team of seasoned systems admins and network admins who will provide on the job training.Responsibilies include but are not limited to:Break-fix support of tickets filed by end users to assist with triage, troubleshooting and resolution of test...
-
Principal Ot Cybersecurity Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completoWork mode:HybridOnsite Location(s):Heredia, H, CRDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we...
-
Endpoint Engineer I
hace 2 semanas
San Francisco, Heredia, Costa Rica SGF Global A tiempo completoJob Title: Endpoint Services Engineer PrincipalDuties and Responsibilities: Provide ongoing operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities. Performance monitoring, troubleshooting, and tuning for all enduser systems. Build new systems (laptop and...