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Trilingual Collections Analyst
hace 4 meses
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Manage collection efforts for assigned portfolio of accounts. Process payments from customers. Suspend and reactivate customers. Produce account status reports for management review. Work with CRM teams and business unit directors to resolve client disputes/issues in order to facilitate collection efforts. Accountable for reducing delinquency of assigned accounts
What you'll do:
- Followup on customer past due balances appropriately
- Ensure all analysis, reconciliations and reporting is prepared accurately by deadlines
- Contact the customers as required
- Prepare and analyze aging reports
- Work on month end closing activities
What experience you need:
- English & French required (Spoken and written English B2 or C1)
- High school Diploma
What could set you apart:
- Excel & Oracle experience
- Experience interacting with customers located in Quebec
- Collections experience
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
