Senior Network Engineer

hace 2 semanas


San Francisco, Heredia, Costa Rica DHL A tiempo completo
Are you a natural problem solver that enjoys dealing with complex issues? Are you keen to work with established technologies and advance your career in a global, multinational company? Join our team of Network Security enthusiasts and become part of the IT for the world's biggest logistics company

Step up your Network Security Game
Our Global Secure Access Operations team is continuously expanding. Currently, there are 60 teammates in the Czech Republic, Malaysia and the USA.

As the demand and importance of Network Security Services keep growing in DHL, we have adopted a Follow the Sun operating model, in order to provide 24x7 support to the company.


The team consists of all levels of network security geeks; from Junior members who are eager to learn and gain experience to technology Gurus who are with the company for more than 10 years.

No matter your level of network security proficiency, you can always grow within our diverse environment.

zscaler #firewall #vpn #cisco #citrixnetscaler #linux #f5 #windowsservers #btdiamond #fortinet #checkpoint #juniper #proxy

A day in the life of a Network Security Engineer


Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do.

You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels.

Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play.

When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key.

For any issues related to telecommunication/security systems within the DP DHL environment, you are our superhero.

The same applies when it comes to managing, proposing and implementing all necessary changes to production security devices in all IT Services Data Centers and premises, providing global availability to key DP DHL services.


Last but not least, security technologies associated with Firewalls, Load Balancers, VPNs, Proxies, Azure and Google Cloud are all in your support league.


Ready to embark on the journey? Here's what we are looking for:

As a Network Security Engineer, having at least 2 years of experience in the field of Telecommunications/Network or Network Security is a huge plus.

Very good knowledge of TCP/IP, HTTP, HTTPS, FTP, DNS protocols will also be an integral part of this role.


You are a network security aficionado, therefore you have a good understanding of at least one of the following Network Security technologies - Firewalls (Fortinet, CheckPoint, Juniper, Cisco), Citrix Netscaler, F5 BIG-IP, Remote Access VPNs or Proxy Technologies.

Or you are a Linux fan who is familiar with one of the distributions and wants to move into the field of Network Security.

You are able to work independently, prioritize and organize your tasks under time and workload pressure.

Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.


Meet the team
Hi, my name is Jan and I'm a team manager.

I started my career in DHL IT Services back in 2012, when I took a Junior role as Network Security Analyst in the Cyber Defense Center team.

Gaining more hands on configuration experience with Network Security devices has always fascinated me, so I moved to the Secure Access Operations team.

From there, I moved fast through the company ladder and soon landed a Senior Network Engineer role. In 2016, I was selected for a newly created Prague team regional management role.

Together with the strong support of a multinational & diverse team, we are working on our common ambition - provide stable and secure services for DP DHL.

Looking forward to having you onboard
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