Ap Query Resolution Sr Analyst

hace 2 semanas

San Francisco, Heredia, Costa Rica BAXTER A tiempo completo

This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.

You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Purpose of this position:


The Accounting and Query Resolution Analyst that holds this position will be responsible mainly for Queries Management received from our internal and external customers until resolve them properly.

The queries will be related to invoice processing, payments, and customer service.

Prepare, perform activities related to month end close and KPI's (Integrities, Open, Reporting, Issues), and additional activities as required, the process will be focused on Americas Region.


MAIN RESPONSABILITIES

  • Work with BSS Centers personnel and key stakeholders to address and resolve queries received from internal and external customers focused on solve the issues on a timely manner aligned with our main KPI's.
  • Identify and present root causes analysis in regards queries received.
  • Educate internal customers and suppliers on the use of selfservice solutions, where appropriate.
  • Investigate and resolve technical issues with ERPs such as JDE, GME, Coupa and Kyriba.
  • Resolve any interface issue and / or addressed it correctly and timely to the proper team / person.
  • Identify and present solutions for continuous process improvement.
  • Assist to any meeting and coordinate with stakeholders on behalf the Supervisor if is needed.
  • Month end Close activities. (Reporting and Deliverables).
  • Comply with Corporate Policies.
  • Perform other duties and responsibilities as required by management.
  • Ensure the understanding of audit processes held by the country entities and the implications of those.
  • Provide in a timely manner any support documentation requested by any audited process.
  • Have sense of urgency and inform in a timely manner to the supervisor of any potential issue that might impact the operation.

SCOPE
To provide support and high-quality service to Americas internal and external customers in P2P area. It is important also that the person has excellent customer service skills and to be a team player.


The person in charge of this position should be analytical and have strong skill to solve issues, as well as excellent communication and customer service skills.

Strong attention to details, willingness to learn, ability to follow procedures and positive attitude to achieve the objectives of this area.


The person in charge of this position should also demonstrate functional knowledge in the end-to-end Accounts Payable process, good leadership skills, good written and oral communication skills, in the specified language(s).


REQUIREMENTS:

BASIC REQUIREMENTS

  • Bachelor's degree in Business Administration or Public Accounting
  • At least 2 year of experience in similar positions
  • Intermediate knowledge in Excel

SECONDARY REQUIREMENTS

  • Ability to deal with customers
  • Team work
  • Good personal relationships
  • Access knowledge and JDE
  • Work under pressure
  • Knowledge in JDE
  • Uncompromising dedication to quality
  • Eagerness to learn and continuously improve

DESIRABLES SKILLS:

  • Sense of urgency
  • Good knowledge about accounts payable processes
  • Knowledge about JD Edwards


 English Knowledge B
  • Portuguese Knowledge is a plus

ESSENTIAL BAXTER LEADERSHIP EXPECTATIONS FOR THIS POSITION

COMPETENCIES

  • Critical thinking and problem solving
  • Technical/Functional
  • Collaboration and teamwork

SHARED VALUES

  • Eagerness to learn and continuously improve
  • Personal accountability for results and integrity
  • Relentless focus on rapid and disciplined action

PERSONAL ATTRIBUTES

  • Work Ethic
  • Integrity and trust
  • Intellectual honesty

Reasonable Accommodations

Recruitment Fraud Notice


Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.

To learn how you can protect yourself, review our Recruitment Fraud Notice.

087200

  • Ap Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.The Intermediate Accounts Payable Analyst will be an organized, detail-oriented person, responsible for processing invoices through excel reports...

  • Ap Senior Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica BAXTER A tiempo completo

    This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...

  • Ap Senior Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica BAXTER A tiempo completo

    This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...

  • Ap Intermediate Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.The Intermediate Accounts Payable Analyst will be processing invoices/payments/T&E expense report audit. Analyze vendor's statements of accounts....

  • Sr. Program Manager-expansions, Global Ap Payments

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience working with external parties, like banks, and with key internal partners like Treasury and technology partners....

  • Ap Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica BAXTER A tiempo completo

    This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...

  • Accounts Payable Analyst, FinCom

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    Amazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer-centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like Global Real Estate and Facilities (GREF), Investor Relations, and Benchmarking.Corporate AP team...

  • Accounts Payable Analyst, FinCom

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    Amazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer-centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like Global Real Estate and Facilities (GREF), Investor Relations, and Benchmarking.Corporate AP team...

  • Ap Intermediate Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    What you'll do: Invoice Processing. Troubleshoot invoice/payments/T&E processing. Review vendor statements, open interface items and work on solutions for invoices sent to invoice processing queue. Provide invoice/payment status to internal and external clients. Handle Internal/External Audit routine and non routine requests.What experience you need: English...

  • Accounts Payable Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Technical Degree, Bachelor's Degree in progress (1+ years) or Bachelor's Degree in Finance, Business Management, Accounting or related fields. Experience in Accounts Payable of over 2+ years, with experience on vendor issue resolution. Proven experience conducting Data Analysis & Reporting. Past experience delivering process improvement independently. Track...

  • Ap Corp Fincom Manager I, Fincom

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    4+ years of Accounts Payable (AP) experience 2+ years of team management experience Experience using data to influence business decisionsAmazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer-centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A),...

  • Accounts Payable Analyst, AP Retail

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    Amazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like Global Real Estate and Facilities (GREF), Investor Relations, and Benchmark.The FGBS Team is...

  • Accounts Payable Analyst, AP Retail

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    Amazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like Global Real Estate and Facilities (GREF), Investor Relations, and Benchmark.The FGBS Team is...

  • Vp / Sr. Financial Optimization Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Sr. Financial Analyst - Operations & Technology Financial Optimization is a key member of the Financial Optimization team. Under the direction of the Director - Operations & Technology Financial Optimization and in partnership with O&T colleagues, Finance, and Human Resources, the Financial Analyst conducts detailed data analytics to support business...

  • Account Payable Sox Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT COSTA RICA IS LOOKING FOR AN ACCOUNT PAYABLE SOX ANALYSTSENIORITY LEVEL:SeniorFUNCTION: GBS FinanceLOCATION:Costa RicaROLE POSITIONING AND...

  • Accounts Payable Analyst, Fincom

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Knowledge of Excel at an advanced levelAmazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer-centric company. FGBS includes finance functions like Financial Planning...

  • Supervisor, Ap

    hace 2 semanas

    San Francisco, Heredia, Costa Rica BAXTER A tiempo completo

    This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...

  • Accounts Payable Analyst, Fincom

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced levelAmazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer-centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like...

  • Accounts Payable Analyst, Accounts Payable Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree (accounting, business administration) - Minimum of 2 years professional experience in Finance (Accounts Payable, Accounts Receivable), Payments, Treasury or Invoice Entry. - Excellent language skills - English and Spanish. - Ability to develop new ideas and creative solutions. - Strong interpersonal skills including written and oral...

  • Accounts Payable Analyst, Customer Service-2

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Stryker A tiempo completo

    Why finance at Stryker?:***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...