Global Technical Content Manager

hace 3 semanas


Heredia, Costa Rica JLL A tiempo completo

JLL supports the Whole You, personally and professionally.

The Global Technical Content Manager is responsible for managing internal communications and deliverables, including team newsletters, wiki content, business documents, and slide decks. You will work directly with our Global Technical Operations Lead on business needs related to content creation, communications, and performance management. You will partner with our Global Communications team to develop a comms and marketing strategy for our data & analytics team, and you will establish and own a comms rhythm of business, integrating into existing comms mechanisms and creating new ones where needed.
You will own the management and creation of business performance documents, including monthly business reviews and quarterly business reviews.
This position is Client facing and must be able to provide customer obsessed support to Vendors and Vendor Managers, both in-person and virtually.

**Required Skills and Experience**:
Bachelor’s degree or equivalent
5+ years prior experience in communications, operations, project, program or change management
High level of critical thinking, problem solving, and ability to work autonomously
Highly skilled in communicating value to stakeholders
Ability to manage multiple priorities and deliver results in a fast-paced environment
Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
Excellent verbal and written communication skills with the ability to communicate professionally
Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Visio, SharePoint and Outlook)
Experience with Smartsheet or willingness to learn
Experience with web content development or willingness to learn

Skills and qualifications that make you stand out from the rest
Experience in a global environment with exposure to various cultures, languages, and perspectives and ability to influence disparate audiences
Experience working in a consultant/client relationship also a big plus
Experience communicating technical work to a non-technical audience

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.


  • Content Developer V

    hace 1 semana


    Heredia, Costa Rica SGF Global A tiempo completo

    Alternate Title: EUC Competitive Analyst As part of the EUC Technical Marketing Competitive Team, your work will provide Competitive guidance to customers, partners, and technical and sales roles to help them implement our solutions to deliver business outcomes. Our team has a strong reputation as world-class technologists who communicate complex concepts...

  • Content Developer V

    hace 3 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    Job Description | Content Creation Specialist **Why will you enjoy this new opportunity?** As a critical player in our global marketing engine, you will have the opportunity to contribute to and influence digital campaigns globally. At the company, we believe that software has the power to unlock new opportunities for people and our planet. Our cloud,...


  • Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Technical Account Manager

    hace 4 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share...

  • Project Manager Iv

    hace 3 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    We're looking for a Change Management Specialist to support the overall Lead to Cash Program Portfolio of projects. The hiring manager is looking for someone: - With experience in Project Management - Self-starter, can begin working at his/her own initiative based on project meetings (and where applicable, guidance from Change Management Senior lead) -...

  • Project Manager Iii

    hace 4 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    Are you passionate about technology and marketing? Do you enjoy managing projects and excel at juggling multiple tasks simultaneously? Are you a “bridge-builder” across various functions and groups? Do you want to part of a global team in a fast-growing business? If so, we’re looking for you. We're looking for a marketer with excellent project...

  • Content Developer V

    hace 4 días


    Heredia, Costa Rica SGF Global A tiempo completo

    Content Engineer Capture and develop software demonstrations. Create software demonstrations based on Our Company's software and utilize web development experience to ensure the demonstrations operate correctly. Collect and report analytics of the demos. This would also include helping to maintain our public facing content repository. **Requirements**: -...

  • Asset Manager

    hace 3 meses


    Heredia, Costa Rica Prodigious A tiempo completo

    Company Description At Publicis Groupe, we are looking for a Asset Manager fluent in English fluent in English to join our production Hub at Publicis Global Delivery, our talent powerhouse, the global interconnected network that provide offshore & nearshore solutions for our partners - sister companies´ business worldwide. We are a never sleeps machine of...

  • Technical Account Manager

    hace 2 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Aem Developer

    hace 3 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    **AEM Developer (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a AEM Developer, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelors in Computer Science or equivalent work experience - 2 to 4 years years of experience - Solid experience with CQ5 building blocks including templates, components, dialogs, widgets, and...

  • Senior - Content Editor

    hace 3 semanas


    Heredia, Costa Rica Prodigious A tiempo completo

    Company Description Based in Costa Rica or Colombia and as part of Publicis Groupe, PGD provides digital production and development services, ranging from creative engineering to complex business digital solutions. Our business is designed to provide our clients with a reliable, high-quality, and cost-effective execution platform **Job Description**: -...


  • Heredia, Costa Rica HP Inc. A tiempo completo

    Role Description At HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere. CS Contractual Category is committed to driving transformation, growing the services business, meeting its  financial and operational commitments and enable revenue growth. As part of our strategy to enable growth...


  • Heredia, Costa Rica HP Inc. A tiempo completo

    Role Description At HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere. CS Contractual Category is committed to driving transformation, growing the services business, meeting its  financial and operational commitments and enable revenue growth. As part of our strategy to enable growth...

  • Global Lifecycle Manager

    hace 4 semanas


    Heredia, Costa Rica Hewlett Packard A tiempo completo

    Expert Global Lifecycle Manager (GLM) is an individual contributor role within HP Global Service Supply Chain (SSC) print platform lifecycle management organization. The SSC manages >95,000 support materials for HP print products, ships more than 9 million materials, and processes 650,000 whole unit repair events globally per year. MAJOR AREAS OF...


  • Heredia, Costa Rica Databricks A tiempo completo

    P-923Databricks is looking for a Technical Solutions Manager to grow, lead and manage the Technical solutions engineers and support teams in Costa Rica. The Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks...

  • Magento Technical Lead

    hace 3 semanas


    Heredia, Costa Rica BORN Group A tiempo completo

    Heredia, CR- Mexico- Costa Rica**MAGENTO TECHNICAL LEAD** **JOB SUMMARY** BORN Group is looking for a Magento Technical Lead to join our team working in our office located in New York City. If you are an expert Technical Lead in the Magento space, and willing to push the boundaries of your knowledge and drive your career forward, we want to hear from...