Accounts Payable Supervisor

hace 5 días


Heredia, Costa Rica Baxter A tiempo completo

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

ABOUT BAXTER

Our products and therapies touch the lives of millions of people around the world every day, which is why we are focused on transformative innovations that bring smarter, more personalized care to all of us. For 87 years and counting, we have been at the critical intersection where the ideas that save and sustain lives meet the providers who make it all happen. And now, we are determined to realize our boldest opportunities to transform global healthcare for years to come.

JOB TITLE

Supervisor, Americas Invoice Processing AP

Reports to AP Regional Manager:

Responsible for supervising a team of approximately 8 to 10 invoice processors in their day-to-day activities, along with 3 invoice troubleshooters, ensures the defined service level agreements are met and are accountable for driving a culture of service excellence

MAIN RESPONSIBILITIES

· Supervise invoice entry, debit and credit memos ensuring invoices are recorded accurately and processed in a timely

manner

· Perform data entry/ keying into payable systems, as needed

· Assist team with VAT and with invoice coding as needed, ensuring that the correct GL accounts and VAT taxes are

appropriately accounted for

· Maintain a high performing, highly motivated team, ensuring that staff receive the training appropriate based on

their needs and abilities

· Work with the team to ensure daily processing quotas are met or exceeded and the level of quality is maintained

· Provide staff coaching and reviews and approve employee performance evaluations for completeness / fairness

· Review & resolve invoice processing exceptions and escalations

· Plan, organize team meetings to ensure that customer service expectations are met or exceeded

· Provide leadership to invoice processors to ensure completeness and accuracy

· Work in partnership with in-country personnel to address and resolve issues as they surface and enforce the

adoption of the agreed channel strategies

· Work in partnership with Customer Services to ensure the Invoice Processing workload is effectively distributed

across the two functions.

· Ensure record retention, tracking and reporting for tax purposes in accordance with policy

· Identify and present solutions for continuous process improvement

· Review and propose changes to Accounts Payable policies and procedures as dictated by market and company

changes and/or industry, in addition to changes in personnel, department practices and systems

· Support the transition of additional countries into the Shared Service Center

· Provide input into performance metrics

REQUIREMENTS

· Bachelor’s degree in public accounting, Finance or business administration.

· +5 yr. work experience in related fields with a minimum of two-years functional Accounts Payable Team Leadership

experience

· English Advanced level B2

· Expert in the Invoice Processing functional area and proficient in the end-to-end Accounts Payable process

· Understanding of Accounts Payable best practices

· Excellent customer service skills

· Ability to plan, assign and direct work; ensuring strict deadlines are met.

· Ability to speak fluent English

· Ability to read and comprehend English language.

· Experience with presentations.

· Knowledge of AP technology is desirable.

· Language skills as specified.

· Working knowledge of general accounting practices is desirable


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