Lead Network Engineer

hace 2 semanas

San Francisco, Heredia, Costa Rica Webhelp A tiempo completo

Information Technology

Location

  • Barreal de Heredia, Costa Rica***Job Title:Lead Network Engineer

Job Description:

Job Description Summary

Your Journey at Concentrix + Webhelp Starts Here:

At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent.

We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.

We cannot achieve this vision without you

If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading.

There are a few characteristics we look for across all our hires regardless of the team they are working for.

If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Does working for a company who invests in the future and is disruptive in the marketplace intrigue you?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Are you fanatical in your pursuit to continue improving your capabilities?

Concentrix + Webhelp provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces.

Specific benefits plans will vary by country/region.

Within our Software Solutions team, you will be innovating and engineering cutting -edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and rapidly seize new opportunities Our transformative solutions are powered by artificial intelligence, machine learning, learn from new insights, and rapidly seize new opportunities Our transformative solutions are powered by artificial intelligence, machine learning, facial recognition, cloud solutions and Big Data analytics.

You will utilize design thinking, secure engineering practices and lean agile methods to create unique intellectual property, and produce high quality, secure & intuitive solutions for clients across various industry sectors.

We're a remote-first company looking to hire the absolute best talent in the world.

  • Reporting to the Group Manager, on our Global team, the Sr. Network Engineer will have 710 years of experience in enterprise level networking, with a knowledge of both Private and Public Cloud interconnect via MPLS, Internet, VPN Tunnel and other networking technologies. Will work within a team of network engineers. Will also collaborate with other teams to design IVR and Telecom solutions and troubleshoot complex routing issues
  • Design and implement functional network infrastructure in both private and public cloud. (LAN, WLAN, WAN, AWS, and Voice networks)
  • Expert with standard network tools such as WireShark, SolarWinds, etc.
  • Resolve standard and escalated SolvNow network tickets
  • Mentor other team members and address user needs
  • Knowledge of network administration and architecture and experience troubleshooting
  • Passionate about security and data protection.
  • Configure and install software on routers, switches, load balancers, and other network devices.
  • Monitor network performance and integrity and present suggestions for improvement.
  • Resolve issues by troubleshooting cloud and local infrastructure.
  • Work with hardware/software and multiple cloud vendors to implement/maintain networking solutions.
  • Automate tasks and monitor their effectiveness.
  • Oversee security measures (e.g., access authentication and disaster recovery)
  • Communicate with users to resolve networking/connectivity issues.
  • Maintain complete technical documentation in our Microsoft OneNote repository.
  • Suggest improvements to network performance, capacity, and scalability.
  • Assist Sales/Marketing with Architectural design strategies

You have:

  • Experience in a network administrator role with Industryrelated experience as a Senior Network Engineer.
  • Several of the following Professional certifications: CCNP, CCDP, AWS Cloud Practitioner, Architect, Security, Genesys, Avaya, Nice
  • Experience with VoIP and session border control (SBC) technologies.
  • Expert with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution.
  • Indepth understanding of communication protocols (OSI Model) and routing protocols (e.g. BGP, OSPF)
  • Familiarity with access control models and network security
  • Knowledge of coding languages for scripting automation tasks (e.g CLI, Python, Perl, and others)
  • Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds, WireShark tools)
  • Expert with network operating systems (JUNOS, Cisco IOS)
  • Troubleshoot on live devices with packet sniffing tools
  • Experience managing a team and mentoring junior members.
  • BSc/BA in Computer Science, Engineering or a re

  • Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Network Engineer L2 is responsible for administrating and supporting client's network environments according to best practices, while ensuring high levels of network availability and performance.Responsible for designing, developing, supporting and maintaining policies and procedures to ensure consistent network uptime, patching and...

  • Senior Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica DHL A tiempo completo

    Are you a natural problem solver that enjoys dealing with complex issues? Are you keen to work with established technologies and advance your career in a global, multinational company? Join our team of Network Security enthusiasts and become part of the IT for the world's biggest logistics companyStep up your Network Security GameOur Global Secure Access...

