Pre-Sales Advisor

hace 2 semanas


San Francisco, Heredia, Costa Rica Sitel A tiempo completo

About Us

Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.

Job Summary

To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an intermediate level of complexity, and answering inquiries via chat, email or phone.

Primary Job Responsibilities

Advanced English Speaker. Fluent in verbal and written English. High Proficiency level (85% or more) Schedule flexibility to work on weekends and/or a mixed schedule (must) At least 6 months of customer service experience (must) Previous sales experience (preferred) Availabilty to work at Heredia (must)

Experience

Call Center experience a plus
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