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Contact Center
hace 2 semanas
ACERCA DE LA VACANTE
Funciones del Puesto
Atender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.
Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.
Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.
Verificación pagos clientes.
Hacer las solicitudes de cotización grupal a través del ejecutivo encargado.
Asistir a las reuniones y capacitaciones respectivas del área.
Atender solicitudes de tarjetas de asistencia.
Apoyar en la gestión de cobro al departamento de contabilidad.
Cotizaciones y reservaciones de circuitos y paquetes a medida.
Cualquier función que su jefatura solicite y que se ajuste a la naturaleza de su puesto.
Requisitos del Puesto
Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.
Experiência Deseada
Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.
Habilidades Deseadas
Proactivo.
Trabajar bajo presión.
Facilidad de palabra.
OTROS DETALLES
Area del Puesto
Call Center
Ubicación del Puesto
San Francisco, San Jose, Costa Rica
Salario
1
(Moneda Local)
1
(Dólares)
Nível Académico
Bachillerato Secundaria
Nível de Cómputo
Office Profesional
Idiomas:
Español: 90%
Inglés: 50%
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