![TradeStation](https://media.trabajo.org/img/noimg.jpg)
Manager, Global Operations
hace 4 semanas
TradeStation is an
online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and a relentless search for innovation.What We Are Looking For :
Experienced IT Operations Manager to oversee and manage our IT operations, focusing on daily operational activities, incident management, change management, and IT governance. The ideal candidate will lead a team responsible for maintaining the reliability, security, and efficiency of our IT systems and infrastructure, ensuring compliance with IT policies, procedures, and industry standards.
What You'll Be Doing :
IT Governance Ensure compliance with ITSM process (i.e., change, incident, knowledge) Assist in the design, implementation, and managing of a comprehensive IT governance framework, aligning it with business objectives and industry best practices Manage the IT policies, procedures, and standards-aligned with organizational goals and regulatory requirements Manage the implementation and maintenance of IT controls to mitigate risks and ensure compliance with regulations Conduct regular audits and reviews to assess the effectiveness of IT governance practices and identify areas for improvement
Global Operations Leadership Lead the incident response process, ensuring timely and effective resolution of outages and service disruptions Utilize metrics and KPIs to bring visibility of our IT operations to the organization Ensure compliance of policies regarding Business Continuity and Disaster Recovery Act as liaison with Business partners on incident management and change management Motivate the team through coaching, career planning, and setting individual objectives
The Skills You Bring :
#LI-Remote
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