  • Principal Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica TTEC Digital A tiempo completo

    Principal Network EngineerTTEC is seeking a Network Engineer to join our Technology Services team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you're...

  • Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Eurofins A tiempo completo

    Job Description Job Summary: The Network Engineer (L2) is primarily responsible for the engineering, configuration, installation, maintenance, and upgrade of networks, routers, switches, firewalls, remote access systems, and network management systems. As part of an organization's IT team, Network Engineers work closely with Business Analysts, Network...

  • Principal Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica TTEC Digital A tiempo completo

    Principal Network EngineerTTEC is seeking a Principal Network Engineer to join our Interaction Experience Cloud Provisioning team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical...

  • Network Principal Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica TTEC A tiempo completo

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital is seeking a Network Principal Engineer to join our Cisco Interactions Experience team. This is a 100% remote,...

  • Principal Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica DHL A tiempo completo

    SUMMARY:Your role will be to function as a Principal Network Security Engineer within the Secure Access Engineering team responsible for the design and implementation of Network security technologies and services within existing Data Centers, Public Cloud and branch office infrastructure.RESPONSIBILITIES: Support the global Secure Access Engineering...

  • Network Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    Why KyndrylKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Network Solution Quality Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network Solution Quality EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the...

  • Lead Windows Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    We're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...

  • Cloud Network Engineer

    hace 1 mes

    San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    Job Description:About the role: At this role you will be a Cloud Network Engineer will play a key role in project delivery with hands on experience in upgrading cloud network platforms and migrating applications to the cloud. The role will require strong knowledge of various cloud network technologies. The role will be a critical member of an agile...

  • Cloud Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    Job Description:About the role: At this role you will be a Cloud Network Engineer will play a key role in project delivery with hands on experience in upgrading cloud network platforms and migrating applications to the cloud. The role will require strong knowledge of various cloud network technologies. The role will be a critical member of an agile...

  • Cloud Network Engineer

    hace 4 semanas

    San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    Job Description:About the role: At this role you will be a Cloud Network Engineer will play a key role in project delivery with hands on experience in upgrading cloud network platforms and migrating applications to the cloud. The role will require strong knowledge of various cloud network technologies. The role will be a critical member of an agile...

  • Cloud Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    Job Description: About the role: At this role you will be a Cloud Network Engineer will play a key role in project delivery with hands on experience in upgrading cloud network platforms and migrating applications to the cloud. The role will require strong knowledge of various cloud network technologies. The role will be a...

  • Voice Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Foundever A tiempo completo

    About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective:Cisco Managed Services (CMS) group seeks an experienced Collaboration Engineer with expertise in Cisco Networking Technologies. As a Technical Consulting Engineer in our extraordinary team you will gain real-world experience...

  • Network Security Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    The Cybersecurity team is globally responsible for helping the organization balance risk by aligning policies and procedures with Moody's business and regulatory requirements. The team is responsible for the development, enforcement and monitoring of security controls, policies and procedures, disaster recovery programs, GRC (Governance, Risk and Compliance)...

  • Lead, Mechanical Engineer

    hace 3 días

    San Francisco, Heredia, Costa Rica AbbVie A tiempo completo

    Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services...

  • Network Security Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    The Cybersecurity team is globally responsible for helping the organization balance risk by aligning policies and procedures with Moody's business and regulatory requirements. The team is responsible for the development, enforcement and monitoring of security controls, policies and procedures, disaster recovery programs, GRC (Governance, Risk and Compliance)...

  • Security Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Publicis Re:Sources Global A tiempo completo

    Job DescriptionThe Security Engineer for Re: Sources Global Security Organization (GSO), part of the overall Publicis Groupe, is responsible for orchestrating Publicis Groupe-wide security engineering operations and functions. The role must be able to translate the IT-risk requirements and constraints of the agencies into technical control requirements and...

  • Team Lead Software Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica FusionHit A tiempo completo

    We are looking for a Senior.NET/Maui Software Engineers to mentor and lead teams for a new US based client in the mobile app space. 6+ years of experience as a Software Engineer full stack preferred. .NET/C# and Maui experience are requied.:- Experience with CI/CD required:- APK and windows services required: BS/MS in Computer Science or related field- ...