Knowledge and Automation Solution Specialist

hace 2 semanas

Orotina, Costa Rica Haleon A tiempo completo

Job Description:

Site Name:
Costa Rica - Cartago - Tres Rios

Posted Date:
Apr

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people.

By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science.

What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

Your Responsibilities:

This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are:

  • Identify and execute continuous improvement projects and automation ideas that will make our processes more efficient.
  • Provide support in projects implementation as designated by the Regional Effectiveness Lead.
  • Responsible for managing the documentation processes belonging to the center and work with document owners and authors to ensure annual reviews are made to guarantee these are
    kept updated and reflect current processes

these include:
Work Instructions, SN Knowledge Articles, SOPs, Key Americas Information matrix, WD automated letters, employee files, etc. This positions will also work with document owners in the creation of new documents when required.

  • Responsible to
    train new team members in the use and management of our Documentation systems.
  • Responsible for improving the current processes, tools and ways of working related to Documentation Management.
  • Accountable for the
    technical setting and correct ongoing functioning of the Employee Files repositories ensuring data privacy and compliance aspects are fully covered.
  • Work with the Quality Lead to define, create, and communicate how the new systems for Employee Files will work: create process maps, build any required documentation (WI and communicate to parties involved: PSS, HRBP's, etc.
  • Act as the
    Point of Contact for Workday and Service Now system
    issues ensuring the correct functioning. Work with HR Tech and Global Effectiveness team to obtain solutions to encountered issues, including escalating access issues for our PS team members.

Why you?

Basic Qualifications:

We are looking for professionals with these characteristics to achieve our goals:

  • University degree completed or in course
  • in advanced stage.
  • Fluent spoken and written English language skills.
  • Knowledge and proven experience in the creation of automated solutions, as use of VBA Creation, Power Apps, Power BI, and Webbased.
  • Deep HR knowledge for Automation Solution creation.
  • Strong knowledge and proven experience in continuous improvement methodologies: Lean Six Sigma, Scrum, problem solving, etc.
  • Highly developed communication, decision making, proactive & interpersonal skills.
  • Experience with Workday, ServiceNow or other HR systems.
  • Knowledge and proven experience in building complex process maps & flowcharts using MS Visio.
  • Stakeholder management skills and managerial courage to challenge proposed solutions or requests not aligned to our vision or business needs.

Preferred Qualifications:

However, if you have the following, it would be a plus:

  • Fluent spoken and written Portuguese and/or French language skills.

Inclusion & Diversity at Haleon:


At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.


At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard

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