Business Operations Support

hace 2 semanas


San José, San José, Costa Rica Hewlett Packard Enterprise A tiempo completo
Business Operations Support

This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.

_ Job Family Definition:
_


Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level.

Includes but is not limited to development, implementation and governance of product service or solution portfolio lifecycle management, revenue growth programs through the appropriate routes to market.

Includes but is not limited to achieving revenue, profit and/or TCE goals for that segment/entity.

_ Management Level Definition:
_


_ Responsibilities:
_


  • Develops product support plans on medium complexity product families.
  • Represents services on product core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
  • Sets product service metric goals, monitors product support business performance and identifies what corrective action is required.
  • Collaborates with regions/WW regarding service and support planning, implementation and performance.
  • Performing business analysis identifying improvements.

_ Education and Experience Required:
_


  • Typically 3+ years experience in directly related business.
  • Typically first level university degree or equivalent work experience.

_ Knowledge and Skills:
_


  • Moderate knowledge of IT and services industry.
  • Must be able to analyze problems and solve them creatively.
  • Good communication skills.
costarica

Join us and make your mark

We offer:

  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Worklife balance and support for career development
  • An amazing life inside the element Want to know more about it?
Then let's stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills.

We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.

Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.


Job:

Services

Job Level:

Intermediate

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.


HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.



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