Contact Center

hace 2 semanas


San Francisco, Heredia, Costa Rica Right People A tiempo completo

ACERCA DE LA VACANTE
Funciones del Puesto

Atender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.
Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.
Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.
Verificación pagos clientes.
Hacer las solicitudes de cotización grupal a través del ejecutivo encargado.
Asistir a las reuniones y capacitaciones respectivas del área.
Atender solicitudes de tarjetas de asistencia.
Apoyar en la gestión de cobro al departamento de contabilidad.
Cotizaciones y reservaciones de circuitos y paquetes a medida.
Cualquier función que su jefatura solicite y que se ajuste a la naturaleza de su puesto.

Requisitos del Puesto

Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.

Experiência Deseada

Conocimiento de Amadeus.
Conocimiento en Turismo Nacional y Emisor.
Trabajar con herramientas tecnológicas y redes sociales.
Deseable 2 años de experiência en un puesto similar.

Habilidades Deseadas

Proactivo.
Trabajar bajo presión.
Facilidad de palabra.

OTROS DETALLES
Area del Puesto

Call Center

Ubicación del Puesto

San Francisco, San Jose, Costa Rica

Salario

1
(Moneda Local)
1
(Dólares)
Nível Académico

Bachillerato Secundaria

Nível de Cómputo

Office Profesional

Idiomas:

Español: 90%

Inglés: 50%
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