Tech Support Engineer 2
hace 2 semanas
Overview:
We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.
You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.
This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support.
A career in tech. Work with the biggest and best names in technology. We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow. We celebrate diversity in every way. In fact, it's the reason we've grown so fast.If you like being part of a global team, are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk.
Responsibilities:
Qualifications:
Dynamics is a good fit for you if: - You're familiar with Dynamics 365 Operations, Dynamics 365 Business Central (ERP), Dynamics 365 Customer Engagement (CRM), and Microsoft Power Apps and Flows. - You're proficient in both written and oral English. - You're creative, adaptable and have strong problem-solving skills. - You're customer-obsessed, take the initiative and exceed expectations. - You're a fast learner interested in understanding our products. - You're proficient in both written and oral English.
In this role:
years of technical and customer support experience are required. - Higher-level technical education is preferred. - Certifications relevant to the product are helpful.
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Tech Support Engineer (Back up & Recovery) Level to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview We're seeking a customer-oriented Tech Support Engineer (Back up & Recovery) Level to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverviewWe are looking for a customer-focused Technical Support Engineer (MS Intune) to assist in resolving intricate customer issues. Your responsibilities will include addressing software problems, collaborating with colleagues to enhance processes, and providing exceptional customer service. This role involves handling escalated cases promptly and...
-
Dynamics Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer Level to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica elev8 A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or Level...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (Developer) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (Azure Monitoring & Automation) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (Virtualization) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (DevOps) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...
-
Azure DevOps Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tech Mahindra A tiempo completoAzure DevOps Support EngineerReporting Structure and Key Interactions: This role operates under the supervision of the Global Team and involves regular interactions with customers, Technical support agents and other stakeholders.Work hours: Monday-Friday, 40 hours per weekDaily Schedule: Flexible daily schedule between the hours of 7am-7pm PSTLocation...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview We're seeking a customer-oriented Technical Support Engineer (Identity Management) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated...
-
Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview We're seeking a customer-oriented Technical Support Engineer (PaaS Developer) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...
-
Support Engineer Manager, Veeqo
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoUniversity bachelor's degree completed in Information/Systems Engineering, Computer Science, or related tech-field. 2+ year(s) of experience as Support Engineer, Web Developer/Consultant, Software Account Manager (SQL, Python, C++, etc) 3+ years of experience as Frontline Manager/Lead/Supervisor leading a team of at least 10 employees. Work experience in...
-
Support Engineer
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of software development, or 2+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systemsAre you looking for an opportunity to be at the forefront of ensuring customer satisfaction and operational excellence? Do you thrive in a dynamic and challenging environment?...
-
Tech Help Engineer
hace 2 semanas
San José, San José, Costa Rica Travelopia A tiempo completoAbout The Role:The Tech Help Engineer will be the face of Technology to our users (internal users) - their main point of contact for everything they need. From a question about know-how to Triaging and solve a query, so they can continue using their systems, you are the system guide that can help them with anything and everything.We believe people are...
-
Support Engineer, Veeqo
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of technical support experience 2+ year(s) of experience as Support Engineer, Web Developer/Consultant, Software Account Manager. Work experience in peer coaching, mentoring and/or training. C1 English proficiency (advanced).This is a full-time, non-virtual, permanent position based in Costa Rica and does not offer relocation benefits. Job...
-
Azure Technical Support Engineer
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Azure Tech Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or...
-
Senior Tech Support Engineer
hace 2 semanas
San José, San José, Costa Rica Cloud Software Group A tiempo completoDescriptionPosition overviewAs a Networking Technical Support Engineer you will provide a world-class customer service experience to customers and partners in problem identification and resolution on Citrix ADC. You'll also utilize your troubleshooting skills to isolate, analyze, and provide resolution to customer inquiries. The pace is fast and the job is...
-
Platform Support Engineer
hace 2 semanas
San José, San José, Costa Rica 360training A tiempo completoPlatform Support Engineer** Platform Support Engineer**Platform Support Engineer**Dive into a role where no two days are alike at 360training As our Platform Support Engineer, you are not just joining a team; you are embarking on a journey where your curiosity and passion for technology will be ignited daily. You will have the unique opportunity to dissect...